Wowcher Reviews - www.wowcher.co.uk

★★★☆☆
2.8 / 5
1208
48.7% of users recommend this
  • Customer Service

  • Quality of website

? Ask our helpful community of experts about this product or company
Wowcher www.wowcher.co.uk - Ask a question now

Media Gallery for Wowcher www.wowcher.co.uk

Wowcher www.wowcher.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Difficult to get refund. No 'wow' in Wowcher for us”

Written on: 22/07/2017

We wanted a refund because the offer we purchased was a poor experience and did not live up to the offer. There is a phone number to contact Wowcher but all enquiries for a refund are referred to email. The phone is unmanned and operated by answerphone. After sending an email I received an automated response. I was informed the refund would be in my bank account within 12 days. None received. I sent several emails with no acknowledgement. A post on Twitter got things moving. After 17 gays I got… Read Full Review

Report this review
★☆☆☆☆

“Disgusted”

Written on: 15/07/2017 by SunnyXYZ (1 review written)

I booked a Motorhome hire deal with National Motorhomes through Wowcher at a cost of £359 for 7 days. Stupidly (some may say) I never scrutinised the small print which states there is an additional £250 of insurance required plus a deposit of £1000 payable at the time of booking which is only refundable 28 days after the return of the vehicle. The only way to avoid the £1000 deposit is to purchase collision damage waiver which has so many exclusions it's not work taking i.e. damage while… Read Full Review

Report this review
★☆☆☆☆

“Pool”

Written on: 12/07/2017 by Karate2662 (1 review written)

The worst service and experience I've ever had with a online purchase. After waiting nearly a month yes a month.??. And after numerous calls emails and my children asking is the pool here yet dad.???. i asked for a full refund to be told im to late as the pool has been dispatched what a joke.!!! Avoid buying anything from (WOWCHER)… Read Full Review

Report this review
★☆☆☆☆

“Voucher expired oneday after purchase”

Written on: 24/06/2017 by Nicky76eve (1 review written)

I bought voucher on 10pm 12/jun/2017. And my boucher expired on 13/jun/2017. I only have a one day to redeem my voucher. I didn't know my expired date of my voucher.  Because it was not showing in shopping page. Expired date was emailed with voucher code after u pay to them.  I'm very dissapointed . :(     … Read Full Review

Report this review
★★★★★

“Garden chair swing ”

Written on: 17/06/2017 by Gianna83 (1 review written)

Abdolutely loving the swing bough from wowcher! Amazing deal… Read Full Review

Report this review
★★★★★

“Sorted swiftly”

Written on: 05/06/2017 by WalkerPenn12 (1 review written)

I had the misfortune to have a couple of orders put in my account by mischief-makers. I cannot praise Wowcher highly enough for sorting my problem swiftly online and sending the refund for both unordered goods within a couple of days. Thank you wowcher… Read Full Review

Report this review
★☆☆☆☆

“Poor ”

Written on: 31/05/2017 by Miranda1991 (1 review written)

i would not recommend to my friends and family to using wowcher I never satisfied very disappointed product and service so pleas pay more but do not buy ther products very bad choice it's better pay more than wresting your money and time pleas be a wear off all skin clear treatment you need spend more to fixing ther mistakes it's misalign product you never get what you pay for… Read Full Review

Report this review
★★☆☆☆

“snails are usain bolt”

Written on: 28/05/2017 by mummyofstunningboys (1 review written)

granted the item I bought was a bargain however when you pay £2.49 for postage I am struggling to understand when ordered on 07 may they finally arrived the 27 may and shipped from the U.K I have received international quicker if it was x-mas then maybe understanding but this time of year is slow. I contacted wowcher various times over the shipping and got told "Oh you bought from a 3rd party once your wowcher is redeemed its them you take it up with" ok I thought so I googled the company… Read Full Review

Report this review
★☆☆☆☆

“Avoid this company”

Written on: 27/05/2017 by Kierra44 (1 review written)

Sent rubbish product, not as described. On another occasion, unable to use wowcher for restaurant as the restaurant could never give me a table when it suited me; they were apparently always booked up. Date on wowcher has now expired and so far, despite several queries, I have not received an extension on the wowcher, or a refund. … Read Full Review

Report this review
★☆☆☆☆

“Rubbish...can't even log into site...”

Written on: 26/05/2017 by jackketch15 (1 review written)

Rubbish. Can no longer can't even get logged onto the site. Every time I try (and I have previously logged in and purchased) I get nowhere. Have requested a Password Reset several times, I get an email reset link, go through the motions of changing my password, get a password change successful message, then guess what...yes, can't get logged in. Waste of time, space and money… Read Full Review

Report this review
★☆☆☆☆

“X2 massages”

Written on: 12/05/2017 by 351Cross (1 review written)

Changed my appointment twice with the merchant for them just to redeem my vouchers anyway and not give me them contacted wowcher to resolve the problem and they want nothing to do with it planned my whole day with my partner for his birthday and it just got ruined will not refund me or exchange my vouchers for something else very very poor service will not use again… Read Full Review

Report this review
★★☆☆☆

“Check prices ”

Written on: 11/05/2017 by Lorenat65 (1 review written)

You can buy there products for the same price on other sites and the postage is less. Also if you buy multiple items from same seller you are charged for individual postage. Returns you get a credit I'm struggling to spend what's in my wallet , anything I do see, I can find cheaper. Electric blankets didn't last the winter . … Read Full Review

Report this review
★☆☆☆☆

“no wow in this company”

Written on: 04/05/2017 by unhappychappy1969 (1 review written)

I wouldn't leave any stars If i could, they deserve a minus, Never ever use this so called company. for mothers day I bought my partner the deluxe spa day for 2 with 4 treatments. she rang up bannantynes to book in and was told that they had no catering or drinks facilities apart from a vending machine, even the guy at bannantynes had a laugh about it. Now which deluxe spa day do you know about where you are told by the supplier(in this case wowcher) that you can get dressed to go out and get… Read Full Review

Report this review
★☆☆☆☆

“Don't waste your money”

Written on: 15/04/2017 by AlbertoGentry (1 review written)

Used site a few times now, products have been absolute load of rubbish, that's if they turned up at all!! You have no contact to make any complaint to Wowcher are not interested all they will do is send an email to the merchant who don't respond, wowcher are not interested in helping at all. I will never be using site again and advise others to give a wide birth… Read Full Review

Report this review
★☆☆☆☆

“I order one Tony and Guy hair straightner, redeem...”

Written on: 10/04/2017 by Shitwowcher13 (1 review written)

I order one Tony and Guy hair straightner, redeem wowcher and realized Amazon was selling much cheaper. Email them straight away and asked them to cancel the order. Reply I received since you redeemed your wowcher, you need to contact supplier yourself to cancel your order. Who is the one sending goods out? Have a guess? Wowcher themself. Apparently they have a ware house, send out message to customer but you can not send message back. Straight away, I contact them again, to not send me the… Read Full Review

Report this review
★☆☆☆☆

“Rubbish Service”

Written on: 31/03/2017

Purchased a product. Was told it will be delivered within 7 working days so I kept someone at home for 7 days while I was at work. Now after 7 days I contact Wowcher they say to contact merchant I contacted merchant.. waited 2 days no reply. I contacted wowcher again they said wait 3 working days and contact us on the 4th day. This is getting ridiculous now.. I have paid and now my money had gone! Very bad attitude from the live chat assistant… Read Full Review

Report this review
★☆☆☆☆

“If there is a 0 for customer service, I would provide...”

Written on: 28/03/2017 by syedrabs (1 review written)

Bought a voucher of LottoSocial and signed up using a wowcher code I paid for. I selected my lines I bought through wowcher. Later, Four payments have been taken without my authorization from my credit card which is £16. I emailed and called 100 times to LottoSocial and they never respond. Then I emailed Wowcher and the response came from the customer service assistant that "We are not liable" This is a total joke. I would recommend dont' buy anything from Wowcher as they are not professional… Read Full Review

Report this review
★☆☆☆☆

“Tefal pressure cooker ”

Written on: 16/03/2017

Very poor customer support! I order Tefal Clipso Plus cooker and received cheeper Tefal Clipso Essential, I received only one answer from wowcher.co.uk customer support that vendor will answer to my request, but it's already a week and no one reply to me… Read Full Review

Report this review
★★★★★

“Beauty products from Forever Cosmetics”

Written on: 03/03/2017 by Murphy399 (1 review written)

At first after taking the plunge to buy a wowcher deal, I thought I had made a big mistake. After reading peoples reviews of their bad experiences, I had made up my mind that the products I ordered would not arrive, and would not be of a high quality. I was so wrong. The items arrived a week after ordering and I can only praise the Wowcher company (York) and Forever Cosmetics company as there was no problems whatsoever. Will be buying another wowcher again soon. Cannot fault. I would have… Read Full Review

Dorothy72's Comment

Written on: 05/03/2017

Yes, i thought the same, that the product would not arrive as no communication was made by wowcher or forever cosmetics company. Product arrived and I was very pleased.

Reply to this comment
Report this review Read 1 Comment
★★☆☆☆

“memory foam mess”

Written on: 02/03/2017 by kroome (1 review written)

bought a 'deep' memory foam mattress for my kids beds as a regular user of wowcher, the 'deep'mattress is no more than 1.5 cm thick and poor quality to boot, doesnt comply to the trade desciptions act even with muy imagination. I have previously had good response from wowcher when a problem arrises but struggling to get a refund despite many emails,merchant involved 'ground level' are even worse expecting for me to pay return postage and denying any responsibility for supplying such shoddy goods… Read Full Review

Report this review
overview