Worse customer service

Click here if this is your business
Very www.very.co.uk
★☆☆☆☆
1.3
7.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

jimmylau8080's review of Very www.very.co.uk

“Worse customer service”

★☆☆☆☆

written by jimmylau8080 on 05/11/2013

I was ordering 2 items which costed more than £500.

I recently just brought a house and my move-in date is 28 November. I understand the delivery date for my item is 14/11/2013.

I just like to delay the delivery date. But, none of the customer service able to help me. They just ask me to cancel the order, if I not happy with the order.

First time, I heard customer service ask the customer to cancel the orders. I ordered from Agros, they are flexible with date and they customer service is listen to the buyer.

No wonder the reviews for very.co.uk is very bad in www.reviewcentre.com.

I will never recommend very.co.uk to any friend and will warn them them like purchase item from very.co.uk because their customer services is very bad.

  • 515

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Jonmunday's Response to jimmylau8080's Review

Written on: 06/11/2013

They just seem to be a bunch of incompitant twits. No wonder so much goes wrong with orders if they can't simply change the dispatch date. I only wished I had read some of this stuff before I ordered. Would have saved me so much grief.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0