FAULTY ITEM AND A NIGHTMARE TO GET REFUNDED!!

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Jacksonw327's review of Very www.very.co.uk

“FAULTY ITEM AND A NIGHTMARE TO GET REFUNDED!!”

Written on: 10/07/2014 by Jacksonw327 (1 review written)

If you buy an item that defects later (under warranty) beware as Very will insist you deal with the Manufacturer directly. I have returned the faulty DVD player and have spent in total 3 hours on the phone trying to get to the bottom of why my account has not been credited. Answers from their terrible and useless customer services include; I don't know as it should have been done, technical errors, blah blah and at 10p per minute it's cost me £18.00 in phone calls. I will never shop with Very again! Be warned especially if you plan to buy a large expensive electrical item!!

  • Portable DVD Player

    Goods purchased & cost

  • On time

    Delivery

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  • Quality of website

  • Value For Money

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