Wowcher Reviews - www.wowcher.co.uk

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Latest Reviews

“Don't do it ”

Written on: 27/08/2015 by Davis365 (1 review written)

Don't not use this company to buy products, once you have paid up front, they do not arrive. The company have replied to a couple of my emails but I think this is just to save face and time. I was told yesterday my products were arriving today, nothing has arrived yet. I then receive an email late afternoon asking if I want a credit note, why would I want a credit note from a company who do not deliver goods: I want my money refunded. My order is now nearly 4 weeks late. If you have any sense… Read Full Review

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“STAY WELL AWAY”

Written on: 21/08/2015 by SLC5 (1 review written)

I have just put this review on another website and Wowcher reported me and had the review removed because I named the company in which the items came from so for this review I have edited out the other companies name. I brought two waist trainers through Wowcher After having only worn them a few times the boning has pushed through the stitching making these now unusable I have contacted both Wowcher and The company which sent the items with no joy at all neither give a damn about consumer law… Read Full Review

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“Wow! Don't do it!! Avoid avoid avoid”

Written on: 18/08/2015 by Lewis-Altdt446 (1 review written)

Bought an experience. Months of chasing, never got the voucher for the experience. After many contacts, I Sent final email to say I wasn't interested, no reply Another call, after 41mins, I am told voucher can finally be sent out to me, if I'm still interested. Which I'm not. Nope. Not interested and then told I am going to loose Wowcher!! What a palaver. Don't go there!! Buy goods is you have to, not experiences!! No ready customer service number. That should have flagged up warning… Read Full Review

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“AVOID - 1 problem after another”

Written on: 14/08/2015 by jessicawalker (1 review written)

The offers available my seem appealing, but just dont bother! In every time I have used Wowcher, I've had one problem after another. 1st - I purchased a trip to Budapest with 2 nights in a hotel. Got there and the hotel had no reference of our booking - or the discount! Now, more recently I have purchased a make up lesson and SHOCK HORROR when I enter the Wowcher code I get an error message: Sorry, this code wasn't valid or this deal has expired Customer Service will not respond to my… Read Full Review

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“Avoid them like the plague!”

Written on: 09/08/2015 by laineythenomad (1 review written)

On 30 June I bought a Meerkats Experience from Wowcher. The closing date was mid-July. On 4 july I checked my emails and found one dated 1 July asking for my name and address details so that Activity Superstore could send me my voucher and booking instructions. I was supposed to reply by midday on 3 July which had already passed. So why did they suddenly slap a time limit on the deal when it was originally advertised with a closing date of mid July which was still in the future? Unlike many… Read Full Review

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“Redeemed voucher NO GOODS”

Written on: 08/08/2015 by Daviny188 (1 review written)

Stop taking customers money for goods they never receive or get a refund! You should check that the business suppliers of the goods exist and are a reputable companies to deal with,as all it is doing is giving Wowcher a bad reputation of ripping customers off... I want my £14.99 back but I know I never will and will never deal with wowcher again as you are not protecting the customer… Read Full Review

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“missing order ”

Written on: 03/08/2015 by dennismorales (1 review written)

Firstly I would like to say. This company lies in a huge way. 1.) your all over the tv saying buy from you and get the item you are looking for at a good price. You need to tell people you dont have the product you buy it from other companies and make money off there product they sell. 2nd when someone does buy something from you dont pass the buck and say I need to ring the whole seller to see where your product is. You sold it to the customer so take the blame and fix it. I am tired that my… Read Full Review

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“Very Bad Experience”

Written on: 29/07/2015 by Kirti6 (1 review written)

I have booked 4 tickets under 2 tours from your website. And tour was supposed to be conducted by luxury tours and travels. We waited for more than an hour at pick up point and tour vendor didnt turn up. We sent many emails to luxury tours and many to wowcher team as well since 25th july. We are not getting any reply from luxury tours and we have got unprofessional and irresponsible reply from wowcherteam that 'please contact vendor since you have redeemed the voucher'. Is it our fault if we… Read Full Review

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“Worst purchase ever laser lipolysis ”

Written on: 29/07/2015 by SpencerBurke (1 review written)

I bought a six session of laser lipolysis with aesthetics of London I do the first four sessions at Stratford and booked the last two for the Fleet Street salon Firstly it really didn't do anything waste of money When I went into the fleet fstrreet salon the receptionist was incredibly rude because on my accent I could hear hear her trying to imitate it secondly I was under the impression that they are racist as well I've never come across such blatant disregard of cordiality good manners… Read Full Review

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“Wowcher that hurt my pocket. Spent my hard earned cash...”

Written on: 16/07/2015 by Janl441 (1 review written)

Wowcher that hurt my pocket. Spent my hard earned cash on a knife set which arrived damaged. Reported this to Wowcher over 6 weeks ago and I am still waiting for a replacement or refund. I would not recommend or buy from them again… Read Full Review

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“Awful awful company”

Written on: 15/07/2015 by cazisue (1 review written)

Ordered some converse, wowcher pdf stated delivery within 14 days. 20 days later, no converse. Another 7 days followed, no converse. Called Wowcher 3 days running at various times and NO ONE answered the phone UNTIL I clicked the option to 'work with Wowcher' So they want people's business but not interested in providing customer service. Finally after 40 days after purchase (and still no converse) I got a refund but to wowcher wallet - although I asked for the money to go back on my card… Read Full Review

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“Terrible ”

Written on: 10/07/2015 by Howellhp78 (1 review written)

I purchased a love seat with table from wowcher on 25th June. It arrived three weeks later incomplete. Wowcher were informed right away yet three weeks on I still have no refund or replacement! Absolutely terrible customer service from the Wowcher direct team who take 3 days to reply to an email with useless unhelpful information. I will never buy from Wowcher again!!!!… Read Full Review

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“Re Manchester Parking”

Written on: 02/07/2015

With response to my earlier review to be fair Wowcher have offered a full refund.As for the Airport Parking I have put in a complaint and they have apologised saying they had telephone issues. I am waiting there responce… Read Full Review

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“never received item no one helps no call back no response”

Written on: 30/06/2015 by richj.smith (1 review written)

still waiting for an order placed in May, no one cares at Wowcher no reply to emails calls back never made. Dreadful be wary use VIsa to pay and then you have a degree of protection… Read Full Review

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“Slight delay in receiving product”

Written on: 26/06/2015 by Lcool (0 reviews written)

Bought a pedi roller from WOWCHER deal. Actually forgot about it for a couple of weeks but then contacted WOWCHR who sent an email to Salon Boxed to contact me. However got home that evening and my order had arrived so all ended well and happy with the product… Read Full Review

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“Dissatisfied customer ”

Written on: 25/06/2015

I purchased a voucher from your site for a 2 night holiday, and was shocked to find when making the booking with weekender breaks, that the dates were no longer available because of over subscription. My reasoning with them was that the dates were advertised and that I would not have purchased the voucher had I known that the dates were not guaranteed. Anyway I ended up having to pay extra to get the dates required. I am extremely disappointed… Read Full Review

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“. Awaiting a refund ”

Written on: 25/06/2015

I am currently awaiting a refund from wowcher for a 2 night break I booked from Tourcenter. The holiday was all finalized, but then 3 weeks prior to travel, I was informed that there was no availability and therefore we could go at a later date, but that there would be a supplement we would have to pay. I informed them that this is not what I wanted, and that we would like to go on the holiday we had purchased and booked. In response to this, they explained that we would have to be refunded by… Read Full Review

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“Manchester Airport Parking”

Written on: 24/06/2015 by steveb58 (1 review written)

Paid for a Manchester Airport meet and greet deal. This cost £29.99. Got to the airport and no one was there.tried to contact the company but no answer and said message service was full so could not even leave a message. There were also a lot of other people at the airport in the same situation complete rip off. I have noticed today Wowcher are still advertising the same deal. I had to pay £100.00 to park on the long stay car park instead and only just made my flight. I am still waiting to… Read Full Review

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“Terrible customer service”

Written on: 23/06/2015 by Hev1966 (1 review written)

Bought goods from wowcher in April that arrived damage. Contacted wowcher and seller with photos as evidence. Wowcher refuse to help and insist I take it up with the seller. After two phone calls and three emails to the seller they agree to provide a replacement. I have been waiting now two months for these. Two more emails to the seller with no response so two more emails to wowcher. Wowcher just reply with a generic email telling you how to resolve it. I have done everything they suggest but… Read Full Review

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“Do you not check these companies out ”

Written on: 22/06/2015 by Rams10_19 (2 reviews written)

You advertised a deal to Prague through Weekender Breaks. I thought it was a good deal and so bought the voucher. I then went to book the holiday and was none too pleased with the level of customer service, from a company which you are certifying. You should really inspect these companies before you let them use your platform to sell their holidays… Read Full Review

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