Worst company ever!!!

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★☆☆☆☆
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  • Customer Service

  • Quality of website

  • Value For Money

Sambo36's review of Littlewoods www.littlewoods-online.com

★☆☆☆☆

“Worst company ever!!!”

Written on: 05/12/2012 by Sambo36 (1 review written)

Have had a very account for a few years so when i needed a new computer decided to open a littlewoods account! BIG MISTAKE! First of all they wanted an up front payment of £44.00 i thought ok i'm new to them so sent it. The computer (£569) was sent out to me. After i unpacked it i realised it was the wrong item, worth £300! Littlewoods didnt even stock it! They would not send me another one until they recieved the item back, was told it could take 14days for the money to be refunded and i'd then have to re order. Had to phone them to get my own money back which then took a further 10days. Tried to order other things and now after 3 days still says processing. I will be phoning to cancel the account. Why give someone a credit limit to then put stops on purchases? Waste of time, money & effort! DO NOT BUY FROM HERE!

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Littlewoodsrep's Response to Sambo36's Review

Written on: 10/12/2012

Hi Sambo36,

We're very sorry that you experienced these problems with your order. We do have these security measures in place, such as requesting initial payments for high value orders, to minimise fraudulent activity on accounts.

If we can help with any queries that you have then please email Help@littlewoods.co.uk.

Many Thanks

Dave
Littlewoods Help Team

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