Was good but gone downhill fast. Poor service

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Guest's review of Quidco www.quidco.com

“Was good but gone downhill fast. Poor service”

Written on: 30/07/2013

Seems fine if yopu are buying a kettle from a major electrical retailer, but useless when making larger purchases such as Hotel.com and Insurances such as RAC.
Been in dialogue for a few weeks about a problem with Hotels.com entitling me to almost £30 cashback, raised a claim then nothing. Next booked car insurance through RAC and not even down as a purchase even though I went through Quidco compare to get the quote then proceeded to buy the insurance. This was another just under £30 cashback lost. Contacted RAC they said they wouldhave given me the discount of £30 if booked direct with them anyway. Its a rip off. I am almost £60 out of pocket as I would have got this money knocked off if I had booked direct with the comapnies themselves. Regret recommending Quidco now.

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