Humiliating experience

★☆☆☆☆
1.3 / 5
8.2% of users recommend this
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Ciceaymmah's review of KGB Deals - www.kgbdeals.co.uk

★☆☆☆☆

“Humiliating experience ”

Written on: 05/05/2012 by Ciceaymmah (1 review written)

My housemate and I both purchased a hair cut and conditioning treatment thing with a salon close to home. We phoned up the salon only to find that KGB did not have the permission to put that deal up, that they had not agreed to the price and that I should get a refund. I feel absolutely mortified and humiliated. Still waiting to hear back from them after two strongly worded emails. Will try calling them in the week. This has put a damper on our event as we wanted to have our hair styled (affordable) before it. But now we've missed out on other deals with other sites and are now too late to get what we need done.

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Tomatkgbdeals's Response to Ciceaymmah's Review

Written on: 08/05/2012

Hi there, I am sorry to hear about your experience. This does not sound right. Please email our team on fbhelp@kgbdeals.co.uk so they can look into this for you

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Ciceaymmah's Response to Ciceaymmah's Review

Written on: 14/05/2012

UPDATE: Was told through this review to email a different email address to help me resolve it. However I have now emailed them 3 times through this email, as well as 5-6 emails through the site, and a dozen phone calls I have still heard nothing.
AWFUL TERRIBLE UNPROFESSIONAL WEBSITE.
I'm reporting them to Paypal to get my money back.

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