The One Big Dot Reviews - www.onebigdot.com

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★★★★☆
4.2 / 5
From 4 reviews
80% of users recommend this
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  • Customer Service

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  • Value For Money

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★★★★★

“fantastic”

Written on: 02/10/2013 by alex1964 (1 review written)

I bought my item prior to reading some negative remarks about the onebigdot and must confess to thinking I had made a mistake. I ordered from the states and within a week of payment I received my purchase. tracked from usa to uk London with DHL tracking. once it reached London I got a new tracking number and before I had this the parcel was at my doorstep. absolutely incredible delivery time, a great communications team (e mail)and a perfect working product £30 cheaper than here in the UK… Read Full Review

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★★★★★

“great communication and service”

Written on: 22/09/2013 by 1247 (1 review written)

I used onebigdot to source an item that was proving very elusive here in the UK. The US manufacturer was very poor, not delivering according to their own predicted dates. Onebigdot kept me fully informed throughout and offered a substitution which was delivered in a good timescale. The idea of global distribution for smaller items is great - keep it going! Emails were always answered promptly… Read Full Review

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★★★★★

“Fantastic service.”

Written on: 11/09/2013

Great value products backed up by great communication from the customer service team, highly recommended by UK customer - will definitely use again, many thanks… Read Full Review

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★★★★★

“Good Customer Service The One Big Dot Company”

Written on: 29/06/2013 by bryn2 (1 review written)

The One Big Dot are a company who specialise in importing goods from USA at your request, paying the duty and postage and delivering it to your door. They make their profits because goods in the US tend to be much cheaper and despite import duty/postage etc its still less expensive than buying the same item in the UK. I bought a Stoney Point Tripod (much cheaper than over here) and it was delivered quickly but unfortunately it had a problem. Not an issue I posted it back to The One Big Dot who… Read Full Review

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