Customer service don't have a clue

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Guest's review of Very www.very.co.uk

“Customer service don't have a clue”

Written on: 02/06/2013

Indian call centre, no one knows what is going on with your account, and the reps will lie to you saying a manager will call you back but never call back. A joke of an outfit. The product had a fault and after 7 calls and two weeks they can't sort a replacement. Bunch of idiots, worst company I have dealt with, stick with Next.

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Veryrepresentative's Comment

Written on: 02/06/2013

Hi, We are really sorry that you feel this way and that have not has your issue attended to, if you can email your details to us, we will be happy to help with your query.

Many thanks
Andy
Very network team

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