Wowcher Reviews - www.wowcher.co.uk

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Latest Reviews

“No responses to e-mails”

Written on: 17/06/2016 by dottydewdrop (1 review written)

Due to severe mental health issues I was unable to use my woucher voucher. They have promised a full refund but are not replying to e- mails. I am on a very limited income and this whole experience has left me vulnerable and £90 out of pocket. My anxiety levels have led to unnecessary stress and with no positive outcome. You would assume that such a large company would have an outstanding Customer Service Team. This has not been my experience intact I have been totally ignored. I would never… Read Full Review

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“never received my item and denied me a refund”

Written on: 06/06/2016 by lysettehacking (1 review written)

wowcher never responded to my emails, it was only when paypal was involved that they responded by denied responsibility for my missing item. After a lot of ringing up paypal i finally got a refund via them… Read Full Review

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“Extremely poor quality and service!”

Written on: 23/05/2016 by tdKeating321 (1 review written)

I have used this site 3 times, the first time my product arrived within days but was disappointed by its size it was no where near as big as it appeared in the photos. The second time after chasing both the supplier repeatedly and customer service and I got a refund, this was almost 6 weeks after placing my order! Again the third time I had to wait 20 days to receive a product which was due to arrive in 7 days! I was told 7 working days and that I would have to wait for over 20 days before… Read Full Review

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“False advertising and not taking seriously when you...”

Written on: 17/05/2016 by rimed (1 review written)

I come cross to a false advertising on wowcher and report it to them. They didn't take it seriously. The person I talk to saying they can't do anything about it… Read Full Review

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“A right bunch of rogues.”

Written on: 05/05/2016 by JRH1 (2 reviews written)

We bought a voucher deal from them for a bootcamp. The bootcamp operator cancelled the event and we have been asking wowcher for a refund for weeks. They are now saying that we can only have credit against another wowcher deal and saying that it's all they can do as it's now more than 30 days since the voucher was purchased. It's only more than 30 days because they keep evading the issue and spanning it out. They have 2 more days to refund or I'm taking legal action. I'll send in bailiffs if… Read Full Review

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906759's Response to JRH1's Review

Written on: 29/05/2016

I am in a very similar position ordered a mattress on the 11th of March 6 weeks later still nothing after being given several delivery dates , told it was damaged in transit etc . Eventually got a refund. Its was £418.00 which I would struggle to re spend and to be honest don't really want to deal with them again. I have e.mailed them twice asking for my money to be put back on my card and have been told not possible . This must be illegal . I am going to the ombudsman.
Bought several smaller items and to be honest pretty shabby get better quality out of poundland .

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Jrh1's reply to 906759's Comment

Written on: 31/05/2016

After telling Wowcher that I was obtaining court papers, we received a cheque from the merchant for a full refund. Wowcher still believe that they are not responsible for anything. We'll not be dealing with them again.

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Jrh1's reply to 906759's Comment

Written on: 31/05/2016

After telling Wowcher that I was obtaining court papers, we received a cheque from the merchant for a full refund. Wowcher still believe that they are not responsible for anything. We'll not be dealing with them again.

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“Was frustrated now happy”

Written on: 23/04/2016 by Tierney316 (1 review written)

I had trouble redeeming 2 vouchers and eventually e-mailed Wowcher. A lovely lady came back and redeemed both for me. Took a day to respond to each message but I was advised of this and did get a response in the alocated time. Specifically would like to mention the advisor who was so very helpful. I would say that it is so important to have a named person to contact and interact with… Read Full Review

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“beware”

Written on: 08/04/2016 by crossway (1 review written)

if you order something and are not happy with the quality you cannot get your money back. I have been bouncing between the product owners and wowcher for months. personally I would not use them again… Read Full Review

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“64gb gold usb ”

Written on: 05/04/2016 by ybMcMahon51 (1 review written)

Useless does not work tried to contact E-smart shop 4 times no reply it's just a rip off… Read Full Review

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“shambolic customer service”

Written on: 31/03/2016 by km29 (1 review written)

I ordered a set of make up brushes for £12.95 from Wowcher 4 weeks ago. I still haven't received them! I started emailing a contact from the merchant who the goods were from 10 days after my order. She told me they were out of stock & they would ship to me as soon as they came. I thought this was genuine & have since ordered a UV light & nail kit for £49.99. After I put in my order (which was 2 days ago) I tried to phone company using number on website - this number is invalid. I emailed them… Read Full Review

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“Appalling do not use”

Written on: 22/03/2016 by Dominguezer365 (1 review written)

Wowcher has failed after 50 days and numerous complaints to deliver the item I delivered. There are loads of negative reviews for them just have a look at their website and other review sites. Do not use! You have Been warned… Read Full Review

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“Do not buy from wowcher”

Written on: 17/03/2016 by ecBishop375 (1 review written)

Brought an item of wowcher in February told up to 10days delivery, 3 weeks on still no delivery, emailed wowcher told it should be here in 7days after seeing the reviews don't think I have any chance of it turning up. Have emailed wowcher and told them I want a full refund no reply from then. How they can get away with this is shocking and I wish I had read the reviews before purchasing. Stay clear of wowcher!!… Read Full Review

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“Worst site ever”

Written on: 07/03/2016 by ashjay68 (1 review written)

I wish I had read the reviews before I bought a "wowcher" bought a voucher,got a confirmation email to say it had been redeemed only to find it was too late to contact the seller, and I am now not able to get cash back nor use on another voucher… Read Full Review

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“Flying lesson”

Written on: 27/02/2016 by Lfc01 (1 review written)

Booked flying lesson for sons birthday tried to book with merchant, was told to email merchant waited three weeks for email no reply rang merchant again told they don't do wowcher vouchers .emailed wowcher .co.uk told them what had happened, not interested, now £150 out of pocket and son left disappointed with no birthday present. This has been ongoing since December 2015, only got a reply of wowcher.co.uk yesterday, telling me wowcher has now expired on 1/01/16. This has been a bad and… Read Full Review

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Suelynn123's Response to Lfc01's Review

Written on: 01/03/2016

Did you pay by credit card if so ring credit card and they will reimburse you and take them to court xx

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“Ordered via wowcher never received my face masks and...”

Written on: 26/02/2016 by Beccaboo123 (1 review written)

Ordered via wowcher never received my face masks and contacted salon boxed and you get an automated reply stating their looking into your order! Tried 5 more emails as you cannot call them and nothing same automated reply! Not a company to be trusted shouldn't even be on wowcher… Read Full Review

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“Abysmal customer service”

Written on: 07/02/2016 by Patsweet63 (1 review written)

When goods not received and unable to contact merchant, it contacted Wowcher direct. They have ignored my three requests for refund. Fortunately this was a low value transaction that I am sure I shall now have to write off. Wowcher customer service is non-existent… Read Full Review

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“AVOID BUYING ANYTHING !”

Written on: 04/02/2016 by Amira374 (1 review written)

Never but from this company , or think wow what a discount, read reviews. Score using this company , says a lot! You get better deals at your local market stall, or poundland! A Micheal Mor watch could be yours for !£10, go ahead and order, you be sent a horrid cheap wAtch , not designer that sells online for £5 you have just paid £10 plus postage , how they get away with this kind of false advertising needs investigating !… Read Full Review

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“Nightmare with wowcher”

Written on: 03/02/2016 by Cesar46 (1 review written)

Never ever again , about 3 weeks ago bought 2 items from wowcher .... Still nothing turn up ,phoned wowcher they give me email adrress to company's with they supply the items .... I don't recommend this web . Nightmare !!!!… Read Full Review

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“misleading ”

Written on: 02/02/2016 by GilbertoLockhart (1 review written)

I bought a kids doodle drawing and it was suppose to be big,on receiving the item not only it was extremely poor quality but also it had damaged water pens.So obviously I paid for trash. When contacting paypal wowcher replied back saying contact the company which had only an email adress and after sending 7 lengthy emails with no reply I've given up. I paid wowcher so wowcher should have the responsibility to look into it instead of saying we cannot do anything. First and last buy from wowcher… Read Full Review

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“Door mats”

Written on: 24/01/2016 by ReginaReece67 (1 review written)

On Wowcher i saw a picture of a very large doormat as big as the front door in front of it. I bought one for my hallway for £7.99 supposed to have been £30 in the shops. When it arrived it was like a postage stamp retailing in the shops £2.99. I made contact with wowcher about this rubbish but they never even replied. It would have cost me more to return it than what I paid for it as it had rubber backing.I will never buy from this site again… Read Full Review

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Semali's Comment

Written on: 02/02/2016

You are not the only one,I bought a kids doodle drawing and it was suppose to be big,on receiving the item not only it was extremely poor quality but also it had damaged water pens.So obviously I paid for trash.

When contacting paypal wowcher replied back saying contact the company which had only an email adress and after sending 7 lengthy emails with no reply I've given up.

I paid wowcher so wowcher should have the responsibility to look into it instead of saying we cannot do anything.
First and last buy from wowcher

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Charriots's Comment

Written on: 02/02/2016

Disgusting! Wowcher should have some sort of loyalty to their customers and shouldn't have such rubbish on their site. I emailed Wowcher and the supplier and heard nothing.
I also bought a tablet last year which only worked for 2 months.
I am finished with them. I am beginning to think suppliers get rid of all their rubbish on this site.
Wowcher can do something like taking the product off their site.

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“3 spa treatments plus prosecco at the parlour salford”

Written on: 15/01/2016 by Boubalina (1 review written)

Very disappointing. No prosecco offered. The 3 treatments are only tasters truncated into the time for one treatment. Went first thing, very cold. If these things are offered as a loss leader then defeats the object to then offer a rubbishy service. This wow her is not as advertised. It should make explicit that it's only a bit of each treatment and not a full treatment… Read Full Review

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