Wowcher Reviews - www.wowcher.co.uk

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Latest Reviews

“Didnt arrive”

Written on: 29/07/2014 by daviddeak (1 review written)

Ordered a product, paid and it never arrived. The seller (not wowcher) never answered the emails sent by wowcher. 5 weeks passed and all wowcher offered me was a wowcher credit to spend on future purchases !!!! I have no intention of purchasing from wowcher again nor might there be anything i would want to purchase, so basically i lose my money however wowcher and the supplier get theirs… Read Full Review

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“I bought a voucher for a watch from magic diamonds....”

Written on: 28/07/2014 by Cashg254 (1 review written)

I bought a voucher for a watch from magic diamonds. They never sent the watch and have ignored any emails I have sent. No refund for postage and wowcher have been less than helpful. They emailed the company twice knowing they have ignored previous emails as they don't even have a contact number for magic diamonds. If I accept a refund from wowcher for the voucher amount, they will not investigate what happened as quoted by the agent 'they will say customer has got her money back so what's her… Read Full Review

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“Awfull!!! company refuses to refund!!”

Written on: 28/07/2014 by JsimsJsimsfreeplay (1 review written)

I bought 2 wowchers to be redeemed from DVAboutique.com for 2 pair of colored lenses. I received the lenses, extremely poor quality, didnt even had the chance to wear them as I was afraid it will cause some infection in my eyes. I called to company and spoke to this lady from the head office, and explained the situation. Her response was: "You cant receive a refund just because you dont like the lens!, if you dont like them is just your own personal view! The lens in fact are a very good… Read Full Review

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“Bad products ”

Written on: 23/07/2014

Would not purchase from site again bought a couple of so called deals that were awful one was a two night break in a so called luxury hotel in the new forest... Would have been more comfortable in fawlty towers when it was being demolished!!!! Have not used site again and doubtful to do so… Read Full Review

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“ADI NETWORK 2 Months and no Driving lesson”

Written on: 23/07/2014 by rplayer (1 review written)

June 3rd 2014 bought the advertised driving lesson voucher on Wowcher for the ADI Network. Filled out the form and waited as per the instructions. It says usually you will recieve a phone call within a couple of days but it could take up to a week. A month later i sent a compalint to Wowcher who sent a premade email so i replied fine payapal dispute it is. This was forwarded to a real person who contacted the owner of ADI Network. Eventually i got a a reply 7th July 2014 "My apologies for the… Read Full Review

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“I was same problem !! ”

Written on: 23/07/2014 by Pailiw (1 review written)

Do u have up to date from wowcher? I was same your problem !! Could u please contac : pailiwevent@gmail.com… Read Full Review

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“Grandad ordered a swarovski watch for my grandmother...”

Written on: 16/07/2014 by eljayb (1 review written)

Grandad ordered a swarovski watch for my grandmother from the wowcher website as advertised in the hull daily mail, payed, didnt get to pick color, was very confused by this, as we should have been able to pick either gold, silver or some other colour, as my grandma wanted the silver one. Then they sent some weird email about redeeming a code on the swarovski website, grandad still very confused sent an email back saying he doesn't understand why we couldn't pick a colour and asks what this… Read Full Review

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Wowcher's Response to eljayb's Review

Written on: 21/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchase.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“Will never buy from woucher again!!!!”

Written on: 15/07/2014 by Cristinawowcher (1 review written)

Me and my husband had been discussing having a small holiday with our two young children and found what seemed like a great deal on wowcher which was in our price range as we were defenently on a tight budget . So I purchased the holiday through the app on my phone , My payment was declined and I couldn't understand why as there was enough to cover the holiday in my account . So I tried a second time and once again it declined . I was gutted !..and couldn't understand why ,but in checking my… Read Full Review

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Wowcher's Response to Cristinawowcher's Review

Written on: 16/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchase.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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Sabbu's Response to Cristinawowcher's Review

Written on: 28/07/2014

Exactly same has happened to me yesterday..after reading few reviews i am already regreting why i clicked 6 or 7 times when the card kept on saying rejected..£395 gone from account but no wowcher code..have sent an email to them in enquiry section if not have to call my bank.It
is getting frustrating now..i just want my money back.

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Wowcher's Response to Cristinawowcher's Review

Written on: 21/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchase.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“Too good to be true!”

Written on: 15/07/2014 by Angelique347 (1 review written)

Don't let the prices lure you into their rip off website. I attempted to purchase my first order with my debit card. Wowcher said that there was a problem with my card and my order had not been placed, and told me to try again, which I did. Wowcher told me the same thing. I checked my online bank account and noticed two purchases were made for the item. I had received no credit voucher however. I contacted my bank to receive credit and sent an email from wowcher demanding a refund. I doubt… Read Full Review

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Wowcher's Comment

Written on: 15/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchase.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“Customer services useless”

Written on: 14/07/2014 by ConnerPeterson180 (1 review written)

I ordered two wowcher deals both happened to be swarovski incrusted bracelets worth over £50. Received one and it was cheap tat with a "crystal" missing - not real swarovski at all. the other one I still have not received after over a month. Contacted both merchants who took forever to reply and then wasted time trying to find details etc and so another two weeks after original contact have not received no refund nor delivery of second item still. contacted wowcher who have done very little to… Read Full Review

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Wowcher's Comment

Written on: 15/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“Broken item delivered”

Written on: 10/07/2014 by Jeffrey36 (1 review written)

Bought a juicer which arrived after 40 days. And when i opened it, it was broken. Do not use wowcher unless you have money to throw away… Read Full Review

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Wowcher's Comment

Written on: 10/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your item.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“Could not care less!”

Written on: 08/07/2014 by AlissaRobb1964 (1 review written)

Purchased a voucher for a watch advertised as a 73% discount in National Press Advert - reduced from £44.99 to £12 using Wowcher, from a company called 'Marcus Emporium'. Item arrived late, after several email requests about delivery. When it arrived it was of such poor quality that it could never in anyone's wildest imagination, ever have been sold at £44.99. It was 'Lucky Bag' junk. After emails to Wowcher complaining about the mis-leading and false advertising, they forwarded the first… Read Full Review

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Wowcher's Comment

Written on: 09/07/2014

Good Morning,

We are very sorry to hear of your dissatisfaction with your purchase.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“Broken item delivered”

Written on: 07/07/2014 by Jeffrey36 (1 review written)

Bought a juicer which arrived after 40 days. And when i opened it, it was broken. Do not use wowcher unless you have money to throw away… Read Full Review

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Wowcher's Comment

Written on: 08/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchase.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“Haven rip off”

Written on: 07/07/2014 by WinnieThomas (1 review written)

Ripped off by Wowcher, bought a voucher for a Haven holiday but told that the holiday site i wanted was unavailable as only 10 caravans were reserved for wowcher!!! Over 300 wowchers sold so they are clearly taking people's money with no intention of supplying any goods!!… Read Full Review

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Wowcher's Response to WinnieThomas's Review

Written on: 08/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchase.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“Unprofessional”

Written on: 04/07/2014 by Jonesbear (1 review written)

Having redeemed my voucher on the 14th of June I was told that my item would be delivered within 10 working days. This clearly has not happened, the second party have lied and gone silent, while Wowcher refuses to acknowledge the fact that I have asked many times for a refund. The service is nowhere near what was advertised, and I'm left severely out of pocket. Legal advice being sought. … Read Full Review

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Wowcher's Response to Jonesbear's Review

Written on: 07/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“NEVER USE THEM”

Written on: 03/07/2014 by dianejo (1 review written)

I had an account with WOWCHER but someone hacked into my wowcher and booked a holiday for £838.00, they said they would look into it and then phoned me to say that as the voucher had been used and they were flying that day, they would not refund the money.. No customer services whatsever and didnt give a damm about it … Read Full Review

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Wowcher's Response to dianejo's Review

Written on: 07/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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Dianejo's reply to Wowcher's Comment

Written on: 07/07/2014

I have sent an email with my contact details, but as your finance dept have already phoned me, they will have all the details there.

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Dianejo's reply to Wowcher's Comment

Written on: 15/07/2014

update as expected i have had no response from wowcher. At least i know how they pay for their adverts now, using other peoples money.. never use them, Groupon are 100% better never had any problems with them.

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“Rubbish”

Written on: 02/07/2014 by NylahButcher469 (1 review written)

I ordered a self stirring mug for Christmas for My dad of wowcher, and it never turned up, I felt so guilty as I didn't have anything for him It's pretty discraseful that it didn't turn up. I will not be using wowcher again ever. … Read Full Review

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Wowcher's Comment

Written on: 07/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“2nd Rate goods”

Written on: 01/07/2014 by Chapmanik454 (1 review written)

I purchased an X hose and it was fine for 3 uses. Used today and the green material coating came away and a bubble appeared in the hose underneath. It subsequently burst. As it appeared to be working fine I threw away the invoice. So not able to contact anyone about this. Tried the web site but no facility to notify them… Read Full Review

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Wowcher's Comment

Written on: 07/07/2014

Good Morning,

We are very sorry to hear of your disappointment in regards to your purchase.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“I couldn't believe what I've found.”

Written on: 30/06/2014 by menuliukas (1 review written)

Bannatyne Spa Day & 2 Treatments for£59.00 I wanted to book a spa day for 2. A spa day for two people inc. two treatments each at Bannatyne Spa in a choice of 31 locations (was up to £130) OR redeem for a Wowcher Wallet Credit. NOW £59 £130 You save 55% (£71) At first I thought it looks like a good deal 55% off. I gone ahead, start to enter the details.but for some reason before I press button "place your order" I always check the actual website or the product. Also I checked… Read Full Review

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Wowcher's Response to menuliukas's Review

Written on: 01/07/2014

Good Afternoon,

We are very sorry to hear of your dissatisfaction in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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“Misleading & against trade descriptions”

Written on: 30/06/2014 by Asweeney78 (1 review written)

I live in cyprus and so obviously checked in the relevant FAQ'S whether I would be able to get delivery abroad, So I did this, in the FAQ section it refers you to the merchant website, so on 3 separate purchases from 3 different merchants I paid for the excessive delivery charges.However when I have tried to redeem all 3 wowchers I am unable to as the form does not recognise my overseas postcode. I have had to wait 5 days to be told by a rather snotty little peanut that these particular deals… Read Full Review

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Wowcher's Response to Asweeney78's Review

Written on: 07/07/2014

Good Morning,

We are very sorry to hear what has happened in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards

Wowcher.

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Asweeney78's Response to Asweeney78's Review

Written on: 11/07/2014

Even the robotic template they churn out willy nilly is irritating. I WILL NEVER CONTACT THEM AGAIN AS LONG AS I LIVE. I would advise anyone to let Trading Standards and/or the Advertising Standards Agency, deal with them. very straightforward and effective.


""""Good Morning,

We are very sorry to hear what has happened in regards to your purchases.

Please can you email us with Review Centre in the subject line and provide a contact number and we will be in touch.

We await your email.

Kind Regards""""

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