Written on: 21/04/2013 by oilydavid (1 review written)
Ordered a Bosch Wallpaper Steamer on the 17 April for delivery on the 18th to Collect and Drop store. Rang on 19th and was told it was with the courier and would arrive soon. Rang on 21 and was told it did not qualify for Collect and Drop delivery and was back at their Depot and it would take 14 days to refund me!!! It takes seconds to take your money but 2 weeks to give it back. They admitted they were having problems.. this was my worst ever online shopping experience.