Convenient, but gift card didn't get emailed until contacted

Voucher Express Reviews - voucherexpress.co.uk
★★★★★
4.6
93.0% of users recommend this
  • Customer Service

  • Quality of website

Guest's review of Voucher Express Reviews - voucherexpress.co.uk

“Convenient, but gift card didn't get emailed until...”

★★★★☆

written by on 24/09/2017

I ordered a gift card for a friend who was moving to Europe, and asked to have the email sent to get email address. She never got the email in her inbox or junk folder, so I had to email the store to have it resolved. It was resolved within 24 hours and they sent me a PDF of the gift certificate - great customer service! For the convenience of being able to purchase a gift card for a store overseas, I would recommend.

  • Primark gift card, 20 GBP

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

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