written by 1975Sandoval on 16/12/2016
TopCashBack like alot of other companys start out with great intentions and maintain high standards...for a while. Then, they start to get more and more commission and then the problems begin. They start taking on companys with scandelous reviews to get MORE commission. If they took time out of coin counting to check these reviews from customers or indeed used independant review sites, it would be obvious how bad, and thus unlikely to pay out these companys are. But they dont. I have now been waiting EIGHT months on a payout from a company they no longer advertise, a prime example of what I am talking about. I am waiting on other payouts from similar companys as well on TCB. I suggest not using TCB and if you must I am afraid you'll have to do your own vetting, as TCB seemily do NONE for you as theyre only interested in themselves.
As rated by our community of reviewers
Topcashback.co.uk's Comment
Written on: 20/12/2016
Hi,
We are a 100% cashback site and this means every penny we get for your transaction we pass it on. Therefore more transactions just means more members earning cashback. We have and do remove merchants that are clearly abusing the commission earning system. However, we need to luck at the wider picture when making these decisions. For example, some members may ask us to remove a merchant because they used a voucher code and had their cashback declined. That certainly wouldn't be fair on the merchant as it states before clicking through that cashback won't be paid if one is used.
The idea of earning cashback is you decide who you want to purchase with, you then go through us to earn some money back on that purchase. Using this basis a member should never be out of pocket.
Best wishes,
Matt
TopCashhback Support
Bsmith99's Comment
Written on: 18/01/2017
You don't pay 100% of cashback, so stop telling porkies. You do deals with merchants whereby you receive a share of the money they pay you for yourselves.
Secondly, you use trick after trick to stop people receiving their cashback. Check the huge number of reviews here and on other review websites where people are endlessly complaining about Top Cashback not giving them their cashback.
I've had a nightmare experience with Top Cashback, who have repeatedly tricked us out of our cashback earnings, even though we are we do not have ad or clookie blockers installed and we've not lost a penny via other cashback websites.
The customer service staff at TopCashback are abysmal and there only job is to avoid paying you a penny in cashback so that this company and its advertisers can line their own pockets.
Veggieboy64's Comment
Written on: 22/04/2017
Same here mate, been waiting ten months for cash back on car insurance. They hook you in with promises of cash then just don't bother living up to the promise. False advertising in my opinion.