Misleading

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Guest's review of Very www.very.co.uk

“Misleading”

Written on: 16/06/2013

I was brousing on a sat night cheap fully assembled wardrobes for house we are renting in August. I found ths website and was trotting up cotss and delivery options and somehow found I had signed up to a 1000 credit and bought 3 wardrobes
At no point on this site was I warned I was doing such a thing. I e mailed straight away and got an e ,ail back next day saying it was not possible to cancel. I spoke to 2 women today at considerable lengths trying to cancel ( legally surely one can ! ) and was told different info on both occasions. They did say they could no confirm the cancellation but could not tell me why... This was the case. I am a professional woman and feel have been mislead by a website and even worse, the company appear to be ignoring basic consumer rights of cancellation

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Veryrepresentative's Comment

Written on: 17/06/2013

Hi, We are really sorry to hear this. If we can help in any way please email us at Network@veryhq.co.uk and we will be happy to help.

Many thanks
Andy
Very network team

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