MahaHome Reviews - www.mahahome.com

★★★☆☆
3.0 / 5
49% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Very Unprofessional”

Written on: 19/09/2014 by WaylonDriscoll333 (1 review written)

This is one store I would not use again; I know we all have problems, but this lot are a bit of a shower and really unprofessional. I ordered 10 Glade Zen candles on line. It said that there were in excess of 10 candles in stock. This was a Saturday. When I ordered I asked for a store collection. However, whilst the site allowed you to say "collect from store" so you don't have to pay postage, it doesn't let you choose which store you want to collect from. So, when I checked out, it was… Read Full Review

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★☆☆☆☆

“Avoid like the plague”

Written on: 21/07/2014 by terranovavoyager (1 review written)

My order is now well overdue. I have emailed Maha 3 times so far becoming more and more angry on each occasion and still have received not a single response from anyone. I have now spent the day trying to phone them to a constantly engaged 0800 number...... Beware, they will take your money and run, the worst company I have ever dealt with. … Read Full Review

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★☆☆☆☆

“Paid for Express Delivery, and arrived seven days later.”

Written on: 11/07/2014 by Sackemall (1 review written)

I selected the goods and paid online, including the delivery charge for "Express Delivery (1-2 working days)" costing me £9.99. When the goods had not arrived by the second day I telephoned Maha home. Not a very professional response when the member of staff answered the phone, just 'Hello'. I gave him the order number, and date I ordered it, and he eventually came back to me and said it had not been dispatched. I told him that I had wanted delivery by the morning of that day, the day I was… Read Full Review

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★★★★★

“Not much to say except ordered via amazon, product was...”

Written on: 04/06/2014 by hhBerry2 (1 review written)

Not much to say except ordered via amazon, product was good value and delivery before eta… Read Full Review

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★★★★★

“Speedy delivery & excellent value!”

Written on: 04/06/2014

We decided to get a carpet for our Coleman Mackenzie Cabin 4 tent, after looking around on the internet we found Mahahome had one in stock at a very competitive price. We ordered one and it arrived very speedily within 2 days. We are very pleased with it having tried it camping this weekend, it made quite a difference to the tent comfort. In fact I don't know why we waited so long to get one!… Read Full Review

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★☆☆☆☆

“missing order”

Written on: 02/06/2014 by ValerieThompson (1 review written)

I am still awaiting delivery of my order which was placed and paid for some 23 days ago… Read Full Review

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★★★★★

“Excellent”

Written on: 02/06/2014

excellent website to use and the customer service is wonderful. Products are of good quality and exactly as stated… Read Full Review

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★★★★★

“As described on the box”

Written on: 02/06/2014 by ujBauer199 (1 review written)

Neat and compact, works well… Read Full Review

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★★★★★

“Arrived on time and cheaper than any other site”

Written on: 02/06/2014 by Lailal100 (1 review written)

Excellent value and a perfect gift for a new baby,. I wanted something long lasting and this was the perfect gift… Read Full Review

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★★★★★

“out amazoned Amazon!”

Written on: 31/05/2014 by Markl366 (1 review written)

Bought some bonwe China plate years ago from one of the BIG high street stores. Over time broke a few so wanted replacements. Big store didn't stock them, tried Amazon price was bit expensive so tried Mahahome ! BRILLIANT saved £3 PER PLATE !!! Well done Mahahome, keep it up A… Read Full Review

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★★★★★

“Excellent!!!”

Written on: 31/05/2014 by 416Schofield (1 review written)

Lovely item, speedy delivery and a good price! Thank you… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 24/05/2014

Awful company to deal with. Ordered a BBQ set that they said they had in stock only to find out 7 days later that they didn't when nothing arrived. No contact from the company to tell me that they couldn't fulfil my order… Read Full Review

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★★☆☆☆

“Poor have to chase for owed refund!”

Written on: 17/02/2014

Bad on-line customer service – no response to three emails. Items shown in stock on-line - but didn't actually have - still charge you for them. Had to enquire about order after two weeks of nothing, only then were some of the items sent - did not dispatch within 6 days as advertised on website.(Were sent by next day delivery after enquiry. I can give 10 stars to the delivery company DPD, fantastic parcel tracking) Am having to CHASE them for refund for an item that wasn't sent: even the… Read Full Review

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★☆☆☆☆

“Worst company I've ever dealt with”

Written on: 12/02/2014 by Steve_Twyning (1 review written)

I ordered a designer porcelain plate as a gift at Christmas from Maha. Firstly, it didn't even get dispatched until I enquired about it two weeks later, even though I received an email saying I had (The package conveniently arrived a day later with the date marked as the day I sent the email, but I received no contact for an apology) Secondly, the plate itself was chipped in a variety of places when it arrived, and on top of that, someone thought it would be a great idea to put multiple… Read Full Review

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★☆☆☆☆

“Incompetent, useless”

Written on: 07/01/2014

I bought a couple of Bodum products via their Groupon deal. One was faulty and they told me it wasn't their problem and that I should contact the manufacturer. Of course, the manufacturer told me that I should deal with the company from whom I bought the product. I've now called around 10 times and emailed about 25 times. They acknowledged the first couple and that was it. They are only interested in selling sub-standard products and have no interest in you once you've handed over your money to… Read Full Review

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★☆☆☆☆

“Avoid! Atrocious customer service & dishonest!”

Written on: 26/11/2013 by londonderry (2 reviews written)

Avoid! After receiving a confirmation that my order was in stock, I waited a week and a half for it to arrive. When nothing materialized, I emailed customer service. After not receiving any reply to my email for three further days, I telephoned Maha Home this afternoon to learn that my order was not processed as they were out of stock! So after waiting two weeks, I have to reorder with another company, and await delivery anew. Maha Home seriously needs to work on its customer service as it is… Read Full Review

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★☆☆☆☆

“Rubbish customer service”

Written on: 29/10/2013

I have contacted mahahome 4 times now as I would like to return some of the goods I purchased from them. I am still waiting for a reply, some of the goods I ordered although advertised as in stock were not and they did not arrive. I had to find alternative products at very short notice due to the wrong items being sent to me and I have had no contact at all from mahahome. I would not recommend this company or it's products to anybody… Read Full Review

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★☆☆☆☆

“Waste of time/money and effort”

Written on: 16/08/2013 by Fedupcustomer123 (1 review written)

Got a deal from groupon for an 8.5 litre brita water tank. Ordered through mahahome and waited....and waited! 6 weeks later I contacted mahahome and asked where my item was. A very unenthusiastic man half heartedly said"erm....the courier couldn't find your address" We live on a close and no other company have ever had a problem finding our house. I was told "we will send another one out today" 4 weeks on still NOTHING!! Have contacted groupon for a refund and have also explained that mahahome… Read Full Review

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★☆☆☆☆

“Shameful service”

Written on: 06/07/2013

Ordered some butterfly solar lights via Groupon because my 5 year old wanted them. Didn't hear anything for weeks, then contacted them to be told it was on its way. Another 3 weeks pass and I get an email from Groupon to say it won't be coming. Clearly from all the other reviews this is a serious problem with this supplier. Don't ever buy anything from Mahahome, and Groupon really should refuse to deal with them any longer… Read Full Review

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★☆☆☆☆

“Terrible online services”

Written on: 15/05/2013

Bought a Knife block set from a Groupon deal on 22/03/13, free delivery. It was middle of April before I decided to email them and ask 'Where is my item?'. Far enough they emailed promptly back and stated that they do not deliver to Northern Ireland, which I swiftly pointed out that they should have stated this on the Groupon deal besides, Northern Ireland is still part of the United Kingdom, don't see why its such a big deal. Promised me that they will get another courier and send it next… Read Full Review

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