Can't get item ordered but took payment

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swiftgordon's review of Appliances.co.uk - www.appliances.co.uk

“Can't get item ordered but took payment”

Written on: 12/11/2012 by swiftgordon (1 review written)

Placed online order for Dimplex electric fire. Took the £525 from my credit card then sent me an email asking me to call as they said they couldn't take payment. Phoned them up which took ages to get through only to be told the fire had been discontinued and they would refund the money. Bought the same fire somewhere else. Phoned and emailed still waiting for refund. Waste of time worst company I've dealt with use at your peril.

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