Liars

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Guest's review of Very www.very.co.uk

“Liars ”

Written on: 02/06/2013

Ordered the new htc one told it should be here for 31/05/13 i ordred over two weeks ago emailed them several times about delievery and told yes would be here for the date and finally told the other day out of stock and they are still expecting payment for buy know pay later on the date of order and not for date of arrival why sell an item thats not in stock and expect payment for an item thats not arrived its a disgrace that iv had i had to wait over two weeks and told lies about arrival of item when not in stock and is not the first time its happened

  • Htc one £579

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Veryrepresentative's Comment

Written on: 04/06/2013

Hi there,

We do apologise that we have been unable to obtain any more stock.

When you placed the order, we would have been allocated stock by a supplier but for it to now be out of stock then there must have been an issue trying to obtain it.

If an item is out of stock and we're no longer able to fulfil the order then this should be credited to your account and no payment requested for the cancelled item.

If you'd like us to check if this has been credited, please email us at Network@VeryHQ.co.uk.

Many Thanks

Lizzie
Very Network Team x

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Robnerini's Comment

Written on: 15/07/2013

I ordered a phone 2 weeks ago yesterday and it is expected to come today however it has not been dispatched yet. If I have this same problem I will be "very" angry!

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