Trade Services Reviews - www.trade-services.org

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Latest Reviews

★☆☆☆☆

“I have long wished perfume Chance Eau Tendre by Chanel...”

Written on: 05/09/2013 by Meme30 (1 review written)

I have long wished perfume Chance Eau Tendre by Chanel For Women and it was very expensive for me I was looking for a solution how to buy it cheaply, and so I found tradeservices.org and paid them £ 62.72. The order was done 14.2/2013 and since then I have never received anything, they just kept sending me the tracking number which was unfindable further than England. So I contacted the English post office and was told that my product was sent to a service that does not support the Czech… Read Full Review

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★☆☆☆☆

“Early on Monday 19 August 2013 I purchased a Nikon...”

Written on: 25/08/2013 by JacDeVries (2 reviews written)

Early on Monday 19 August 2013 I purchased a Nikon D3200 kit from eGlobal. They said their delivery in the UK is as good as it is in Australia, that there are no hidden charges like VAT or customs charges. It took them 3 days to get this camera out of their store, and then I was required to pay £18.77 import charges into the UK. This morning (25 August)it was still en route between Hong Kong and Gatwick airports. No indication when DHL will be able to bring it to me as tomorrow is a bank… Read Full Review

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★☆☆☆☆

“Better to burn your money at least you'll keep warm!”

Written on: 08/08/2013

Warning - don't purchase through this company. don't even bother looking at their website, because it's all a lie. I'd be surprised if you can still get in contact with them. I tried to contact them by email to track where my product was ( I purchased perfume), I did receive one email back to tell me it had been dispatched. However when it hadn't turned up after several weeks, I tried to email back again and received a bounce back email. I'm really bummed at myself for not checking reviews on… Read Full Review

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★☆☆☆☆

“Don't send any money to these people, they will rip...”

Written on: 09/05/2013

Don't send any money to these people, they will rip you off. I ordered Hugo Boss aftershave, it seemed a reasonably good price. They tried lots of dodges and tricks to avoid shipping the goods until well after the payment was cleared. After much pressure the goods arrived, clearly counterfeit, wrong packaging, terrible smell etc. I put the transaction into dispute with the card provider and followed a process which ended in a full refund and a request from Trade Services to destroy the… Read Full Review

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Sharonel's Comment

Written on: 23/05/2013

yes i have also paid these people for some Benefit products and nothing has arrived 1 month later. I am not happy.

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Itsnothugoboss's Comment

Written on: 23/05/2013

If you follow this link to HUKD, you will find hundreds of postings about them, following the thread you will see how many people got refunded.
We pursued the cases with the relevant authorities and the website was taken down.But credit cards and banks know them now and will refund you.

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Bobby05's Comment

Written on: 25/06/2013

that's good that this is now out in the open, however they have now disappeared with my hard earned money and I have no goods either

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Bobby05's Comment

Written on: 25/06/2013

Wish I had read this before I got ripped off, they have disappeared. I must have been one of the last ones to order before they closed down.

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★☆☆☆☆

“Don't do it!”

Written on: 02/05/2013 by woorabindi (1 review written)

Making an on line purchase via Trade services was without a doubt the worse experience of on-line purchasing I have ever encountered. The perfume I ordered and paid for simply never arrived. After tracking it I learnt that it never left England [for Australia] and after countless emails back to trade services [Aria Davies...who was so incredibly disinterested & unhelpful]; also to Australia post and to Royal Mail I finally conceded defeat and had to just count my losses...money & time down the… Read Full Review

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Timbo50's Response to woorabindi's Review

Written on: 09/05/2013

Hi. Firstly this company is based in Bulgaria and as everyone knows, they are as bent as anything out there! Secondly you need to contact the Trading Standards Office and report this company. Also contact Watchdog too. Thirdlt contact your credit card company and report this and they should investigate on your behalf and hopefully refund your money. I feel your pain as I am doing all this after being taken for a ride to the tune of £72.15.
Good luck!

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Woorabindi's reply to Timbo50's Comment

Written on: 13/05/2013

Hi Timbo50 and thank you for your comment. Interesting that the company uses Royal Mail for their postage/tracking as this certainly threw me off the scent. I can't find a relevant site for watchdog as per your suggestion via google however will follow through with a trading standards complaint. I have spoken with my bank who will now lodge a dispute enquiry with trade services. I suspect if they went out of business they would just change their business name and start again....hopefully our and others comments will stop people from giving them business. Good luck with your refund!

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Bobby05's reply to Timbo50's Comment

Written on: 25/06/2013

Thanks for the info, I am furious. I work so hard and the perfume was going to be a treat. Disgusting, how these people sleep at night is beyond my comprehension.

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Bobby05's Response to woorabindi's Review

Written on: 26/06/2013

You would have paid extra for insured post, as I did and the goods did not arrive anyway. To top it iff, they have closed down their website.wish I had read your comments before I made the purchase.

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Stelvana's Response to woorabindi's Review

Written on: 16/05/2013

i ordered and paid eur80 for 2 perfumes and were insured but they never arrived... i keep sending emails and they tell me they will contact royal mail... now i sent an email again and the address was removed.... shame on such people taking money

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Woorabindi's reply to Stelvana's Comment

Written on: 17/05/2013

Hello, The trade services business certainly have their responses all set don't they. Funny as they told me it was because I hadn't taken insurance that they couldn't help me...for you, they just cut you off just the same. Such class...they are beyond belief. I just hope that our comments stop others from making the same mistake. On a brighter note after reading Timbo50's comment to me I did contact my bank and after only 5 days have a response from them that they have contacted the company and that I have been fully refunded. [Huge thanks Timbo50!!!!] It is not yet showing on my bank statement but I am hopeful and very grateful for the banks assistance. I hope that this is the end of a bad experience for me. Likewise...I hope your banks can do the same for you Stelvana and for you Timbo50.... don't give up.

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★☆☆☆☆

“One month later...still waiting!”

Written on: 22/04/2013

I ordered some perfume over a month ago. I thought that I was getting a great deal, as it was cheaper than I could find anywhere else. However, I am still waiting. I have since looked at reviews of other people who have ordered perfume from Trade Services...they also said that they had to wait a lot longer than 18 business days to recieve their order and that when it arrived it was a fake. I will not be ordering from Trade Services again!!… Read Full Review

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Nareshkm's Comment

Written on: 28/04/2013

junk don't buy anything from Trade Services

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Princce27's Comment

Written on: 17/05/2013

I have had the same experience, I ordered Coco Chanel on 18 April and it still hasn't arrived. I've had an email to say it takes 18 days to ship and have emailed them again this morning. I've just had a failure notice and when I tried to phone them, the number is now unobtainable. They need reporting to Watchdog or something.

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Mobrand's Comment

Written on: 02/05/2013

this is a fake company... try have your order cancelled asap! I received goods - which are FAKE - without doing my research... BIG mistake!

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Caaaan's Comment

Written on: 02/05/2013

I've tried but they said that the item had already been dispatched :(

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Mobrand's Comment

Written on: 03/05/2013

Aww shame :( Unless you return the goods and say you are dissatisfied; eg timescale, it took too long? but dont open the cellophane over fragrance boxes if ur returning. U could try that n see how it goes,, however the risk is you will end up also paying the cost of return and then they do not refund you for the goods nor the postage... dilemma! I just kept mine coz I cdnt be bothered with the hassle, Iv came across dodgy websites before. Only other thing is if uv paid by credit card? contact ur credit card company and ask their advice... if u can be bothered, it's all hassle, that's how these companies get ppls money, sucks :(.. Best of luck!

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★☆☆☆☆

“Terrible experience!”

Written on: 18/04/2013 by cris0705 (1 review written)

I've ordered two perfumes and had no order confirmation to start with.Tried to cancel my order after 35 days of waiting but been told that could not cancel as item in transit!Over two months on, no parcel show.Contacted my bank (Halifax)as I've paid from Visa Debit (unfortunately!!)and asked for chargeback.They've put my money into my account straight away but started their investigation.Two days after the bank stepped in, surprise surprise, the white unsealed parcel arrived with just one… Read Full Review

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★☆☆☆☆

“I have had a nightmare with this company which is long...”

Written on: 18/04/2013

I have had a nightmare with this company which is long winded. The long and short is the perfume they eventually sent is a totally cheap FAKE which I have had verified. They have tried to scare me off writing this but it is the truth. DON'T spend a pound with them and please help by reporting them if you have experienced a problem… Read Full Review

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Madis's Comment

Written on: 19/06/2013

I also have reported them for sending 2 bottles of Chanel.

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Bobby05's Comment

Written on: 25/06/2013

Hi there - I have been ripped off too - by the sum of $237.00....never got the product and they have shut down as well.. they are likely to reappear once the money has run out and under a different name

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★☆☆☆☆

“Disgusting dont order”

Written on: 22/03/2013 by MissyDizzy (1 review written)

I ordered perfume on the 2nd March thinking great price! So trusting the site ordered well one thing i have learnt don't trust anything. Checked my bank statement and they had taken more money then what was on the invoice complained to get poor customer service can hardly speak English to say its to do with euro currency rate! What load of rubbish nothing is stated in there invoice about this its robbery! Then I paid extra for express service EXPRESS don't think so 3 weeks later get the the… Read Full Review

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★☆☆☆☆

“I ordered Channel perfume . This did not Arrive. I was...”

Written on: 11/03/2013

I ordered Channel perfume . This did not Arrive. I was told 18 days for shipping. The perfume did arrive however they did not seem genuine. Very good copies even when you google fake perfume and compare boxes and bottle it still could pass the test. The colour is more brown in tone and when sprayed lasts not long. Each time I phoned a London tel no to complain they would tell me they could not hear me and I would have to call later.Please don't fall for this website which looks good as you… Read Full Review

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Timbo50's Comment

Written on: 09/05/2013

I feel your pain.
Now what you should do is to contact your credit card company and they can initiate recovery of the money you paid to Trade Services.
Secondly contact the Office of Fair Trading, the Trading Standards Office both here and in Bulgaria (which is where this company operates from) and also contact Watchdog.
Trust me it will make you feel a little better. Hopefully you will get your money back. Regards!

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★☆☆☆☆

“Perfume mis selling”

Written on: 15/02/2013

I ordered on web thinking it was a good price,only to find that I was charged more than quoted due to Euros. I was not made aware of a foreign currency deal and when asked was told all covered in Terms and conditions -by [name removed] of the customer service..... I even got a receipt to say what the figure was and on the bank statement it is not with the foreign currency charges as well! Not a very good customer service at all! waiting for the perfume to arrive and hope to return if other… Read Full Review

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★☆☆☆☆

“Trade services - Avoid”

Written on: 15/02/2013

I ordered perfume from this company over 2 months ago & have still not received it. Emails I have sent requesting information about the order are answered with a brush off, no specific questions are answered. They are saying it was sent & because I only paid for economy delivery there is no tracking & they have met their terms & conditions. They are completely unhelpful & not prepared to do anything about the problem. Do not use Trade Services under any circumstances. At the time I placed my… Read Full Review

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★☆☆☆☆

“PERFUME”

Written on: 04/02/2013 by DEB17 (1 review written)

this company is TERRIBLE. they have the worst customer services EVER. they took too lots of payments for one ORDER, made me incure bank CHARGES. finally refunded after several email but never refunded bank charges and they 2 lots of perfume i order are yet to be DELIVERED. i have been in contact and they were unable to offer HELP. one of there advisor said i talk too MUCH, i tried to explain i have been charged £16 for being over drawn because they took out too lots of payment and i only made… Read Full Review

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Ragsy877's Response to DEB17's Review

Written on: 09/02/2013

This company sells bad products. NEVER buy from them. YOU HAVE BEEN WARNED

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Adetutubanwo's Response to DEB17's Review

Written on: 22/05/2013

trade services worst company ever, please dont use them, i order a goods since two months ago, still waiting and when i email them, the email bounced back, i shall be contacting my bank to see if they can track them down and get my money back

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Corinnekeatings's Response to DEB17's Review

Written on: 05/03/2013

I totally agree. This company should not be allowed to annoy people.

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★★★★★

“Super site!”

Written on: 03/02/2013 by SteveM5 (1 review written)

Super site! ordering from the US was less expensive than buying the perfume directly in my town in UK. What's more, the perfume I wanted (citizen queeen by Juliet has a gun) was no more available in London, the only city where it was available so far(in the UK). Of course I've already recommended the site to a friend of mine… Read Full Review

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Itsnothugoboss's Response to SteveM5's Review

Written on: 09/05/2013

On other sites such as this my colleagues and myself have seen phony postings like this, obviously via Trade Services them selves.
don't be fooled

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★☆☆☆☆

“Do NOT Buy !!”

Written on: 02/02/2013

The price for Hermes Aftershave looked like value for money compared to other retailers, slightly cheaper but not fake prices that's for sure! Said it would take 5 days, it took over a month! I was actually surprised it turned up, but when it did, it was not what i expected! A case of "if it looks too good to be true, it probably is" and it was! I now know they are based in Bulgaria - try reading their T&C's you will note that they are not responsible for anything! DO NOT BUY FROM THIS… Read Full Review

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★★★★★

“The services are awesome”

Written on: 24/01/2013 by jacobdaniel123 (1 review written)

Perfumes delivered before expected time, great value. Will definately be using Trade Services for my next perfume purchases… Read Full Review

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Terrytted's Response to jacobdaniel123's Review

Written on: 23/04/2013

Based on previous reviews I have read this I appears to have been written by a lunatic or a complete liar.NOBODY SHOULD BE PURCHASING ANYTHING FROM TRADE SERVICES AS THEY ARE COMPLETE CONfidence tricksters

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Itsnothugoboss's Response to jacobdaniel123's Review

Written on: 09/05/2013

Another phony posting from Trade Services

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★★★★★

“Great Site. Definitely Recommended!”

Written on: 23/01/2013 by StarWhales (1 review written)

Have just received my first order from Trade Services and must say I am extremely happy and satisfied with my purchase. The order arrived in good order and within the time specified. I thought this was fantastic as I was ordering from a place that doesn't have too many of the stuff I had ordered. Will definitely use the service again. Many thanks!… Read Full Review

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Itsnothugoboss's Response to StarWhales's Review

Written on: 09/05/2013

Trade Services post these to get the average headline rating up. Don't be fooled

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★★★★★

“Love this site!”

Written on: 23/01/2013 by xclairex88 (1 review written)

I use Trade Services all the time now, they always have the best prices for the perfume I love! Georgeous jewellery too, lovely styles good quality. Everything arrives really fast as well! Would definitely reccomend :)… Read Full Review

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Itsnothugoboss's Response to xclairex88's Review

Written on: 09/05/2013

Another phony posting from Trade Services themselves. Counterfeiters.

everyone else gives 1 star, these guys always give themselves 5 stars haha

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★☆☆☆☆

“DON'T BOTHER!”

Written on: 15/01/2013

I like many others I'm sure, stumbled across this company and thought wow what great perfume prices. Without much thought I was quick to order and part with my money. 28 days later I finally received my order only to find out it was not at all the perfume or size ml I ordered. Contacted Trade Services only to be told by an extremely rude person they do not make mistakes and I am wrong. After emailing back and forth I did what I should have done in the first place and googled this… Read Full Review

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★★★★★

“I bought a cologne that I couldnt find anywhere!”

Written on: 12/01/2013 by stephanie.davies (1 review written)

My boyfriend will be thrilled come christmas, and it was such a reasonable price, so reasonable and hard to find that i actually ordered a second bottle on a seperate order for a friends boyfriend for christmas! Thanks so much! :)… Read Full Review

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Itsnothugoboss's Response to stephanie.davies's Review

Written on: 09/05/2013

Phony posting from Trade Services I think

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