Wowcher Reviews - www.wowcher.co.uk

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Latest Reviews

“Broken item delivered”

Written on: 10/07/2014 by Jeffrey36 (1 review written)

Bought a juicer which arrived after 40 days. And when i opened it, it was broken. Do not use wowcher unless you have money to throw away… Read Full Review

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Wowcher's Comment

Written on: 10/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your item.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“Could not care less!”

Written on: 08/07/2014 by AlissaRobb1964 (1 review written)

Purchased a voucher for a watch advertised as a 73% discount in National Press Advert - reduced from £44.99 to £12 using Wowcher, from a company called 'Marcus Emporium'. Item arrived late, after several email requests about delivery. When it arrived it was of such poor quality that it could never in anyone's wildest imagination, ever have been sold at £44.99. It was 'Lucky Bag' junk. After emails to Wowcher complaining about the mis-leading and false advertising, they forwarded the first… Read Full Review

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Wowcher's Comment

Written on: 09/07/2014

Good Morning,

We are very sorry to hear of your dissatisfaction with your purchase.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“Broken item delivered”

Written on: 07/07/2014 by Jeffrey36 (1 review written)

Bought a juicer which arrived after 40 days. And when i opened it, it was broken. Do not use wowcher unless you have money to throw away… Read Full Review

Visit wowcher.co.uk

Wowcher's Comment

Written on: 08/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchase.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“Haven rip off”

Written on: 07/07/2014 by WinnieThomas (1 review written)

Ripped off by Wowcher, bought a voucher for a Haven holiday but told that the holiday site i wanted was unavailable as only 10 caravans were reserved for wowcher!!! Over 300 wowchers sold so they are clearly taking people's money with no intention of supplying any goods!!… Read Full Review

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Wowcher's Response to WinnieThomas's Review

Written on: 08/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchase.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“Unprofessional”

Written on: 04/07/2014 by Jonesbear (1 review written)

Having redeemed my voucher on the 14th of June I was told that my item would be delivered within 10 working days. This clearly has not happened, the second party have lied and gone silent, while Wowcher refuses to acknowledge the fact that I have asked many times for a refund. The service is nowhere near what was advertised, and I'm left severely out of pocket. Legal advice being sought. … Read Full Review

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Wowcher's Response to Jonesbear's Review

Written on: 07/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“NEVER USE THEM”

Written on: 03/07/2014 by dianejo (1 review written)

I had an account with WOWCHER but someone hacked into my wowcher and booked a holiday for £838.00, they said they would look into it and then phoned me to say that as the voucher had been used and they were flying that day, they would not refund the money.. No customer services whatsever and didnt give a damm about it … Read Full Review

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Wowcher's Response to dianejo's Review

Written on: 07/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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Dianejo's reply to Wowcher's Comment

Written on: 07/07/2014

I have sent an email with my contact details, but as your finance dept have already phoned me, they will have all the details there.

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“Rubbish”

Written on: 02/07/2014 by NylahButcher469 (1 review written)

I ordered a self stirring mug for Christmas for My dad of wowcher, and it never turned up, I felt so guilty as I didn't have anything for him It's pretty discraseful that it didn't turn up. I will not be using wowcher again ever. … Read Full Review

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Wowcher's Comment

Written on: 07/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“2nd Rate goods”

Written on: 01/07/2014 by Chapmanik454 (1 review written)

I purchased an X hose and it was fine for 3 uses. Used today and the green material coating came away and a bubble appeared in the hose underneath. It subsequently burst. As it appeared to be working fine I threw away the invoice. So not able to contact anyone about this. Tried the web site but no facility to notify them… Read Full Review

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Wowcher's Comment

Written on: 07/07/2014

Good Morning,

We are very sorry to hear of your disappointment in regards to your purchase.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“I couldn't believe what I've found.”

Written on: 30/06/2014 by menuliukas (1 review written)

Bannatyne Spa Day & 2 Treatments for£59.00 I wanted to book a spa day for 2. A spa day for two people inc. two treatments each at Bannatyne Spa in a choice of 31 locations (was up to £130) OR redeem for a Wowcher Wallet Credit. NOW £59 £130 You save 55% (£71) At first I thought it looks like a good deal 55% off. I gone ahead, start to enter the details.but for some reason before I press button "place your order" I always check the actual website or the product. Also I checked… Read Full Review

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Wowcher's Response to menuliukas's Review

Written on: 01/07/2014

Good Afternoon,

We are very sorry to hear of your dissatisfaction in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“Misleading & against trade descriptions”

Written on: 30/06/2014 by Asweeney78 (1 review written)

I live in cyprus and so obviously checked in the relevant FAQ'S whether I would be able to get delivery abroad, So I did this, in the FAQ section it refers you to the merchant website, so on 3 separate purchases from 3 different merchants I paid for the excessive delivery charges.However when I have tried to redeem all 3 wowchers I am unable to as the form does not recognise my overseas postcode. I have had to wait 5 days to be told by a rather snotty little peanut that these particular deals… Read Full Review

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Wowcher's Response to Asweeney78's Review

Written on: 07/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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Asweeney78's Response to Asweeney78's Review

Written on: 11/07/2014

Even the robotic template they churn out willy nilly is irritating. I WILL NEVER CONTACT THEM AGAIN AS LONG AS I LIVE. I would advise anyone to let Trading Standards and/or the Advertising Standards Agency, deal with them. very straightforward and effective.


""""Good Morning,

We are very sorry to hear what has happened in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards""""

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“fake items or seconds”

Written on: 26/06/2014 by JordanFranklin292 (1 review written)

Well stupidly i have ordered from wowcher several time and although its not the companies fault the companies they put forward need to be looked at. The first problem was with a helicopter i purchased for a gift. It came it looked right but when they opened it parts were missing and it was being help together with wire and didn't work. £50 wasted. The second item didn't turn up. £60 wasted 3rd was a online course in Mental Health. OMG the side with the course on was blurry and is unreadable… Read Full Review

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Wowcher's Comment

Written on: 27/06/2014

Good Afternoon,

We are very sorry to hear of your dissatisfaction in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“DONT WASTE YOUR MONEY”

Written on: 24/06/2014 by Gardner146 (1 review written)

they suck you in with HIGH retail prices yet the quality is pure rubbish. the service I received from Wowcher is the worst I have ever came across. TRUST ME!!!!!!! AVOID or waste your money its up to YOU. I should of read the reviews before I signed up and wasted my money. more fool ME… Read Full Review

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Wowcher's Comment

Written on: 25/06/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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Jds123's Comment

Written on: 25/06/2014

no I have already emailed you on four occasions. I will not be buying from you ever again. you favour the companies who sell their products, yet you should always favour the customer, some of the products are pure rubbish, yet you know that already. as a company you should have some sort of product control instead of letting suppliers tell you the product was £200 and now £9.99 etc... more fool me for buying from your site. I am just going to stick with other retailers on the web. I have leant one thing since the poor experience I gained shopping with Wowcher. READ reviews before you buy!!!!!!

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“Swarovski bracelet ”

Written on: 20/06/2014 by Ware22 (1 review written)

Ordered this 3 weeks ago I've had to chase and chase this and today it turned up!!!! Rubbish. What a waste if time and money. Will never use wowcher again and will let everyone possible know how rubbish they are. The bracelet turned up in just an envelope it's nothing like what I ordered!! They couldn't even put it in a box!! NEVER AGAIN!!… Read Full Review

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Wowcher's Response to Ware22's Review

Written on: 25/06/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“Warnings”

Written on: 20/06/2014 by KaleighCochrane473 (1 review written)

Wowcher is a complete fix please do not use them.. You will lose not only your money but your faith in humanity. After being unable to redeem my first voucher I wrote a bad review and they came back with a refund - in vouchers. I have since tried to redeem these - on items I really don't need and still I am waiting to receive them. I have called and been designated a customer complaint person - but he hasn't contacted me for 3 weeks. I will never see the £80 I spent originally - so… Read Full Review

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Wowcher's Comment

Written on: 21/06/2014

Good Morning Kaleigh,

Thank you for your review which I have read with interest. I would like the opportunity to discuss this further with you as you should not have waiting 3 weeks for a response.

Can you please email us using the subject line REVIEWCENTRE. I will then address your concerns.

Kind Regards
Kerry

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“overpaid travel”

Written on: 20/06/2014 by MileyRegan (1 review written)

I bought deal: trip to Budapest:travel agency Crystal Travel. I paid £200 for Wowcher and £30 for administration fee (not mentioned before) for agency. I check how much it will cost directly from hotel and from ryanair and the difference was over £70. (I paid more) There are not good deals at Wowcher!!!! Never use again… Read Full Review

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Wowcher's Comment

Written on: 21/06/2014

Good Morning,

I am sorry to hear that you feel this way. We work hard to source competitive deals that can be easily purchased. I can only apologise if you feel that on this occasion we were not as competitive as you would would like.

Kind Regards
Kerry

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“Totally rubbish”

Written on: 19/06/2014 by Khh1964 (1 review written)

First and last time I have ordered from wowcher took them 5 weeks to deliver my order, after all the phone calls and e mails I eventually had my order today, I was lied to so many times… Read Full Review

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Wowcher's Response to Khh1964's Review

Written on: 21/06/2014

Good Morning,

I am very sorry to hear that you had to wait so long for your delivery. All information provided in calls or emails is true to the best of our knowledge at that time. I can assure you we do not lie to our customers.


Kind Regards
Kerry

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“Ridiculous service - Wowcher”

Written on: 17/06/2014

I was given a Wowcher voucher as a wedding gift. I booked myself and my husband onto a Thames cruise (which it was intended for). I received a confirmation from Wowcher telling me I was now booked onto the cruise I requested. Over a week later, the day before the cruise, I received an e-mail from the cruise company telling me I was not on the cruise as it was full. The cruise company told me I had to re-book through Wowcher. Wowcher (online) would not let me re-book as the online system saw my… Read Full Review

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Wowcher's Comment

Written on: 20/06/2014

Good Morning,

We are very sorry to hear what has happened in regards to your Wowcher.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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Wowcherterrible's Comment

Written on: 21/06/2014

That's interesting Wowcher. I have already e-mailed you 3 times about this issue, and telephoned you once. Now you request another e-mail and my phone number (via the Review Centre). Well I've now sent that and I hope you can fix the problem that Wowcher have created.

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Wowcherterrible's Comment

Written on: 21/06/2014

That's interesting Wowcher. I have already e-mailed you 3 times about this issue, and telephoned you once. Now you request another e-mail and my phone number (via the Review Centre). Well I've now sent that and I hope you can fix the problem that Wowcher have created.

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“Delvery Costs”

Written on: 08/06/2014

I have bought two items now, each time there is no option except to pay the delivery charges at time of purchase. Yet when you attempt to redeem the voucher you are asked to pay for postage again!!! what is going on ....you then have to make phone calls in order not to have to pay delivery costs again. I wont be using wowcher in future...shame cos I like lots of the products but havent got time to mess about with this delivery scheme… Read Full Review

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“beware of wowcher they are a total disappointment”

Written on: 08/06/2014 by ninabee (1 review written)

Lost my money basically out of pocket due to wowcher and their incompetence to resolving an problem! Had purchased a salon package for three people which was booked in at that salon cancelled twice by them had rebooked twice however, they just took my wowcher code redeemed the money a paid! when i complained to wowcher they did nothing as the salon told them i had cancelled! and they had said nothing can be done about it now!!!!!! absolute negligence feel robbed!… Read Full Review

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Wowcher's Response to ninabee's Review

Written on: 20/06/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“Wowcher- Shappelle Body Shaper”

Written on: 23/05/2014 by HonestChic (1 review written)

I bought a body shaper for £8.99 via wowcher from a company called SHAPELLE on 3 May 2014 and was supposed to receive it by 10 days or 10 working days (whatever). I redeemed my wowcher code and was redirected to the company's website where I paid another £4.99 for delivery. I waited to receive my product but to no avail. After the 10 working days, on the 11th day, I called the so called company only for one lady who sounded like she just woke up from sleep picked up the phone… Read Full Review

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Wowcher's Response to HonestChic's Review

Written on: 29/05/2014

Good Afternoon,

We are very sorry to hear what has happened in regards to your purchase.

Please can you email us with REVIEW CENTRE in the subject line and we will look into this matter for you.

We await your email.

Kind Regards

Wowcher

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