Wowcher Reviews - www.wowcher.co.uk

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Latest Reviews

★☆☆☆☆

“DO NOT BUY FROM WOWCHER”

Written on: 14/09/2017 by JoannaE2903 (1 review written)

I recently bought a bed from wowcher the bed is of disgraceful quality and is damaged . The wowcher advert was stating a different company name to that of the one the bed actually came from . When you read the reviews for this company there is not a single good review ?!! They are refusing to collect the bed and telling me that I have to pay to return it even though faulty. The website was not available for a while , and their so called policies keep changing. The main company is Durest beds… Read Full Review

Kerryallick's Response to JoannaE2903's Review

Written on: 17/09/2017

Please don't give up. I had a similar problem. I purchased a bed frame and memory spring mattress through wowcher from a company called furniture Italia (same company as beds24hour) got no response. I emailed wowcher as the mattress sent was of extremely poor quality and not fit for purpose. After days of arguing with the company and telling them I was not paying for the mattress to be returned they finally agreed and collected it on a day suitable to me. They've said I'll get my refund in 3 to 5 days which will be by Tuesday. The customer service is awful and I would never buy from them again. Good luck sorting it xx

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Kerryallick's Response to JoannaE2903's Review

Written on: 17/09/2017

Please don't give up. I had a similar problem. I purchased a bed frame and memory spring mattress through wowcher from a company called furniture Italia (same company as beds24hour) got no response. I emailed wowcher as the mattress sent was of extremely poor quality and not fit for purpose. After days of arguing with the company and telling them I was not paying for the mattress to be returned they finally agreed and collected it on a day suitable to me. They've said I'll get my refund in 3 to 5 days which will be by Tuesday. The customer service is awful and I would never buy from them again. Good luck sorting it xx

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Kerryallick's Response to JoannaE2903's Review

Written on: 17/09/2017

Please don't give up. I had a similar problem. I purchased a bed frame and memory spring mattress through wowcher from a company called furniture Italia (same company as beds24hour) got no response. I emailed wowcher as the mattress sent was of extremely poor quality and not fit for purpose. After days of arguing with the company and telling them I was not paying for the mattress to be returned they finally agreed and collected it on a day suitable to me. They've said I'll get my refund in 3 to 5 days which will be by Tuesday. The customer service is awful and I would never buy from them again. Good luck sorting it xx

Reply to this comment

Kerryallick's Response to JoannaE2903's Review

Written on: 17/09/2017

Please don't give up. I had a similar problem. I purchased a bed frame and memory spring mattress through wowcher from a company called furniture Italia (same company as beds24hour) got no response. I emailed wowcher as the mattress sent was of extremely poor quality and not fit for purpose. After days of arguing with the company and telling them I was not paying for the mattress to be returned they finally agreed and collected it on a day suitable to me. They've said I'll get my refund in 3 to 5 days which will be by Tuesday. The customer service is awful and I would never buy from them again. Good luck sorting it xx

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★☆☆☆☆

“Nowt worth wowing about”

Written on: 12/09/2017

My names Jackson pollock and all I can say is AVOID wowcher it's a hastle and complete waste of time you get what you pay for! How can you expect to get quality goods at them prices no good and notice there is zero contact number. Quick to take you're dosh and fill there tills and no thought of public people's hardworking money for blantant nonsense from Blacka … Read Full Review

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★☆☆☆☆

“My honest review”

Written on: 02/09/2017 by MacGregor309 (1 review written)

Purchased 3 items, the hole process is not made easy. I could not redeem anything and this had to be done by telephone so took 4 weeks to receive goods I had paid for. Ended up buying something by accident due to a confusing website and the chair I brought is crooked to sit on. Due to the whole nightmare experience 1 cannot be bothered to complain and will never use wowcher again… Read Full Review

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★☆☆☆☆

“Wowcher wallet emptied £149 lost”

Written on: 24/08/2017 by Aria252 (1 review written)

Over the period of 9 months or so I had purchased 3 spa breaks, ALL of which could not accommodate me on my chosen dates. Neither of them were redeemed, all were credited back to my wowcher wallet - I had totalled up £149 To much dissapointment yesterday, MY £149 in my wowcher wallet had been taken by wowcher because it was not spent in 3 months. As a consumer, I feel this is absolutely disgraceful and terms and conditions need to be amended. It was my £149 to spend as and when, I don't… Read Full Review

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★☆☆☆☆

“Disappointment Dismay, Anger”

Written on: 24/08/2017 by 324Leach (1 review written)

I have had nothing but total disappointment! hose is now in the bin. Ordered a hoover 3 weeks ago, still waiting, but they take your money quick enough. Never able to get through on phone!!!… Read Full Review

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★☆☆☆☆

“kitchen dirt devils”

Written on: 23/08/2017

booked oven clean but had no alternative but to cancel after several no shows and waiting in terrible customer service got refund from wowcher thank you but no way can i or many others it appears get refund from kkd for 2nd oven clean paid direct to them DO NOT DEAL WITH THIS COMPANY and ensure wowcher can guarantee their offer companies before spending your hard earned cash… Read Full Review

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★☆☆☆☆

“Sonic Pro toothbrush”

Written on: 10/08/2017 by Dobson1958 (1 review written)

Never buy anything from Wowcher. This tootbrush is totally unreliable - won't hold charge and only recently purchased. I feel they need to review who they are getting deals from as most of them not good or reliable. The evening meal we booked was terrible too Do not use this company… Read Full Review

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★☆☆☆☆

“Absolutely shocking!! ”

Written on: 26/07/2017 by RaynaBrown154 (1 review written)

The worst service I have ever experienced. Ordered a mattress over a week ago and was told allow five days for delivery, didn't receive so called Wowcher, they informed me to allow seven days. Allowed seven working days still not mattress have phoned and contacted merchant. Have been repeatedly fobbed off by both with no one able to provide delivery details. Have requested a refund only to be fobbed off again. Will be requesting a refund again tomorrow and will not take no as an answer… Read Full Review

Pauljenny12's Comment

Written on: 08/08/2017

Exactly what happened to me. They don't No the meaning of customer service. Usless company.

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★☆☆☆☆

“shocking”

Written on: 26/07/2017 by Dixiedionne (1 review written)

never use this company you will regret it, absolutely disgusting service and items do not arrive… Read Full Review

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★☆☆☆☆

“Difficult to get refund. No 'wow' in Wowcher for us”

Written on: 22/07/2017

We wanted a refund because the offer we purchased was a poor experience and did not live up to the offer. There is a phone number to contact Wowcher but all enquiries for a refund are referred to email. The phone is unmanned and operated by answerphone. After sending an email I received an automated response. I was informed the refund would be in my bank account within 12 days. None received. I sent several emails with no acknowledgement. A post on Twitter got things moving. After 17 gays I got… Read Full Review

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★☆☆☆☆

“Disgusted”

Written on: 15/07/2017 by SunnyXYZ (1 review written)

I booked a Motorhome hire deal with National Motorhomes through Wowcher at a cost of £359 for 7 days. Stupidly (some may say) I never scrutinised the small print which states there is an additional £250 of insurance required plus a deposit of £1000 payable at the time of booking which is only refundable 28 days after the return of the vehicle. The only way to avoid the £1000 deposit is to purchase collision damage waiver which has so many exclusions it's not work taking i.e. damage while… Read Full Review

Bananacustard52's Response to SunnyXYZ's Review

Written on: 23/07/2017

Try Twitter.
They certainly reacted quickly to us. Unfortunately public shame is their motivator. We had a similar problem.
Good luck.

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★☆☆☆☆

“Pool”

Written on: 12/07/2017 by Karate2662 (1 review written)

The worst service and experience I've ever had with a online purchase. After waiting nearly a month yes a month.??. And after numerous calls emails and my children asking is the pool here yet dad.???. i asked for a full refund to be told im to late as the pool has been dispatched what a joke.!!! Avoid buying anything from (WOWCHER)… Read Full Review

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★☆☆☆☆

“Voucher expired oneday after purchase”

Written on: 24/06/2017 by Nicky76eve (1 review written)

I bought voucher on 10pm 12/jun/2017. And my boucher expired on 13/jun/2017. I only have a one day to redeem my voucher. I didn't know my expired date of my voucher.  Because it was not showing in shopping page. Expired date was emailed with voucher code after u pay to them.  I'm very dissapointed . :(     … Read Full Review

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★★★★★

“Garden chair swing ”

Written on: 17/06/2017 by Gianna83 (1 review written)

Abdolutely loving the swing bough from wowcher! Amazing deal… Read Full Review

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★★★★★

“Sorted swiftly”

Written on: 05/06/2017 by WalkerPenn12 (1 review written)

I had the misfortune to have a couple of orders put in my account by mischief-makers. I cannot praise Wowcher highly enough for sorting my problem swiftly online and sending the refund for both unordered goods within a couple of days. Thank you wowcher… Read Full Review

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★☆☆☆☆

“Poor ”

Written on: 31/05/2017 by Miranda1991 (1 review written)

i would not recommend to my friends and family to using wowcher I never satisfied very disappointed product and service so pleas pay more but do not buy ther products very bad choice it's better pay more than wresting your money and time pleas be a wear off all skin clear treatment you need spend more to fixing ther mistakes it's misalign product you never get what you pay for… Read Full Review

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★★☆☆☆

“snails are usain bolt”

Written on: 28/05/2017 by mummyofstunningboys (1 review written)

granted the item I bought was a bargain however when you pay £2.49 for postage I am struggling to understand when ordered on 07 may they finally arrived the 27 may and shipped from the U.K I have received international quicker if it was x-mas then maybe understanding but this time of year is slow. I contacted wowcher various times over the shipping and got told "Oh you bought from a 3rd party once your wowcher is redeemed its them you take it up with" ok I thought so I googled the company… Read Full Review

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★☆☆☆☆

“Avoid this company”

Written on: 27/05/2017 by Kierra44 (1 review written)

Sent rubbish product, not as described. On another occasion, unable to use wowcher for restaurant as the restaurant could never give me a table when it suited me; they were apparently always booked up. Date on wowcher has now expired and so far, despite several queries, I have not received an extension on the wowcher, or a refund. … Read Full Review

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★☆☆☆☆

“Rubbish...can't even log into site...”

Written on: 26/05/2017 by jackketch15 (1 review written)

Rubbish. Can no longer can't even get logged onto the site. Every time I try (and I have previously logged in and purchased) I get nowhere. Have requested a Password Reset several times, I get an email reset link, go through the motions of changing my password, get a password change successful message, then guess what...yes, can't get logged in. Waste of time, space and money… Read Full Review

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★☆☆☆☆

“X2 massages”

Written on: 12/05/2017 by 351Cross (1 review written)

Changed my appointment twice with the merchant for them just to redeem my vouchers anyway and not give me them contacted wowcher to resolve the problem and they want nothing to do with it planned my whole day with my partner for his birthday and it just got ruined will not refund me or exchange my vouchers for something else very very poor service will not use again… Read Full Review

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