Written on: 15/05/2012
I will tell you to keep away from a company called Febgifts.co they had a tablet sold through KBG. I was the third person to purchase the tablet on 12/03/12. I am still waiting. I will copy their week email so you can see it. All I know is I want my Money back. I hav written to KGB now 4 times about the matter and they simply do not respond. Irresponsible people. Dear customer,
We are currently working through a backlog of orders following a month of delays due to receiving a large number of fraudulent transactions through some of the daily deal sites. We have been working with the deal sites, police and fraud investigation teams in order to cross-check each and every order placed through our website. We have many deals running over a large number of deal sites in the UK and abroad and this has had a major impact on our business, creating a huge amount of work and some delays in our scheduled deliveries as everything had to be placed on hold.
We are nearing the end of this process now and expect to be releasing orders in batches over the next 2 weeks.(02/05/12)
If your enquiry is regarding your delivery, we apologise for the delay and ask you to please bear with us at this difficult time while we resolve this issue and ensure that we’re not sending goods out to fraudulent buyers. We assure you that, as soon as we get the all-clear, our deliveries will be completed as soon as possible.
Customer Service Team
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