poor quality products & terrible customer service

Click here if this is your business
★☆☆☆☆
1.4
From 57 reviews
12.0% of users recommend this

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28Powell's review of Bathrooms - www.bathrooms.com

“poor quality products & terrible customer service”

★☆☆☆☆

written by 28Powell on 23/11/2014

I bought a shower that arrived with a poorly manufactured bracket. The bracket was not straight and the chrome was of poor quality. Sent photos of the bracket to their 'Customer Service' (?) who told me that the Item is not faulty and that if I didn't like the quality then I could send it back BUT it would be at my expense and only if the day of the week didn't end in Y and I had taped it up in original packaging with invisible tape!!!

When I told them that they should pay return postage as they were in breach of contract, the head  of customer service did not know the Sales of Goods Act.

Don't anyone else use this company... so wish I had found their review on here before purchasing from them.

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