Written on: 19/02/2013 by Frustrated-customer (1 review written)
Bought a pair of jeans but when back at home I realised I'd picked up the wrong size. Took them back with the receipt two days later expecting an exchange. Was told that the 'new' jeans I was returning were worn? Company policy was that they 'didn't exchange second hand clothes'! I'd bought them two days before and had never worn them! Really bad experience with unhelpful manager who could only suggest contacting customer services at head office. Won't hold my breath. Will never use this store again.
As rated by real users
" Great Experience " Read More
Written by JennyD.
" First and last order with this company " Read More
" Rubbish website " Read More
" What customer 'service'!? " Read More
" Absolutely Appauling " Read More
Written by andAscot1