very bad customer service

Click here if this is your business
★☆☆☆☆
1.4 / 5
13% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

arnold123's review of Woolworths - www.woolworths.co.uk

★★☆☆☆

“very bad customer service”

Written on: 12/02/2013 by arnold123 (1 review written)

the customer service for this company is appalling!! i spoke to one of there staff on the 8/2/13, the lady was so unhelpful and she could not wait to get me off the phone, whenever i try to get through them on the phone i have to hold for approximately 5-7 minutes then straight to dial tone.
the website always crashes when i try to access my account. i'm sorry woolworths but i will (not) be a repeat customer.

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Woolworths_Representative's Response to arnold123's Review

Written on: 12/02/2013

Hi Arnold123,

We're very sorry to hear that you have not enjoyed shopping with us. If we can help with any queries or issues that you would like to raise then please drop us an email to Help@Woolworths.co.uk putting 'Query' in the subject field.

Many Thanks

Dave
Woolworths Help Team

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review