Good effort but could do better

Nigel O'Hara -  www.nigelohara.com
★★★★☆
3.9
73.0% of users recommend this
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MikePrice58's review of Nigel O'Hara - www.nigelohara.com

“Good effort but could do better”

★★★☆☆

written by MikePrice58 on 26/05/2013

Ordered a Bering watch, which came with a free 'gift' of some diamond earrings, plus a free 'sizing service' on the bracelet. Carefully measured my wrist circumference (18 cm) and paid for first class delivery. The good news? Turned up next day which, considering I didn't order until 14:30, was impressive. The bad news? The bracelet had one link taken out, leaving it at 24cm, so way too big. Cost me another £12.50 to have it properly sized at local Jewller. Also, no 'free gift', just a note saying 'out of stock, to follow'. But have not heard anything else. Was a bit miffed about the resizing and let them know, they have sent a £5.00 voucher but this is a bit pointless, as I don't need another watch and don't otherwise need any jewellery. So quick service but lack of detail / concentration lets them down

  • Bering Ceramic watch, £229.00

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

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