Wowcher Reviews - www.wowcher.co.uk

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Latest Reviews

“Dont buy from Wowcher!”

Written on: 23/05/2015 by ColtonDrake230 (1 review written)

I thought Wowcher would be as good as Groupons with good deals etc.I purchased my first voucher which was for a hair salon booking. After buying it, i could never get through to the hair dresser to actually book the appointment. A week later I asked Wowcher for my money back. A month later i purchased an item - necklace and earrings which is suppose to be worth £99 but now cost £6. I thought great, as i have bought earrings from Groupons before and was happy with them. When the necklace… Read Full Review

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“Brought a hose a Jewellery”

Written on: 22/05/2015 by Crabtreeuc114 (1 review written)

Brought the Hose with reel, didn't even get to use it as it broke during unwrapping, then the Jewellery with Shwarzkpoft element is the biggest load of rubbish, they look plasticy and wouldn't let anyone wear them in case of turning their ears green with infection. Was scepticle at first on this kind of website as never brought from anything like this and will never do again. A complete pile of ####… Read Full Review

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“Morello Red item never received and failure to...”

Written on: 16/05/2015 by ksauro (1 review written)

I WILL NEVER ORDER AN ITEM OFF WOWCHER AGAIN. I NEVER RECEIVED MY ITEM IT HAS NEARLY BEEN A MONTH AND A HALF AND NO RESPONDING EMAIL AFTER THE TWO EMAILS AND COMPLIANT LETTER I SENT. THE NUMBER OF THE COMPANY THEY GAVE ME NEVER ANSWERS OR RESPONSES TO MY MESSAGES LEFT.I HAVE NOT HAD A REFUND OR COMMUNICATION BACK. CUSTOMER SERVICE KEEP SAYING THEY WILL LOOK INTO IT AND EMAIL ME DELIVERY UPDATES BUT I HAVE HAD NONE! I ALSO BROUGHT ANOTHER ITEM AND WAITED WEEKS FOR IT , I CONTACTED WOWCHER AND… Read Full Review

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“Horrible experience”

Written on: 15/05/2015 by Huntov291 (1 review written)

I purchased a spa day for two as a gift. When I tried to redeem it, I received a wowcher confirmation. However, I could not book the appointment until I received yet another code back. They told me I had to wait two working days. Then I was told it was 3 working days. It has now been 5 days. There have been 3 calls to customer service. They ALL said that I will have the code by the end of the day. Well 2 days has passed and still no code. Now they tell me I will have it by the end of today. I… Read Full Review

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“ CUSTOMER SERVICE NON EXISTENT.”

Written on: 08/05/2015 by 352Pereira (1 review written)

I ordered toning flip flops from this site on 5th of april and was told I would receive my item within 10 days. It is now 6 weeks later and nothing. I ordered them to go on my two weeks holiday, I returned a week ago and still no sign of them. I spent 25 minutes on the phone trying to talk to customer services only to be told I could not speak to anyone but I would have a return phone call in 24 hours. Why was I not surprised that they did not get back to me as they have not bothered to reply… Read Full Review

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“poor Customer Services”

Written on: 05/05/2015 by catale (1 review written)

Once you order you have to redeem your voucher. If this seller has sold out or the item is broken, faulty or not up to your standards, you have to sort it out yourself, Wowcher customer services is non existant.. When YOU have sorted it out wowcher WILL NOT give a refund, instead they put your money in a wallet, which then expires after a certain date.. This has got to be wrong, If, you cant find anything on the site before the date your wallet refund expires, they will take your money and… Read Full Review

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“Wowcher deal with Tour Centre”

Written on: 20/04/2015 by vfKeith60 (1 review written)

I bought a Wowcher Voucher advertised for 3 nights in Budapest with a tag line that read "50% off ". Despite being available to travel at any time during the period of the voucher, Tour Centre, were unable to offer the flights I wanted (I had checked on-line for times of flights) unless I paid a surcharge. At this point I was getting suspicious and started checking the price of the flights and hotel myself on line. I discovered that by booking direct with Ryanair and via Expedia, I could… Read Full Review

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“Wowcher using Bishopdsale Oast as package - unable to...”

Written on: 01/04/2015 by NatalyaGrant429 (1 review written)

Very disappointed! Use wowcher now and again and generally no problem but on this occasion, I was unable to resolve issue. My daughter bought me and my partner a two night stay at Bishopsdale Oast in Biddenden. Wowcher stated needed to book by end of March. Rang beginning of February to be told no two night stays available as fully booked. I asked if they were going to extend the offer and was told no. Wowcher gave my daughter half her wowcher refund even though it was not our fault we… Read Full Review

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“6 week and item not recieved!!!”

Written on: 31/03/2015 by Nash11 (1 review written)

Ordered my son a tablet for his birthday & still not received it. Rung up and told they didn't have the colour instock, asked for a different colour & was told it'd be sent out next day. 2 weeks after and STILL waiting, absolute joke.. Got q very upset little boy… Read Full Review

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“3 week nails not delivered”

Written on: 29/03/2015 by Johanna499 (1 review written)

Ordered on 14/1 received a email saying should be delivered with in 5 days. I have still not got product. Tried to contact them with calls just being rejected have sent 3 emails with no reply. Very disappointed will not buy again… Read Full Review

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“Fruit Tree Offer”

Written on: 21/03/2015 by 475Hodges (1 review written)

I applied for a fruit tree offer, paid my money and received the reference to claim. I tried this on several occasions only to be told it was invalid. No one to phone at wowcher and 3 days later I received a reply to me email telling me to do what I had already done. E mailed back and two days later received another e mail telling me to contact the supplier direct. They obviously did not want to know. Phoned to supplier direct who took and the details, though it was sorted only to find out… Read Full Review

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“0 Empathy”

Written on: 19/03/2015

Buying a wowcher might be a cheap option but if anything goes wrong you are alone! They believe that speaking politely to someone with a very condescending tone is good customer service, we'll it is not. I had a wonderful day planned for today that included a nice spa treatment but this morning I woke all closed up and sick. As soon as I woke up I called the company and they told me that is either I go in or loose my money. I called wowcher to complain and see if they could help or even if I… Read Full Review

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“Poor complaints dept. ”

Written on: 13/03/2015 by Clara57 (1 review written)

Had made a request for a refund before I had even attended my appointment because of the dismal reviews. At least I thought I would have got a refund or use the points eslewhere, because I had not used the wowchers. They expected me to chase the spa to obtain a written confirmation of cancellation. I had already told wowcher when my appointment was for. I am surprised that they still use this business. Neda Spa. The staff are rude. I booked the appointments with great difficulty as they… Read Full Review

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“items which never arrived”

Written on: 10/03/2015 by nrMiddleton435 (1 review written)

Hi, I have ordered in November 2014 the following items , the money went out from my account but the items never arrived to my door . Do I wanna buy again from wowcher? Never 50x 'gold collagen' eye masks and A 5-piece stainless steel knife set from… Read Full Review

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“I'll start by saying that the vocher redemption ...”

Written on: 05/03/2015

I'll start by saying that the vocher redemption system is annoying and long winded. If I see something I like and pay for it I expect for it to be sent to me. I dont need a voucher code to be sent to me few days later for refemotion. I ordered (redeemed) 24 piece professional makeup set ( from Beautyfit) on Wowcher website almost 3 weeks ago, but I have not received the items I paid for, although I was told l'd have it in 10 working days. I contacted Wowcher customer service, the lady was… Read Full Review

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“read the small print if you can”

Written on: 27/02/2015 by gadget247 (1 review written)

I recently saw a product at a fair price and signed up to wowcher, then clicked purchase, paid my credit card details and thought nothing more of it. when I checked my email which wasn't working over Christmas and had to wait for my son to visit to sort it out, I discovered that I hadn't bought the items but had some sort of code that needed to be entered somewhere else to get the product. the result being I was to late and it expired. never mind I thought , I will get a refund.. HAHA, no… Read Full Review

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“Don't trust ”

Written on: 19/02/2015 by ZariahShaffer11 (1 review written)

Absolutely pathetic customer service!!! Before you buy anything - make sure you call them and ask if the deal/part of the deal is still available. They will not offer a refund, and if 'part of the deal' is not available they will tell you to reschedule your holiday. I am sorry, Wowcher, but thought it was MY holiday!! Disappointed never EVER buy from there, liars!!!!!!!!!!!!!!!!!!… Read Full Review

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“Voucher sites- caveat emptor-IS Dental etc especially”

Written on: 15/02/2015

Having purchased various services and items across the range of coucher discount sites I have to say be very suspicious of any beauty treatment (and probably dental as well). With goods: check size, is it what you assume?I have 20 teeny storage containers, assumed 3 times the size! Beauty: more serious as more costly. The sites all say they aren't responsible for services but surely they could easiiy check if one=of is any use at all! Discounts are usually grossly overstated as well. WPRST of… Read Full Review

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Dale Evans's Comment

Written on: 15/02/2015

Wowcher review above was from me- dalemevans£gmail.com. A least their Customer service person was very nice about it, sounded concerned,

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Wowcher's Comment

Written on: 18/02/2015

Good morning,

We are very sorry to hear what has happened in regards to your service.

If you wish to discuss this matter further then please email us with REVIEW CENTRE in the subject.

Many thanks,

Wowcher

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“chimp 9" tablet”

Written on: 11/02/2015 by chlojo1111 (0 reviews written)

Please don't buy this item via woucha its Rrp is 209 they sell it for 59 plus 10 packing.its inferior quality and camera may as well not be there as its only 0.3 mp.its only worth a tenner tops… Read Full Review

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Wowcher's Response to chlojo1111's Review

Written on: 18/02/2015

Good morning,

I am extremely sorry to hear that you are disappointed with your order for the tablet.

Please can you email us with Review Centre in the subject line and so we can take a look into this.

Many thanks,

Wowcher

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“Sell rubbish and dont offer refunds”

Written on: 10/02/2015 by Caitlynu83 (1 review written)

Bought a food intolerance test off them for £29. Test took sample of hair and comes back giving you different intolerance ratings for the same thing!!! For example brie saying 29 out of 100 then again at 79 out of hundred Wowcher just say contact the seller who never responds. Should have listened to my wife who recently got the same treatment for another beauty item also. Stick with Groupon as they do on site reviews… Read Full Review

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Wowcher's Comment

Written on: 18/02/2015

Good morning,

We are very sorry to hear what has happened in regards to your food intolerance test.

Please can you email us with Review Centre in the subject line and so we can investigate this matter ASAP.

Many thanks,

Wowcher

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