Incompetant

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Guest's review of Littlewoods www.littlewoods-online.com

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“Incompetant”

Written on: 21/02/2013

I ordered buy now pay later, Dec 2012 statement said interest of £132.00 interest had been charged to my account, but could still avoid if I paid £170.00 by the 14th Dec, so paid £170.00 on 10th Dec, it is now nearly March and am being sent threat letters for the £132.00 plus charges.
I have phoned and they agree I paid on time but still getting letters and charges.

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Littlewoodsrep's Comment

Written on: 26/02/2013

Hi,

We're very sorry to hear that you are receiving these letters. From the sounds of it your payment was not correctly allocated to the Buy Now Pay Later items that were due to be charged to your account. We can speak to our Payments Team for this to be corrected if you would like to email us at Help@Littlewoods.co.uk.

Many Thanks

Dave
Littlewoods Help Team

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