Wowcher Reviews - www.wowcher.co.uk

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Latest Reviews

“missing order ”

Written on: 03/08/2015 by dennismorales (1 review written)

Firstly I would like to say. This company lies in a huge way. 1.) your all over the tv saying buy from you and get the item you are looking for at a good price. You need to tell people you dont have the product you buy it from other companies and make money off there product they sell. 2nd when someone does buy something from you dont pass the buck and say I need to ring the whole seller to see where your product is. You sold it to the customer so take the blame and fix it. I am tired that my… Read Full Review

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“Very Bad Experience”

Written on: 29/07/2015 by Kirti6 (1 review written)

I have booked 4 tickets under 2 tours from your website. And tour was supposed to be conducted by luxury tours and travels. We waited for more than an hour at pick up point and tour vendor didnt turn up. We sent many emails to luxury tours and many to wowcher team as well since 25th july. We are not getting any reply from luxury tours and we have got unprofessional and irresponsible reply from wowcherteam that 'please contact vendor since you have redeemed the voucher'. Is it our fault if we… Read Full Review

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“Worst purchase ever laser lipolysis ”

Written on: 29/07/2015 by SpencerBurke (1 review written)

I bought a six session of laser lipolysis with aesthetics of London I do the first four sessions at Stratford and booked the last two for the Fleet Street salon Firstly it really didn't do anything waste of money When I went into the fleet fstrreet salon the receptionist was incredibly rude because on my accent I could hear hear her trying to imitate it secondly I was under the impression that they are racist as well I've never come across such blatant disregard of cordiality good manners… Read Full Review

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“Wowcher that hurt my pocket. Spent my hard earned cash...”

Written on: 16/07/2015 by Janl441 (1 review written)

Wowcher that hurt my pocket. Spent my hard earned cash on a knife set which arrived damaged. Reported this to Wowcher over 6 weeks ago and I am still waiting for a replacement or refund. I would not recommend or buy from them again… Read Full Review

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“Awful awful company”

Written on: 15/07/2015 by cazisue (1 review written)

Ordered some converse, wowcher pdf stated delivery within 14 days. 20 days later, no converse. Another 7 days followed, no converse. Called Wowcher 3 days running at various times and NO ONE answered the phone UNTIL I clicked the option to 'work with Wowcher' So they want people's business but not interested in providing customer service. Finally after 40 days after purchase (and still no converse) I got a refund but to wowcher wallet - although I asked for the money to go back on my card… Read Full Review

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“Terrible ”

Written on: 10/07/2015 by Howellhp78 (1 review written)

I purchased a love seat with table from wowcher on 25th June. It arrived three weeks later incomplete. Wowcher were informed right away yet three weeks on I still have no refund or replacement! Absolutely terrible customer service from the Wowcher direct team who take 3 days to reply to an email with useless unhelpful information. I will never buy from Wowcher again!!!!… Read Full Review

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“Re Manchester Parking”

Written on: 02/07/2015

With response to my earlier review to be fair Wowcher have offered a full refund.As for the Airport Parking I have put in a complaint and they have apologised saying they had telephone issues. I am waiting there responce… Read Full Review

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“never received item no one helps no call back no response”

Written on: 30/06/2015 by richj.smith (1 review written)

still waiting for an order placed in May, no one cares at Wowcher no reply to emails calls back never made. Dreadful be wary use VIsa to pay and then you have a degree of protection… Read Full Review

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“Slight delay in receiving product”

Written on: 26/06/2015 by Lcool (0 reviews written)

Bought a pedi roller from WOWCHER deal. Actually forgot about it for a couple of weeks but then contacted WOWCHR who sent an email to Salon Boxed to contact me. However got home that evening and my order had arrived so all ended well and happy with the product… Read Full Review

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“Dissatisfied customer ”

Written on: 25/06/2015

I purchased a voucher from your site for a 2 night holiday, and was shocked to find when making the booking with weekender breaks, that the dates were no longer available because of over subscription. My reasoning with them was that the dates were advertised and that I would not have purchased the voucher had I known that the dates were not guaranteed. Anyway I ended up having to pay extra to get the dates required. I am extremely disappointed… Read Full Review

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“. Awaiting a refund ”

Written on: 25/06/2015

I am currently awaiting a refund from wowcher for a 2 night break I booked from Tourcenter. The holiday was all finalized, but then 3 weeks prior to travel, I was informed that there was no availability and therefore we could go at a later date, but that there would be a supplement we would have to pay. I informed them that this is not what I wanted, and that we would like to go on the holiday we had purchased and booked. In response to this, they explained that we would have to be refunded by… Read Full Review

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“Manchester Airport Parking”

Written on: 24/06/2015 by steveb58 (1 review written)

Paid for a Manchester Airport meet and greet deal. This cost £29.99. Got to the airport and no one was there.tried to contact the company but no answer and said message service was full so could not even leave a message. There were also a lot of other people at the airport in the same situation complete rip off. I have noticed today Wowcher are still advertising the same deal. I had to pay £100.00 to park on the long stay car park instead and only just made my flight. I am still waiting to… Read Full Review

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“Terrible customer service”

Written on: 23/06/2015 by Hev1966 (1 review written)

Bought goods from wowcher in April that arrived damage. Contacted wowcher and seller with photos as evidence. Wowcher refuse to help and insist I take it up with the seller. After two phone calls and three emails to the seller they agree to provide a replacement. I have been waiting now two months for these. Two more emails to the seller with no response so two more emails to wowcher. Wowcher just reply with a generic email telling you how to resolve it. I have done everything they suggest but… Read Full Review

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“Do you not check these companies out ”

Written on: 22/06/2015 by Rams10_19 (2 reviews written)

You advertised a deal to Prague through Weekender Breaks. I thought it was a good deal and so bought the voucher. I then went to book the holiday and was none too pleased with the level of customer service, from a company which you are certifying. You should really inspect these companies before you let them use your platform to sell their holidays… Read Full Review

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“Appalling brokers ”

Written on: 20/06/2015 by Travelzzz1960 (2 reviews written)

I am dismayed by Wowcher, after the terrible time I had when booking a holiday with an affiliate of yours called Tour Center. The company is dreadful and all they wanted was to get as much money from me as they could. I can’t for the life of me understand how you are letting them post deals… Read Full Review

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“Complete waste of money”

Written on: 19/06/2015 by 191Hopper (1 review written)

I bought a 1 hour hypnotherapy for weight loss. I gave up smoking (through hypnosis) in Feb and just piled on the pounds since. My cousin has had hypnotherapy once for weight loss and is delighted by the results. I bought what should have been a £155.60 session for £39. The advert states that CATALYST hypnotherapy has offices all over London.....LOL!! I went to a shabby building and the guy (who as far as I can see is a one man show) was negotiating with another woman as they had both booked… Read Full Review

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“Was ripped off”

Written on: 12/06/2015 by Claires34 (1 review written)

This isn't Wowchers fault I guess. Yesterday I had filler under my eyes 59 instead of 199. So I went a long. First she refused to do under my eyes, dispite advertising it. She was rude and pressurized me into paying for more filler, extra 100. She was rough, and kept saying I need work elsewhere as it was more important. Was feeling pretty upset at that point. At the end she said she used 1/2 seringe, which is what I had already paid for, so she kept the extra 100 and refused to give it back… Read Full Review

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“Support robbery”

Written on: 04/06/2015 by Avaz1972 (1 review written)

I'm very disappointed with them,they won't help and ignore my emails… Read Full Review

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“do not buy from this company”

Written on: 01/06/2015

be warned - do not buy they do not provide the product they have unhelpful person I dealt with who has no idea about service - be WARNED!!… Read Full Review

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“No deal as implied!”

Written on: 30/05/2015 by bubbles951 (1 review written)

I brought a London Faulty Towers Theatre experience from Wowcher. It was advertised as did 80 other people. It was advertised 'now only £99' for two tickets - implying a deal - and being wowcher you would think a deal. And of course Wowcher portrays itself as a site which offers deals! However, when I went to the company website the regular price for the tickets were £100! Whoopie what a wowcher! However, the highly irritating part was, had I booked through the theatre companies own website I… Read Full Review

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Wowcher's Response to bubbles951's Review

Written on: 11/06/2015

Good morning,

Thank you for your feedback and I can only apologise for what has happened in regards to your order.

Please be aware that the deal was never advertised as a discounted deal; for all of our discounted deals we clearly show the original price and the discounted price with the percentage difference.

In regards to the availability of the deal, this was sold on a "Subject to availabilty" basis so we cannot guarantee the dates you require are free. If troubles arose during redemption then we urge customers to contact our Customer Services as soon as possible to get this resolved.

If you wish to discuss this matter further then please email us with REVIEW CENTRE in the subject.

Many thanks,

Liam (Wowcher)

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