written by on 20/09/2013
I wanted to know the length of an extending sofa bed as it was not detailed in the description. After a long chat and a very long wait while the call centre person tried to find out. I was told I would need to contact the manufacturer. I asked Very could they find out and call me back but I was told that i would need to set up an account with them. I explained It was just an enquiry and if I decided to buy the sofa I would then set up an account. Eventually I was given the manufacturers name to contact them online, on checking, there was no such Company. Very, you have lost a sale and please improve your description on your sofa beds. I will buy elsewhere.
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