Fantastic service

★★★★★
4.6 / 5
92% of users recommend this
  • Customer Service

  • Quality of website

bianatural's review of Voucher Express www.voucherexpress.co.uk

★★★★★

“Fantastic service”

Written on: 10/09/2017 by bianatural (1 review written)

I had an issue with my online gift card order from Primark, where the email with the voucher never reached the recipient despite checking junk and spam folders. I contacted customer service and my query was quickly resolved on the same day. It turns out that some computer systems block the eGift card format, seeing it as a threat. An email was then sent to the recipient with a PDF of the voucher. I am very pleased with the way matters were resolved and the level of service received.

  • Goods purchased & cost

  • Customer Service

  • Quality of website

Report this review