Wowcher Reviews - www.wowcher.co.uk

★★★☆☆
3.2 / 5
61% of users recommend this
  • Customer Service

  • Quality of website

? Ask our helpful community of experts about this product or company
Wowcher www.wowcher.co.uk - Ask a question now

Media Gallery for Wowcher www.wowcher.co.uk

Wowcher www.wowcher.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

“Bad products ”

Written on: 23/07/2014

Would not purchase from site again bought a couple of so called deals that were awful one was a two night break in a so called luxury hotel in the new forest... Would have been more comfortable in fawlty towers when it was being demolished!!!! Have not used site again and doubtful to do so… Read Full Review

Visit wowcher.co.uk
Report this review

“ADI NETWORK 2 Months and no Driving lesson”

Written on: 23/07/2014 by rplayer (1 review written)

June 3rd 2014 bought the advertised driving lesson voucher on Wowcher for the ADI Network. Filled out the form and waited as per the instructions. It says usually you will recieve a phone call within a couple of days but it could take up to a week. A month later i sent a compalint to Wowcher who sent a premade email so i replied fine payapal dispute it is. This was forwarded to a real person who contacted the owner of ADI Network. Eventually i got a a reply 7th July 2014 "My apologies for the… Read Full Review

Visit wowcher.co.uk
Report this review

“I was same problem !! ”

Written on: 23/07/2014 by Pailiw (1 review written)

Do u have up to date from wowcher? I was same your problem !! Could u please contac : pailiwevent@gmail.com… Read Full Review

Visit wowcher.co.uk
Report this review

“Grandad ordered a swarovski watch for my grandmother...”

Written on: 16/07/2014 by eljayb (1 review written)

Grandad ordered a swarovski watch for my grandmother from the wowcher website as advertised in the hull daily mail, payed, didnt get to pick color, was very confused by this, as we should have been able to pick either gold, silver or some other colour, as my grandma wanted the silver one. Then they sent some weird email about redeeming a code on the swarovski website, grandad still very confused sent an email back saying he doesn't understand why we couldn't pick a colour and asks what this… Read Full Review

Visit wowcher.co.uk

Wowcher's Response to eljayb's Review

Written on: 21/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchase.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

Reply to this comment
Report this review Read 1 Comment

“Will never buy from woucher again!!!!”

Written on: 15/07/2014 by Cristinawowcher (1 review written)

Me and my husband had been discussing having a small holiday with our two young children and found what seemed like a great deal on wowcher which was in our price range as we were defenently on a tight budget . So I purchased the holiday through the app on my phone , My payment was declined and I couldn't understand why as there was enough to cover the holiday in my account . So I tried a second time and once again it declined . I was gutted !..and couldn't understand why ,but in checking my… Read Full Review

Visit wowcher.co.uk

Wowcher's Response to Cristinawowcher's Review

Written on: 16/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchase.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

Reply to this comment

Wowcher's Response to Cristinawowcher's Review

Written on: 21/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchase.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

Reply to this comment
Report this review Read 2 Comments

“Too good to be true!”

Written on: 15/07/2014 by Angelique347 (1 review written)

Don't let the prices lure you into their rip off website. I attempted to purchase my first order with my debit card. Wowcher said that there was a problem with my card and my order had not been placed, and told me to try again, which I did. Wowcher told me the same thing. I checked my online bank account and noticed two purchases were made for the item. I had received no credit voucher however. I contacted my bank to receive credit and sent an email from wowcher demanding a refund. I doubt… Read Full Review

Visit wowcher.co.uk

Wowcher's Comment

Written on: 15/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchase.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

Reply to this comment
Report this review Read 1 Comment

“Customer services useless”

Written on: 14/07/2014 by ConnerPeterson180 (1 review written)

I ordered two wowcher deals both happened to be swarovski incrusted bracelets worth over £50. Received one and it was cheap tat with a "crystal" missing - not real swarovski at all. the other one I still have not received after over a month. Contacted both merchants who took forever to reply and then wasted time trying to find details etc and so another two weeks after original contact have not received no refund nor delivery of second item still. contacted wowcher who have done very little to… Read Full Review

Visit wowcher.co.uk

Wowcher's Comment

Written on: 15/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

Reply to this comment
Report this review Read 1 Comment

“Broken item delivered”

Written on: 10/07/2014 by Jeffrey36 (1 review written)

Bought a juicer which arrived after 40 days. And when i opened it, it was broken. Do not use wowcher unless you have money to throw away… Read Full Review

Visit wowcher.co.uk

Wowcher's Comment

Written on: 10/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your item.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

Reply to this comment
Report this review Read 1 Comment

“Could not care less!”

Written on: 08/07/2014 by AlissaRobb1964 (1 review written)

Purchased a voucher for a watch advertised as a 73% discount in National Press Advert - reduced from £44.99 to £12 using Wowcher, from a company called 'Marcus Emporium'. Item arrived late, after several email requests about delivery. When it arrived it was of such poor quality that it could never in anyone's wildest imagination, ever have been sold at £44.99. It was 'Lucky Bag' junk. After emails to Wowcher complaining about the mis-leading and false advertising, they forwarded the first… Read Full Review

Visit wowcher.co.uk

Wowcher's Comment

Written on: 09/07/2014

Good Morning,

We are very sorry to hear of your dissatisfaction with your purchase.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

Reply to this comment
Report this review Read 1 Comment

“Broken item delivered”

Written on: 07/07/2014 by Jeffrey36 (1 review written)

Bought a juicer which arrived after 40 days. And when i opened it, it was broken. Do not use wowcher unless you have money to throw away… Read Full Review

Visit wowcher.co.uk

Wowcher's Comment

Written on: 08/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchase.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

Reply to this comment
Report this review Read 1 Comment

“Haven rip off”

Written on: 07/07/2014 by WinnieThomas (1 review written)

Ripped off by Wowcher, bought a voucher for a Haven holiday but told that the holiday site i wanted was unavailable as only 10 caravans were reserved for wowcher!!! Over 300 wowchers sold so they are clearly taking people's money with no intention of supplying any goods!!… Read Full Review

Visit wowcher.co.uk

Wowcher's Response to WinnieThomas's Review

Written on: 08/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchase.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

Reply to this comment
Report this review Read 1 Comment

“Unprofessional”

Written on: 04/07/2014 by Jonesbear (1 review written)

Having redeemed my voucher on the 14th of June I was told that my item would be delivered within 10 working days. This clearly has not happened, the second party have lied and gone silent, while Wowcher refuses to acknowledge the fact that I have asked many times for a refund. The service is nowhere near what was advertised, and I'm left severely out of pocket. Legal advice being sought. … Read Full Review

Visit wowcher.co.uk

Wowcher's Response to Jonesbear's Review

Written on: 07/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

Reply to this comment
Report this review Read 1 Comment

“NEVER USE THEM”

Written on: 03/07/2014 by dianejo (1 review written)

I had an account with WOWCHER but someone hacked into my wowcher and booked a holiday for £838.00, they said they would look into it and then phoned me to say that as the voucher had been used and they were flying that day, they would not refund the money.. No customer services whatsever and didnt give a damm about it … Read Full Review

Visit wowcher.co.uk

Wowcher's Response to dianejo's Review

Written on: 07/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

Reply to this comment

Dianejo's reply to Wowcher's Comment

Written on: 07/07/2014

I have sent an email with my contact details, but as your finance dept have already phoned me, they will have all the details there.

Reply to this comment

Dianejo's reply to Wowcher's Comment

Written on: 15/07/2014

update as expected i have had no response from wowcher. At least i know how they pay for their adverts now, using other peoples money.. never use them, Groupon are 100% better never had any problems with them.

Reply to this comment
Report this review Read 3 Comments

“Rubbish”

Written on: 02/07/2014 by NylahButcher469 (1 review written)

I ordered a self stirring mug for Christmas for My dad of wowcher, and it never turned up, I felt so guilty as I didn't have anything for him It's pretty discraseful that it didn't turn up. I will not be using wowcher again ever. … Read Full Review

Visit wowcher.co.uk

Wowcher's Comment

Written on: 07/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

Reply to this comment
Report this review Read 1 Comment

“2nd Rate goods”

Written on: 01/07/2014 by Chapmanik454 (1 review written)

I purchased an X hose and it was fine for 3 uses. Used today and the green material coating came away and a bubble appeared in the hose underneath. It subsequently burst. As it appeared to be working fine I threw away the invoice. So not able to contact anyone about this. Tried the web site but no facility to notify them… Read Full Review

Visit wowcher.co.uk

Wowcher's Comment

Written on: 07/07/2014

Good Morning,

We are very sorry to hear of your disappointment in regards to your purchase.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

Reply to this comment
Report this review Read 1 Comment

“I couldn't believe what I've found.”

Written on: 30/06/2014 by menuliukas (1 review written)

Bannatyne Spa Day & 2 Treatments for£59.00 I wanted to book a spa day for 2. A spa day for two people inc. two treatments each at Bannatyne Spa in a choice of 31 locations (was up to £130) OR redeem for a Wowcher Wallet Credit. NOW £59 £130 You save 55% (£71) At first I thought it looks like a good deal 55% off. I gone ahead, start to enter the details.but for some reason before I press button "place your order" I always check the actual website or the product. Also I checked… Read Full Review

Visit wowcher.co.uk

Wowcher's Response to menuliukas's Review

Written on: 01/07/2014

Good Afternoon,

We are very sorry to hear of your dissatisfaction in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

Reply to this comment
Report this review Read 1 Comment

“Misleading & against trade descriptions”

Written on: 30/06/2014 by Asweeney78 (1 review written)

I live in cyprus and so obviously checked in the relevant FAQ'S whether I would be able to get delivery abroad, So I did this, in the FAQ section it refers you to the merchant website, so on 3 separate purchases from 3 different merchants I paid for the excessive delivery charges.However when I have tried to redeem all 3 wowchers I am unable to as the form does not recognise my overseas postcode. I have had to wait 5 days to be told by a rather snotty little peanut that these particular deals… Read Full Review

Visit wowcher.co.uk

Wowcher's Response to Asweeney78's Review

Written on: 07/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

Reply to this comment

Asweeney78's Response to Asweeney78's Review

Written on: 11/07/2014

Even the robotic template they churn out willy nilly is irritating. I WILL NEVER CONTACT THEM AGAIN AS LONG AS I LIVE. I would advise anyone to let Trading Standards and/or the Advertising Standards Agency, deal with them. very straightforward and effective.


""""Good Morning,

We are very sorry to hear what has happened in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards""""

Reply to this comment
Report this review Read 2 Comments

“fake items or seconds”

Written on: 26/06/2014 by JordanFranklin292 (1 review written)

Well stupidly i have ordered from wowcher several time and although its not the companies fault the companies they put forward need to be looked at. The first problem was with a helicopter i purchased for a gift. It came it looked right but when they opened it parts were missing and it was being help together with wire and didn't work. £50 wasted. The second item didn't turn up. £60 wasted 3rd was a online course in Mental Health. OMG the side with the course on was blurry and is unreadable… Read Full Review

Visit wowcher.co.uk

Wowcher's Comment

Written on: 27/06/2014

Good Afternoon,

We are very sorry to hear of your dissatisfaction in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

Reply to this comment
Report this review Read 1 Comment

“DONT WASTE YOUR MONEY”

Written on: 24/06/2014 by Gardner146 (1 review written)

they suck you in with HIGH retail prices yet the quality is pure rubbish. the service I received from Wowcher is the worst I have ever came across. TRUST ME!!!!!!! AVOID or waste your money its up to YOU. I should of read the reviews before I signed up and wasted my money. more fool ME… Read Full Review

Visit wowcher.co.uk

Wowcher's Comment

Written on: 25/06/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

Reply to this comment

Jds123's Comment

Written on: 25/06/2014

no I have already emailed you on four occasions. I will not be buying from you ever again. you favour the companies who sell their products, yet you should always favour the customer, some of the products are pure rubbish, yet you know that already. as a company you should have some sort of product control instead of letting suppliers tell you the product was £200 and now £9.99 etc... more fool me for buying from your site. I am just going to stick with other retailers on the web. I have leant one thing since the poor experience I gained shopping with Wowcher. READ reviews before you buy!!!!!!

Reply to this comment
Report this review Read 2 Comments

“Swarovski bracelet ”

Written on: 20/06/2014 by Ware22 (1 review written)

Ordered this 3 weeks ago I've had to chase and chase this and today it turned up!!!! Rubbish. What a waste if time and money. Will never use wowcher again and will let everyone possible know how rubbish they are. The bracelet turned up in just an envelope it's nothing like what I ordered!! They couldn't even put it in a box!! NEVER AGAIN!!… Read Full Review

Visit wowcher.co.uk

Wowcher's Response to Ware22's Review

Written on: 25/06/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

Reply to this comment
Report this review Read 1 Comment
overview
wowcher.co.uk