Written on: 09/04/2013
I was delighted to find the Kenwood chef that I had been after at a slightly lower price than elsewhere. I placed my order yesterday and money was taken straight away from my debit card, this wasn't a problem as next day delivery was promised.
The delivery van turned up mid day today with a Vax cleaner addressed to me, totally the wrong product, so the item was returned to the driver and I contacted the company.
They were very apologetic and said they would reorder the correct item for me, but I would have to pay again as I wouldn't be refunded for up to a week! There was no way that they would budge on this and after a long phone call I gave up- I certainly will not be using this company again!
As rated by our community of reviewers
" Great Service " Read More
" 1st order, fantastic " Read More
Written by CarolineChandler
" Nest of tables with dents, scratches and a mess. " Read More
" Pathetic " Read More
" Smooth order and delivery - NO SUPPORT with faulty goods. " Read More