written by Mollywillcox on 26/10/2014
Easy Internet site to use, but when you find that you have omitted something from your order - on average it takes about 11 mins for them to answer the 'phone! I think that is because they are trying to be "your best friend" and all I am looking for is -
fast, efficient and polite service! Not the fault of the operatives, it is just the way they have been trained. Do they really want to know if I am doing anything nice over the week-end!? I don't think so!
On the five star side!!!! My tumble dryer was delivered on time, by two nice men, and the goods were all in tip top condition.
So thank you very much - Boots Kitchen Appliances!! But please sort out your telephone answering training!!!
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