Promises, but no delivery!

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Appliances.co.uk - www.appliances.co.uk
★★☆☆☆
2.4
From 28 reviews
36.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

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Guest's review of Appliances.co.uk - www.appliances.co.uk

“Promises, but no delivery!”

★☆☆☆☆

written by on 31/03/2013

I ordered a Belling cooker 1 month before my new kitchen was due to be installed. the company promised that they could deliver in 8 to 10 days but I asked them to deliver in 3 weeks time. The day before the delivery was due I telephoned to find out if they had a time slot for me. To my surprise they said that there was no delivery due to me on that day. After discussion, it was agreed that the delivery would be the next week. This time I telephoned 2 days before the due date. Again, after being passed from one person to another, I eventaully got an admission that the cooker could not be delivered that week. Neither could they guarantee delivery the next week! Anyway, 4 weeks after the initial order, I decided to cancel.
I tried another online retailer who delivered within 2 days!

I would not shop with them again.

  • Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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