Terrible service - totally ignore customers rights

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1.5 / 5
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Colb28's review of TJ Hughes www.tjhughes.co.uk

“Terrible service - totally ignore customers rights”

Written on: 16/05/2014 by Colb28 (1 review written)

Bought a solar owl from there Coventry store which packed up after 2 days. Took it back but lost receipt however kept the box with their stickers on so no doubt I bought it from there. Customer services was rude and refused to exchange it without a receipt. Totally ignores consumer law. Am taking it back with credit card receipt to do battle again then trading standards if no joy. DO NOT SHOP WITH THIS COMPANY ON LINE OR IN STORE - TOTALLY UNINTERESTED IN THEIR CUSTOMERS. Would have given no stars if I could

  • Solar Owl

    Goods purchased & cost

  • Customer Service

  • Value For Money

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