Written on: 09/04/2013
The deals on this site are great, maybe too good to be true. I have ordered a 51" TV from them two weeks ago, and despite numerous calls have not been able to firm up a delivery date. They say it will "be by xx/04/13" but never actually confirm it, and short of taking off the whole month to ensure I am in, I am pretty stuffed for receiving it.
The customer care team are only interested in getting you off the phone, they have an extraordinary keenness to get you off the line without giving you any help, and the people sound bored and rude constantly.
I will never use this company again, whilst the TV was £40 extra in Tesco, at least with them I could either pick a delivery date, or they give you a few days notice.
And VERY, please don't bother adding a response saying "sorry about that please email this address and we will help", you don't mean it and i don't believe you.
As rated by our community of reviewers
" Don't answer queries " Read More
Written by Jefredo
" Good but customer service is terrible " Read More
Written by Dsr83
" Customer service is poor. " Read More
Written by BrianWatkin
" Great company " Read More
" Fantastic service " Read More