ORDER CANCELLED

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pixiewood's review of Woolworths - www.woolworths.co.uk

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“ORDER CANCELLED”

Written on: 15/11/2012 by pixiewood (1 review written)

Ordered a PS3 in Oct said it was due out for delivery 16th November, i had been checking order statuses and even monday said was still to be delivered.
Check tonight and the order has been cancelled with NO warning. so i decide to ring them... 50 minutes of queueing on the phone it cuts off so i call back and am queuing for a whole hour and WALLA it rings oh and i get cut off again.

What ever the explanation for this the phone service is unreal and non existent. i dread my phone bill.

And after reading the reviews they can stick it.

Wish i had looked on here before attempting to purchase my husbands Christmas present.

  • would of been a bargain for a 500gb PS3 with book of spells at £199 but i never got it. it's now at £279 on there site

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Woolworths_Representative's Response to pixiewood's Review

Written on: 18/11/2012

Hi pixiewood,

We're very sorry to hear that your order was not received.

We can look into why this happened if you would like to email us at Help@Woolworths.co.uk putting 'Order' in the subject field.

Many Thanks

Dave
Woolworths Help Team

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Pixiewood's reply to Woolworths_Representative's Comment

Written on: 19/11/2012

If you aould like to help you can pay for my £19 bill of phone calls just to woolworths...... i didn't even get to talk to anyone either as i got cut off twice in the 2 hours of trying to get through.

I am not interested in ordering from you again thanks

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Pixiewood's reply to Woolworths_Representative's Comment

Written on: 29/11/2012

Funny i didn't think i would hear back once i mentioned my phone bill. not able to help with that are you?????

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