written by on 11/09/2013
I recently found some items online I wished to purchase I selected to pay in full as I didn't want to have a credit account as far as i was concerned the order had gone through with success an email had been recieved and my debit card had been debited, a few hours later I received an email saying my order had been unsuccessful ( credit rejected) this I couldn't understand as payment had been made in full I immediately contacted the company and there reply was I'd failed to meet the requirement for a credit account even though I'd bypassed this option (not happy been credit checked without my permission). I told them I didn't want a credit account but to pay in full but was told this wasn't an option because I'd failed the requirements for a credit account I couldn't purchase my order! And my account had been cancelled, The lady was extremely rude and made myself feel so small, How ridiculous cash not an option and had to wait for nearly 10 days for my account to be re credited absolute farse AVOID
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