Written on: 13/09/2012 by wipsy (1 review written)
I had my TCB account blocked by TCB. They accussed me of scripting my password. This is a LIE and is complete and utter BS. As a result I lost all my cashback. Customer services ignored all emails to resolve the situation, so my recommnedation is too AVOID and use a different cashback site. Warning - You risk loosing any cashback you may have earnt at any time when they see fit. TCB will act as judge, jury and excectioner as there seems to be no right of appeal in the case of mistakes. AVOID
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Topcashback.co.uk's Response to wipsy's Review
Written on: 13/09/2012
Hi wipsy,
Thanks for taking the time to write a review.
Please be assured that we would not terminate a member's account without us feeling that there is a fully legitimate reason to do so.
Please could you get back to me on here with your Top Cashback username? I will then be able to advise you further here, and see if there's anything that that we can do to help.
Kind regards
Top Cashback Support
Wipsy's Response to wipsy's Review
Written on: 13/09/2012
As I said you have made an accusation against me which is baseless and is a LIE. You have had ample opportunity to correct the situation but you choose not too. Your response is nothing more than a PR exercise. Would you be prepared to stand by your accusation in court?
Topcashback.co.uk's Response to wipsy's Review
Written on: 14/09/2012
Hi wipsy,
Thanks for getting back to me.
Please could you reply with your Top Cashback username?
I will then be able to look into this further for you, and see if the situation can be reviewed.
Kind regards
Rachael