VERY BAD DELIVERY SERVICE

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Very www.very.co.uk
★☆☆☆☆
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BINNYK's review of Very www.very.co.uk

“VERY BAD DELIVERY SERVICE”

★☆☆☆☆

written by BINNYK on 05/05/2015

I ordered my 4 items of furniture with Very & stipulated a Friday delivery only. Their communication workflow with manufacturer and courier service is very poor as this Friday delivery did not filter through until they tried to deliver on the original date (different weekday). Since then I have been constantly communicating with the courier service on a weekly basis who complete refuse to give me any date at all.

On communicating with VERY they completely refuse to help or assist in getting this delivery out to me and wash their hands completely of the delivery process. They have twice published a totally fictitious Friday date for delivery with no communication with the couriers to confirm with a view to appease me. The couriers have no intention of delivering anytime soon and no date could ever be given.

Despite the continuous correspondence with VERY they are a complete waste of time now and I have 4 pieces of furniture (my large TV is on the floor still waiting for a stand) that were due for delivery many weeks back (after a 2 month wait) with absolutely no indication of any forthcoming delivery.

VERY are blatantly refusing to help in this matter and wash their hands off the whole process.

Hugely disappointed, upset and stressed out over this matter

  • Consort Zena furniture

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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