Wowcher Reviews - www.wowcher.co.uk

★★★☆☆
2.8 / 5
1195
49% of users recommend this
  • Customer Service

  • Quality of website

? Ask our helpful community of experts about this product or company
Wowcher www.wowcher.co.uk - Ask a question now

Media Gallery for Wowcher www.wowcher.co.uk

Wowcher www.wowcher.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

“Don't waste your money”

Written on: 15/04/2017 by AlbertoGentry (1 review written)

Used site a few times now, products have been absolute load of rubbish, that's if they turned up at all!! You have no contact to make any complaint to Wowcher are not interested all they will do is send an email to the merchant who don't respond, wowcher are not interested in helping at all. I will never be using site again and advise others to give a wide birth… Read Full Review

Visit wowcher.co.uk
Report this review

“I order one Tony and Guy hair straightner, redeem...”

Written on: 10/04/2017 by Shitwowcher13 (1 review written)

I order one Tony and Guy hair straightner, redeem wowcher and realized Amazon was selling much cheaper. Email them straight away and asked them to cancel the order. Reply I received since you redeemed your wowcher, you need to contact supplier yourself to cancel your order. Who is the one sending goods out? Have a guess? Wowcher themself. Apparently they have a ware house, send out message to customer but you can not send message back. Straight away, I contact them again, to not send me the… Read Full Review

Visit wowcher.co.uk
Report this review

“Rubbish Service”

Written on: 31/03/2017

Purchased a product. Was told it will be delivered within 7 working days so I kept someone at home for 7 days while I was at work. Now after 7 days I contact Wowcher they say to contact merchant I contacted merchant.. waited 2 days no reply. I contacted wowcher again they said wait 3 working days and contact us on the 4th day. This is getting ridiculous now.. I have paid and now my money had gone! Very bad attitude from the live chat assistant… Read Full Review

Visit wowcher.co.uk
Report this review

“If there is a 0 for customer service, I would provide...”

Written on: 28/03/2017 by syedrabs (1 review written)

Bought a voucher of LottoSocial and signed up using a wowcher code I paid for. I selected my lines I bought through wowcher. Later, Four payments have been taken without my authorization from my credit card which is £16. I emailed and called 100 times to LottoSocial and they never respond. Then I emailed Wowcher and the response came from the customer service assistant that "We are not liable" This is a total joke. I would recommend dont' buy anything from Wowcher as they are not professional… Read Full Review

Visit wowcher.co.uk
Report this review

“Tefal pressure cooker ”

Written on: 16/03/2017

Very poor customer support! I order Tefal Clipso Plus cooker and received cheeper Tefal Clipso Essential, I received only one answer from wowcher.co.uk customer support that vendor will answer to my request, but it's already a week and no one reply to me… Read Full Review

Visit wowcher.co.uk
Report this review

“Beauty products from Forever Cosmetics”

Written on: 03/03/2017 by Murphy399 (1 review written)

At first after taking the plunge to buy a wowcher deal, I thought I had made a big mistake. After reading peoples reviews of their bad experiences, I had made up my mind that the products I ordered would not arrive, and would not be of a high quality. I was so wrong. The items arrived a week after ordering and I can only praise the Wowcher company (York) and Forever Cosmetics company as there was no problems whatsoever. Will be buying another wowcher again soon. Cannot fault. I would have… Read Full Review

Visit wowcher.co.uk

Dorothy72's Comment

Written on: 05/03/2017

Yes, i thought the same, that the product would not arrive as no communication was made by wowcher or forever cosmetics company. Product arrived and I was very pleased.

Reply to this comment
Report this review Read 1 Comment

“memory foam mess”

Written on: 02/03/2017 by kroome (1 review written)

bought a 'deep' memory foam mattress for my kids beds as a regular user of wowcher, the 'deep'mattress is no more than 1.5 cm thick and poor quality to boot, doesnt comply to the trade desciptions act even with muy imagination. I have previously had good response from wowcher when a problem arrises but struggling to get a refund despite many emails,merchant involved 'ground level' are even worse expecting for me to pay return postage and denying any responsibility for supplying such shoddy goods… Read Full Review

Visit wowcher.co.uk
Report this review

“Rubbish after sales service”

Written on: 27/02/2017 by oldmod68 (1 review written)

I made my first purchase with wowcher on the 6th February 2017. I received the product which did not work so have now spent the last 3 weeks trying to get a replacement sent to me from the supplier which so far hasn't happened! I have responded to wowcher with my case number but all I get is an automatic reply with yet another case number! If this is your view of customer service then it stinks! I have purchased many times from ebay and have only experienced product issues twice which were… Read Full Review

Visit wowcher.co.uk
Report this review

“wowcher is a rip off !”

Written on: 15/02/2017 by Dickey169 (1 review written)

anything you can buy through wowcher you can buy elsewhere cheaper and without postage charges. if you have any product issues they are not interested and direct you to the seller . what do they do other than over charge for poor quality goods . ps most companies that use wowcher charge you to return post any goods just to add insult to injury .. avoid… Read Full Review

Visit wowcher.co.uk
Report this review

“Fail to deliver goods”

Written on: 08/02/2017 by TobyGrace151 (1 review written)

A disgraceful company who fail to deliver goods and then refuse to refund money other than by a credit to buy another wowcher which is then again an absolute disaster. Do not deal with this company… Read Full Review

Visit wowcher.co.uk
Report this review

“Awful Customer Service”

Written on: 07/02/2017 by vickymorse (1 review written)

I have had such trouble with a Wowcher I bought my sister for Christmas. They wanted a high deposit, even though I had paid for the experience. When I complained I got totally fobbed off with extremely rude emails. I was only offered a 50% wowcher credit. I will ever use this company again and I recommend you don't either!… Read Full Review

Visit wowcher.co.uk
Report this review

“Appalling company”

Written on: 03/02/2017 by Alisson495 (1 review written)

Nothing good about this company , customer service is a disgrace, they don't refund money only give you wowcher credits, keep doing business with companies that don't deliver goods or extremely poor quality items. Look at reviews on companies they associate themselves with and see if you want to part with your cash ! Items are supporting be cheaper found this not to be true when you look on sites… Read Full Review

Visit wowcher.co.uk
Report this review

“SHAMEFUL CUSTOMER SERVICE”

Written on: 02/02/2017

What Wowcher offer is absolutely fantastic......but their Customer Service doesn't even come close. I ordered two hoverboard Wowchers six weeks before Christmas. Delivery stated two weeks but a week before Christmas I was still waiting. Contacted Customer Services several times as they were being despatched directly from Wowcher. Each time I did I had to wait two days for a response. If one wasn't received I had to wait two days again! They didn't care at all about the fact the goods… Read Full Review

Visit wowcher.co.uk
Report this review

“Extremely poor service”

Written on: 15/01/2017 by qualitylife (1 review written)

I ordered a smart pad and received one with a scratch on the screen. It was my first buy from Wowcher and sent from a 3rd party called J and Y/Jaoyeh ltd. I returned the item second class (direct to J and Y) and called daily to check whether it was received. It was verbally confirmed that my item was received. After 5 weeks passed, I called to check with J and Y and they apologised for the delay and would get an account manager to contact me within 24 hours to resolve this matter. 3 days passed… Read Full Review

Visit wowcher.co.uk
Report this review

“Activity monitor”

Written on: 13/01/2017 by duCormier441 (1 review written)

Bought 12 in 1. Tracker for £20.98 Listed £100 Sell on e bay for £6.99 Item was rubbish. … Read Full Review

Visit wowcher.co.uk
Report this review

“Poor Customer Services and bad attitude”

Written on: 08/01/2017 by ntWilloughby19 (1 review written)

Ordered a Daily Mail subscription. After 6 emails and multiple phone calls, they still haven't grasped they have supplied an invalid voucher for redemption. Don't trust, their incompetent customer service staff, who cannot read my original complain. To add insult to injury, they come back and offer Wowcher Credit. Why would I want to shop with you again?… Read Full Review

Visit wowcher.co.uk
Report this review

“EF MALL DO NOT USE THIS COMPANY.”

Written on: 29/12/2016 by RonnieSimpson (1 review written)

Do NOT under any circumstances purchase a wowcher (or any other such voucher) from this company. I have been waiting for weeks for an item (original delivery was specified as within 7 working days). I had no communication from them regarding delays or any other such thing. After 'chasing' via Wowcher and EFMALL directly I am still awaiting the item. I have read wives numerous emails suggesting "please wait a few more days"......... This is really unacceptable. So be warned DO NIT USE EFMALL… Read Full Review

Visit wowcher.co.uk

Jaxativy's Comment

Written on: 04/01/2017

Exactly the same situation for me too. Item eventually arrived today, but don't hold your breathe, its complete rubbish. Wrong colour, badly made ETC. I ordered mine early December, so its taken almost a whole calendar month to receive. Complaint to Wowcher to be honest has been ignored. Just a standard holding email.
I chased EFMALL several times and had the same responses as you.... so very frustrating.
SO ANYONE OUT THERE DO NOT USE THESE PEOPLE UNDER ANY CIRCUMSTANCES......
WISH I HAD READ THIS REVIEW BEFORE PURCHASING......

BE WARNED!!!!!

Reply to this comment
Report this review Read 1 Comment

“Cheap and nasty”

Written on: 25/12/2016 by Burkebk387 (1 review written)

I ordered a coat for my husband 5Y5AFF-458TC4 It arrived after 2 weeks - My husband is a size medium but this coat would fit a 12 year old and it is not the item that is advertised and is no way worth the price it was originally advertised at. Feel ripped off!… Read Full Review

Visit wowcher.co.uk
Report this review

“Complete rip off - no good received and Wowcher useless”

Written on: 24/12/2016 by AllyB (2 reviews written)

order a 3d puzzle set at £13.99 plus £2.99 postage and packaging on 24.11.16 with a 5 day delivery. nothing came within 3 weeks so followed instructions on voucher and emailed the company. the email bounced as it was not valid. Emailed Wowcher - they forwarded an email to the same email address - which included not only my full name and address, but also my phone numbers and my date of birth. They told me to wait another 3 days - I used the same email to contact Wowcher back about data… Read Full Review

Visit wowcher.co.uk
Report this review

“Cheap fake rubbish if you even receive it”

Written on: 23/12/2016 by lgAguirre327 (1 review written)

I ordered aztec cardigans which looked like nice knitted items reduced from 50 pounds to 10 pounds. Ideal as an extra Xmas present I thought. Ordered on 2nd Dec 5 day delivery. Items arrived eventually . I wouldn't pay 2.99 in a sale for them. Cheap nasty fabric. Loose threads. Absolutely disgusted with wowcher which is now a portal for fake goods and broken promises. Watchdog and trading standards need to get involved. They are making a fortune ripping off hard working people . Also… Read Full Review

Visit wowcher.co.uk
Report this review
overview
wowcher.co.uk