Written on: 11/07/2012
We bought and booked with polished homes a month in advance for 29 June 2012 a cleaning service from KGB. We specifically bought them for end of Tentanty professional clean and they never arrived. They did not call to say there were not coming nor are they contactable; nor are they still contactable. The place was empty and so we had to go out and buy cleaning products and cleaning materials and missed our key hand in time due to them unrealiable not arriving. This was terribly frustrating and ended up costing us a lot of money. They are not answering they're phone or responding to our messages.
I have emailed KGB about this deal, as its seems Polished homes does not exist, so see whats going on and all I have had in response is keep calling them. We have been penalised heavily from our deposit. The fact that one cannot get ahold of them, KGB should stand surety???
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