Frustrating Experience

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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Opentip.com www.opentip.com

★★☆☆☆

“Frustrating Experience”

Written on: 03/10/2013

I placed an order and received an email the next day staying they didn't have the color I ordered. If they don't have the color then it should not be an ordering option. They asked if I would like to select other colors.

The problem is that there is no association between the color name and the picture. If you click on a picture it doesn't tell you the color, and if you select a color the site doesn't show you the color you have selected. So I guessed and I am not happy with my guesses.

I am thinking about returning the order but that is a serious pain in the rear. So my take away is "don't order unknown colors on the internet".

  • 4 visors for $25

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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