Written on: 24/02/2012
'Earnings' were building up nicely, having bought a lot of our Christmas presents via the website. Then, overnight, all records of our purchases and cashback earned disappeared, apart from my intial purchase (AA cover). Impossible to chase it up, as there's no way of contacting them. Useless.
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Topcashback.co.uk's Comment
Written on: 12/04/2012
Hi there,
I am sorry to see that you have experienced problems with your account. We are able to look into this for you, and it is likely to be something that we are able to resolve.
We don't want any of our members to miss out on receiving their cashback, so, to enable us to help you further here, please could you confirm your TopCashBack username?
I can then get a member of our Customer Service team to look in to this for you, and ask that they message you back via your account directly.
Kind regards, TopCashBack