Appliance Planet Reviews - www.applianceplanet.co.uk

Click here if this is your business
★★★★☆
4.3 / 5
92% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Appliance Planet - www.applianceplanet.co.uk - Ask a question now

Media Gallery for Appliance Planet - www.applianceplanet.co.uk

Appliance Planet - www.applianceplanet.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Really exceptional service”

Written on: 09/02/2014 by johnbryan (1 review written)

Great price on product, and very fast delivery. When a manufacturing fault became evident, Appliance Planet immediately offered to replace the item, and arranged to have a replacement sent out by courier the following day - no ifs, buts or haggling. Replacement product fine. With this sort of service, I would have no hesitation in buying from this company again. Courteous and very helpful staff, and internet purchasing and contact a doddle. If only more companies were like this one!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Good deal, fast delivery”

Written on: 29/01/2014 by Septicgirl (1 review written)

We ordered a range cooker and hood from appliance planet because of a deal they had where we could get upto 40% off the hood if we ordered together. This was the best deals we could find on the internet for both items. You had to ring for a voucher code that you could add to your online basket. We were given a code over he phone and told it was good for 48 hours. So we decided to purchase the following day. However, the code didn't work with the new basket the following day. We emailed for… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Ordering from Appliance Planet”

Written on: 29/01/2014

The service from Appliance Planet was first class. I had several questions regarding the appliance, such as the difference between the models, which colours were available, and some technical specifications. The staff were very helpful, knowledgeable and polite. Where they were not able to provide an immediate answer, they checked with the supplier and came back with all the answers promptly, without keeping me hanging on the line. The appliance arrived when stated and the delivery company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“My Good looking Cooker”

Written on: 27/01/2014

My good looking cooker was delivered on the specified day in the allocated time slot of 2 hours drivers were very pleasant and put my good looking cooker where I wanted it to go. My good looking cooker is very robust and looks the part in my kitchen, easy to use and the manual simple to understand, I cannot find anything I don't like, you even emailed me before despatch to advise me that the packaging was not 100% and emailed me a picture for me to okay the packaging. I had all the details I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Smeg Charcoal Filter”

Written on: 21/01/2014 by Flemes (1 review written)

This is a specific component required for the Smeg extractor hoods (mine is the Smeg KSEC61X) if you intend to use it in induction mode - which is annoying as I've noticed other cooker hoods can use a generic charcoal filter. What I would say is the box seems to be simply a plastic container with charcoal inside - so I see no reason why in the future you couldn't take the old charcoal out and replace it with new charcoal, instead of buying a new filter altogether - which I feel is pretty… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“ZANUSSI 550MWC”

Written on: 20/01/2014

I am very pleased with the excellent customer service during the ordering process. Delivery arrived on time within the two hour time slot and I would certainly order from this Company again in the future… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“excellent service.”

Written on: 19/01/2014

Excellent service. Delivery men could not have done enough to help. would certainly use the service again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Unreliable”

Written on: 18/01/2014 by IEDPR (1 review written)

I've had two purchases to date and on both occasions I had to follow up the order as it hadn't been dispatched. The first time they blamed the stock system, the second the warehouse staff. On both occasions I put the order through the week before I needed the parts for the job and ended up doing having to do the job the following week end… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“A refreshing change”

Written on: 14/01/2014 by RyanHayes (1 review written)

Looking for an electrical appliance?Value for money? Look no further. Having looked on other websites, Appliance Planet offer the best deals across the whole range. The website gives you full product specification and reviews. Easy to order the product online too. Within a few minutes I received an email confirmation of order and within a few days I received a phone to confirm the delivery, offering an am or pm delivery which is really helpful. (saves you waiting around all day) We got the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Quick delivery and helpful advice on the website”

Written on: 14/01/2014

Thank goodness the website insisted on using 150mm ducting for the cooker hood. It makes a huge difference to the noise although local installers and builders didn't believe this until it was installed. The item ordered arrived quickly even though it was between Christmas and New Year. It was a bit of a shame that we had to order a different colour due to the one we wanted not having been in stock for some time. It turned out that when the description said 1.5m ducting it really meant the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Purchased CDA Microwave”

Written on: 13/01/2014 by MarkLodge (1 review written)

I purchased a microwave after our last one decided it wasn't going to play ball (shutting off after random times). I did a good trawl of the web and looked at a number in stores. (I neeeded one of specific dimensions to fit a fitted kitchen) After agrreing on a suitable replacement then happened on Appliance Planet, they came out with competitive pricing with no hidden charges. (Important a lot of sites appeared to add massive delivery charges credit card fees etc.) It is an easy web site to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Another Smooth Purchase!”

Written on: 12/01/2014 by DaveMartin99 (1 review written)

At least our second order from this company, but as before, it was all so easy and was delivered even over the Christmas period without any fuss so that I had completely forgotten all about it! When things go well you remember them less than when things go badly and then you never forget! So far 100% satisfaction with Appliance Planet so will definitely continue to use when needed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Appliance planet ruined my Christmas. Don't buy from them.”

Written on: 24/12/2013 by elmodir (1 review written)

Appliance planet ruined my Christmas. Don't buy from them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“numerious errors (proceed your orders with caution)”

Written on: 29/11/2013 by vinh (1 review written)

i ordered two items with this company fridge freezer and a cooker! fridge freezer working perfectly but BIG errors with the cooker. when looking at the website i saw an ex-display item i thought that will do. then notifing me it has been sold so i ordered a new one when the product arrived it looked like an ex-display but charged me FULL price. when the cooker came i found out it had the wrong product description even though i called up to specifically ask does it have NG, which the person… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“very difficult to get refund for product with a defect”

Written on: 14/11/2013

No trouble in getting appliance or sending it back but no refund to date.£… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Liebherr Freezer GP 1486”

Written on: 23/10/2013 by J0511 (1 review written)

Found AppliancePlanet on the PriceSpy website. They reckon this is the ninth popular freezer and we had difficulty finding someone holding stock. Needed an overflow freezer to be placed in a spare bedroom. Definitely the right choice. The wind makes more noise than this freezer its astonishingly quiet. When its on super freeze the noise increases but not much more than normal running. Put an energy meter on appliance and the true power readings were amazing, 24W normal running, 60W super… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Hotpoint integrated microwave”

Written on: 25/09/2013 by amps (1 review written)

Great product. Efficient and very easy to clean unlike most brushed stainless steel products does not leave a streaky finish when cleaned.Would recommend this microwave, excellent value for money. Looks great and not too noisy. Have not used the grill function as yet but am very pleased with product and very easy to use and to alter heat settings… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“late delivery”

Written on: 24/09/2013 by i.James (1 review written)

I was needing my cooker hood quite urgently and was told it would be with me in two days time. The item did not arrive for another three days and then at the latter part of the day so as it had missed the contractors. Slightly disorganized service but not sure if the fault of the couriers. The staff were very polite and well spoken though… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“I'm a shopper not a critic!”

Written on: 17/09/2013

Happy to buy from Appliance Planet but not happy to be chased for a review… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“rubbish delivery team”

Written on: 10/09/2013

I bought fridge freezer, Great price, but not helpful staff, derivery was rubbish, after 3 times change the delivery time i get fridge scratched, lazy delivery staff, unsatisfied delivery team, not recomend to any freind… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview