written by Natalya172 on 18/09/2015
Very clear website with good descriptions of products. I felt slightly misled by delivery pricing with additional cost on top of standard delivery. This would actually mean a delivery cost of £39.98 for next day delivery. This does mean that I would use this website again as a last resort, particularly when you consider free delivery by department stores and £9.99 per delivery as what seems to be the average for delivery by other suppliers. What is really good about the site is the feeling that you are dealing with a tried and tested supplier whose prices are generally good (except delivery and cost of recycling). It would also have helpful to know that if you do not select the next day delivery but want the following day there is another additional charge, plus there is a further one for weekends. It is very likely this is mentioned somewhere but the charges for delivery appear non competitive.
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Bootskitchenappliancescs's Comment
Written on: 18/09/2015
Hi
Thanks for getting in touch with us.
I'm really glad that you like our website, we like to make buying an appliance as easy as possible.
When placing your order, we advise how our delivery charges are broken down. We offer a calendar system so you can select the day that suits you best. The colour chart to the right of the calendar indicates any additional charges you may incur depending on how quickly you need the appliance. Once you click on the day you want us to deliver, this will show you how much it will cost.
Our delivery charges are set by an external company but I'll certainly pass your comments on to our Quality Team for you.
We really hope that we get to see you again.
Many thanks
Rob - Boots Kitchen Appliances