Rubbish delivery arrangements

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oscrofki's review of Very www.very.co.uk

“Rubbish delivery arrangements”

Written on: 27/12/2012 by oscrofki (4 reviews written)

They use Yodel as a courier. These are hopeless (read Yodel reviews). I asked for an alternative delivery address after the first failed delivery attempt and they tried 2 more times to the original address. Cancelled the order with Very, but the item is still showing up on my account. Very's excuse is that they cannot credit the account until the couriers return the item to Very. Best of luck there then !!!

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Veryrepresentative's Response to oscrofki's Review

Written on: 04/01/2013

Hi oscrofki,

Depending on how far the addresses are, the depot may not be able to redirect the parcel as the alternative address may be outside of the depot catchment area.

If you would like to email us at Network@VeryHQ.co.uk and we will look into this for you and will check why the item is showing on your account.

Many Thanks

Lizzie
Very Network Team x

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