Wowcher Reviews - www.wowcher.co.uk

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Latest Reviews

“Extremely poor service”

Written on: 15/01/2017 by qualitylife (1 review written)

I ordered a smart pad and received one with a scratch on the screen. It was my first buy from Wowcher and sent from a 3rd party called J and Y/Jaoyeh ltd. I returned the item second class (direct to J and Y) and called daily to check whether it was received. It was verbally confirmed that my item was received. After 5 weeks passed, I called to check with J and Y and they apologised for the delay and would get an account manager to contact me within 24 hours to resolve this matter. 3 days passed… Read Full Review

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“Activity monitor”

Written on: 13/01/2017 by duCormier441 (1 review written)

Bought 12 in 1. Tracker for £20.98 Listed £100 Sell on e bay for £6.99 Item was rubbish. … Read Full Review

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“Poor Customer Services and bad attitude”

Written on: 08/01/2017 by ntWilloughby19 (1 review written)

Ordered a Daily Mail subscription. After 6 emails and multiple phone calls, they still haven't grasped they have supplied an invalid voucher for redemption. Don't trust, their incompetent customer service staff, who cannot read my original complain. To add insult to injury, they come back and offer Wowcher Credit. Why would I want to shop with you again?… Read Full Review

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“EF MALL DO NOT USE THIS COMPANY.”

Written on: 29/12/2016 by RonnieSimpson (1 review written)

Do NOT under any circumstances purchase a wowcher (or any other such voucher) from this company. I have been waiting for weeks for an item (original delivery was specified as within 7 working days). I had no communication from them regarding delays or any other such thing. After 'chasing' via Wowcher and EFMALL directly I am still awaiting the item. I have read wives numerous emails suggesting "please wait a few more days"......... This is really unacceptable. So be warned DO NIT USE EFMALL… Read Full Review

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Jaxativy's Comment

Written on: 04/01/2017

Exactly the same situation for me too. Item eventually arrived today, but don't hold your breathe, its complete rubbish. Wrong colour, badly made ETC. I ordered mine early December, so its taken almost a whole calendar month to receive. Complaint to Wowcher to be honest has been ignored. Just a standard holding email.
I chased EFMALL several times and had the same responses as you.... so very frustrating.
SO ANYONE OUT THERE DO NOT USE THESE PEOPLE UNDER ANY CIRCUMSTANCES......
WISH I HAD READ THIS REVIEW BEFORE PURCHASING......

BE WARNED!!!!!

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“Cheap and nasty”

Written on: 25/12/2016 by Burkebk387 (1 review written)

I ordered a coat for my husband 5Y5AFF-458TC4 It arrived after 2 weeks - My husband is a size medium but this coat would fit a 12 year old and it is not the item that is advertised and is no way worth the price it was originally advertised at. Feel ripped off!… Read Full Review

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“Complete rip off - no good received and Wowcher useless”

Written on: 24/12/2016 by AllyB (2 reviews written)

order a 3d puzzle set at £13.99 plus £2.99 postage and packaging on 24.11.16 with a 5 day delivery. nothing came within 3 weeks so followed instructions on voucher and emailed the company. the email bounced as it was not valid. Emailed Wowcher - they forwarded an email to the same email address - which included not only my full name and address, but also my phone numbers and my date of birth. They told me to wait another 3 days - I used the same email to contact Wowcher back about data… Read Full Review

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“Cheap fake rubbish if you even receive it”

Written on: 23/12/2016 by lgAguirre327 (1 review written)

I ordered aztec cardigans which looked like nice knitted items reduced from 50 pounds to 10 pounds. Ideal as an extra Xmas present I thought. Ordered on 2nd Dec 5 day delivery. Items arrived eventually . I wouldn't pay 2.99 in a sale for them. Cheap nasty fabric. Loose threads. Absolutely disgusted with wowcher which is now a portal for fake goods and broken promises. Watchdog and trading standards need to get involved. They are making a fortune ripping off hard working people . Also… Read Full Review

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“Highly disappointed”

Written on: 23/12/2016 by Reesy2090 (1 review written)

I ordered a dash cam on the 5th December and up to today had heard nothing. As it is the festive period I was worried the item wouldn't arrive as the 7 working day postage had been and gone. I emailed E& F mall the merchandiser as I was concerned but had no reply. I then emailed Wowcher and still no response. I am pleased I have the product now which appears to be undamaged but the packaging is awful. I can't test the item because it's a gift. The box is all bashed and creased as if it is… Read Full Review

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“AVOID LIKE THE PLAGUE!”

Written on: 22/12/2016 by GianniFarley339 (1 review written)

Items not delivered, lack of customer service, chased every week for 3 months - obviously got nothing else better to do with my time. told to wait 3 more working days each time - just want my money back. will never use again… Read Full Review

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“company is no good ”

Written on: 21/12/2016 by 61Martinez (1 review written)

Where is my order which I paid for on 16 nov your compny is a shammer going to Trading Standards and media expose your company… Read Full Review

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“Poor goods quality and bad service”

Written on: 06/12/2016 by ElisabethCopeland32 (1 review written)

Purchased a few items from them, including jewellery, a watch and mystery deals. Received 3 items of them so far and each one was disappointment: jewellery and watch are poor quality and unbranded. No warranty, instructions etc. Watch does not work and it seems different not the one was advertised. Looks really cheap fake. Thet charge £3-4 for shipping and ship watches in just plastic bags! Jewellery is really cheap and worse quality Ive ever seen. All items received look like cheap… Read Full Review

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“DO NOT SHOP HERE!!!”

Written on: 06/12/2016 by Tumpz (1 review written)

I ORDER A women's hooded trench coat from Wowcher ON 9/11/16 and I have still not received it and Wowcher has reuse to escalate my complaint all I can do is wait. They also reuse to make me speak to a manager and I got racially attacked by one their customer service staff on 6/12/16 and when I called up to complain I was denied that options. Wowcher is a fraudulent company they sale but don't take any responsibility after the money comes out your account. don't waste your time or money it wont… Read Full Review

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“AVOID deals from Wowcher at all cost!”

Written on: 05/12/2016 by Riya86 (1 review written)

I have been using Wowcher for a few years and was quite a happy customer until my recent purchase for 1ml dermal filler to Medical Aestheticians. As usual, I went online to check for reviews before purchasing anything, I couldn't find any reviews about this clinic Medical Aestheticians , there were no bad/ good reviews at all. As silly as it may sound now, I assume, Wowcher, as a reputable company 'logically' they should only work with some legitimate/ quality companies. Unfortunately that… Read Full Review

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“Product worth less than paid for”

Written on: 03/12/2016 by Keegannq474 (1 review written)

I purchased a £10 mystery gift from Wowcher where it was described as a fantastic product and we Wouldn't be disappointed it had shown on the advertising box that it could be a tv, beats headphones, Tablet etc, which I knew it probably would not be any of these. Postage was also paid. I got a terrible set of earphones which were selling on Amazon for £5.30 with free PP. I emailed wow her and they said sent them back with me having to pay postage again, no Thanks… Read Full Review

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“Absolute con!!”

Written on: 23/11/2016 by ChaimChurch419 (1 review written)

I bought one wowcher for a £6.99 deal, they added a deliver cost of £3 and charged my account for 4 wowchers of this value ..almost £40!! the customer service I am getting trying to sort this mess out is disgusting!! Emails not making sense, being told I have to use the wowchers on other deals??? £40 instead of the original £7!! Basically they don't want to know...I havd been tricked!! Keep away from this company!! … Read Full Review

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“If it's too good to be true. . . . Watch out ”

Written on: 23/11/2016 by 180McNeil (1 review written)

Michael Kors watch, who Michael Kors could not confirm the authenticity. Taken nearly a month to try to get my money back and its still ongoing. Wowcher just pass the buck. . . Will not be using again and would not recommend… Read Full Review

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“Terrible quality and awful service”

Written on: 22/11/2016 by Carverez79 (1 review written)

I ordered a jumper from wowcher when it arrived I couldn't believe the poor quality of the garment so requested a refund. 5 weeks later I still haven't received a refund. I have two emails apologising and promising a refund in 3-5 working days but still waiting ! Will not be ordering from Wowcher again !!… Read Full Review

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“Cheap and tacky ”

Written on: 22/11/2016 by Tuckernn171 (1 review written)

Bought travel wallet at £67 down to £2.99'what a load of cheap rubbish it was!!!worth at a push £1 it's tacky and cheap material what a con!!! Also bought in same transaction a pebble charger again cheap imitation that broke after first charge!! Emails ignored . STAY AWAY FROM WOWCHER!! Rip off who should be prosecuted for selling goods unfit for purpose… Read Full Review

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“Watch offer for £10”

Written on: 17/11/2016

I bought the voucher expecting a good men's watch.I know it was a bit of a gamble but did not expect to receive a watch that in my opinion was not even worth £10. Also the watch I received was all red. It is cheap and horrible.It's gone straight to the charity shop… Read Full Review

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“Wowcher is being used as an outlet for cheap Chinese...”

Written on: 12/11/2016 by stolli (3 reviews written)

Bought a Dash Cam supposedly reduced from about £60 to £20. Received a really cheap nasty bit of low end Chinese rubbish that after some research I found on EBay at just under £10 buy it now. Make sure you KNOW WHAT YOU ARE BUYING or you may get something that is still overpriced junk dressed up as a "wowcher deal"… Read Full Review

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