Wowcher Reviews - www.wowcher.co.uk

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Latest Reviews

“wowcher is a rip off !”

Written on: 15/02/2017 by Dickey169 (1 review written)

anything you can buy through wowcher you can buy elsewhere cheaper and without postage charges. if you have any product issues they are not interested and direct you to the seller . what do they do other than over charge for poor quality goods . ps most companies that use wowcher charge you to return post any goods just to add insult to injury .. avoid… Read Full Review

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“Fail to deliver goods”

Written on: 08/02/2017 by TobyGrace151 (1 review written)

A disgraceful company who fail to deliver goods and then refuse to refund money other than by a credit to buy another wowcher which is then again an absolute disaster. Do not deal with this company… Read Full Review

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“Awful Customer Service”

Written on: 07/02/2017 by vickymorse (1 review written)

I have had such trouble with a Wowcher I bought my sister for Christmas. They wanted a high deposit, even though I had paid for the experience. When I complained I got totally fobbed off with extremely rude emails. I was only offered a 50% wowcher credit. I will ever use this company again and I recommend you don't either!… Read Full Review

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“Appalling company”

Written on: 03/02/2017 by Alisson495 (1 review written)

Nothing good about this company , customer service is a disgrace, they don't refund money only give you wowcher credits, keep doing business with companies that don't deliver goods or extremely poor quality items. Look at reviews on companies they associate themselves with and see if you want to part with your cash ! Items are supporting be cheaper found this not to be true when you look on sites… Read Full Review

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“SHAMEFUL CUSTOMER SERVICE”

Written on: 02/02/2017

What Wowcher offer is absolutely fantastic......but their Customer Service doesn't even come close. I ordered two hoverboard Wowchers six weeks before Christmas. Delivery stated two weeks but a week before Christmas I was still waiting. Contacted Customer Services several times as they were being despatched directly from Wowcher. Each time I did I had to wait two days for a response. If one wasn't received I had to wait two days again! They didn't care at all about the fact the goods… Read Full Review

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“Extremely poor service”

Written on: 15/01/2017 by qualitylife (1 review written)

I ordered a smart pad and received one with a scratch on the screen. It was my first buy from Wowcher and sent from a 3rd party called J and Y/Jaoyeh ltd. I returned the item second class (direct to J and Y) and called daily to check whether it was received. It was verbally confirmed that my item was received. After 5 weeks passed, I called to check with J and Y and they apologised for the delay and would get an account manager to contact me within 24 hours to resolve this matter. 3 days passed… Read Full Review

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“Activity monitor”

Written on: 13/01/2017 by duCormier441 (1 review written)

Bought 12 in 1. Tracker for £20.98 Listed £100 Sell on e bay for £6.99 Item was rubbish. … Read Full Review

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“Poor Customer Services and bad attitude”

Written on: 08/01/2017 by ntWilloughby19 (1 review written)

Ordered a Daily Mail subscription. After 6 emails and multiple phone calls, they still haven't grasped they have supplied an invalid voucher for redemption. Don't trust, their incompetent customer service staff, who cannot read my original complain. To add insult to injury, they come back and offer Wowcher Credit. Why would I want to shop with you again?… Read Full Review

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“EF MALL DO NOT USE THIS COMPANY.”

Written on: 29/12/2016 by RonnieSimpson (1 review written)

Do NOT under any circumstances purchase a wowcher (or any other such voucher) from this company. I have been waiting for weeks for an item (original delivery was specified as within 7 working days). I had no communication from them regarding delays or any other such thing. After 'chasing' via Wowcher and EFMALL directly I am still awaiting the item. I have read wives numerous emails suggesting "please wait a few more days"......... This is really unacceptable. So be warned DO NIT USE EFMALL… Read Full Review

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Jaxativy's Comment

Written on: 04/01/2017

Exactly the same situation for me too. Item eventually arrived today, but don't hold your breathe, its complete rubbish. Wrong colour, badly made ETC. I ordered mine early December, so its taken almost a whole calendar month to receive. Complaint to Wowcher to be honest has been ignored. Just a standard holding email.
I chased EFMALL several times and had the same responses as you.... so very frustrating.
SO ANYONE OUT THERE DO NOT USE THESE PEOPLE UNDER ANY CIRCUMSTANCES......
WISH I HAD READ THIS REVIEW BEFORE PURCHASING......

BE WARNED!!!!!

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“Cheap and nasty”

Written on: 25/12/2016 by Burkebk387 (1 review written)

I ordered a coat for my husband 5Y5AFF-458TC4 It arrived after 2 weeks - My husband is a size medium but this coat would fit a 12 year old and it is not the item that is advertised and is no way worth the price it was originally advertised at. Feel ripped off!… Read Full Review

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“Complete rip off - no good received and Wowcher useless”

Written on: 24/12/2016 by AllyB (2 reviews written)

order a 3d puzzle set at £13.99 plus £2.99 postage and packaging on 24.11.16 with a 5 day delivery. nothing came within 3 weeks so followed instructions on voucher and emailed the company. the email bounced as it was not valid. Emailed Wowcher - they forwarded an email to the same email address - which included not only my full name and address, but also my phone numbers and my date of birth. They told me to wait another 3 days - I used the same email to contact Wowcher back about data… Read Full Review

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“Cheap fake rubbish if you even receive it”

Written on: 23/12/2016 by lgAguirre327 (1 review written)

I ordered aztec cardigans which looked like nice knitted items reduced from 50 pounds to 10 pounds. Ideal as an extra Xmas present I thought. Ordered on 2nd Dec 5 day delivery. Items arrived eventually . I wouldn't pay 2.99 in a sale for them. Cheap nasty fabric. Loose threads. Absolutely disgusted with wowcher which is now a portal for fake goods and broken promises. Watchdog and trading standards need to get involved. They are making a fortune ripping off hard working people . Also… Read Full Review

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“Highly disappointed”

Written on: 23/12/2016 by Reesy2090 (1 review written)

I ordered a dash cam on the 5th December and up to today had heard nothing. As it is the festive period I was worried the item wouldn't arrive as the 7 working day postage had been and gone. I emailed E& F mall the merchandiser as I was concerned but had no reply. I then emailed Wowcher and still no response. I am pleased I have the product now which appears to be undamaged but the packaging is awful. I can't test the item because it's a gift. The box is all bashed and creased as if it is… Read Full Review

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“AVOID LIKE THE PLAGUE!”

Written on: 22/12/2016 by GianniFarley339 (1 review written)

Items not delivered, lack of customer service, chased every week for 3 months - obviously got nothing else better to do with my time. told to wait 3 more working days each time - just want my money back. will never use again… Read Full Review

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“company is no good ”

Written on: 21/12/2016 by 61Martinez (1 review written)

Where is my order which I paid for on 16 nov your compny is a shammer going to Trading Standards and media expose your company… Read Full Review

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“Disgraceful”

Written on: 08/12/2016 by Redpac12 (1 review written)

I purchased a Wowcher for a Mother/Daughter Photoshoot in Southampton. Over 2 weeks later I have been calling the Studio to make a booking and constantly on voicemail. I left various messages and I was never called back. I called again this morning to be informed by a voice message that they were shut down for refurbishment and not taking bookings. Working within construction I know they just don't shut down adhoc, it takes planning, so to continue to sell this deal and take money is a… Read Full Review

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“Poor goods quality and bad service”

Written on: 06/12/2016 by ElisabethCopeland32 (1 review written)

Purchased a few items from them, including jewellery, a watch and mystery deals. Received 3 items of them so far and each one was disappointment: jewellery and watch are poor quality and unbranded. No warranty, instructions etc. Watch does not work and it seems different not the one was advertised. Looks really cheap fake. Thet charge £3-4 for shipping and ship watches in just plastic bags! Jewellery is really cheap and worse quality Ive ever seen. All items received look like cheap… Read Full Review

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“DO NOT SHOP HERE!!!”

Written on: 06/12/2016 by Tumpz (1 review written)

I ORDER A women's hooded trench coat from Wowcher ON 9/11/16 and I have still not received it and Wowcher has reuse to escalate my complaint all I can do is wait. They also reuse to make me speak to a manager and I got racially attacked by one their customer service staff on 6/12/16 and when I called up to complain I was denied that options. Wowcher is a fraudulent company they sale but don't take any responsibility after the money comes out your account. don't waste your time or money it wont… Read Full Review

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“AVOID deals from Wowcher at all cost!”

Written on: 05/12/2016 by Riya86 (1 review written)

I have been using Wowcher for a few years and was quite a happy customer until my recent purchase for 1ml dermal filler to Medical Aestheticians. As usual, I went online to check for reviews before purchasing anything, I couldn't find any reviews about this clinic Medical Aestheticians , there were no bad/ good reviews at all. As silly as it may sound now, I assume, Wowcher, as a reputable company 'logically' they should only work with some legitimate/ quality companies. Unfortunately that… Read Full Review

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“Product worth less than paid for”

Written on: 03/12/2016 by Keegannq474 (1 review written)

I purchased a £10 mystery gift from Wowcher where it was described as a fantastic product and we Wouldn't be disappointed it had shown on the advertising box that it could be a tv, beats headphones, Tablet etc, which I knew it probably would not be any of these. Postage was also paid. I got a terrible set of earphones which were selling on Amazon for £5.30 with free PP. I emailed wow her and they said sent them back with me having to pay postage again, no Thanks… Read Full Review

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