Rubbish customer service

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Dozzer48's review of Isme - www.isme.com

★☆☆☆☆

“Rubbish customer service”

Written on: 12/10/2013 by Dozzer48 (1 review written)

We ordered a laptop from isme and went for the interest free just because it spread the cost. We were accepted and had confirmation that the account was setup and order processed and we printed the receipt. The laptop was for my son's birthday after 2 days it did not arrive, we checked and the order had been cancel on credit grounds no email or contact or anything. We rang them and they said our telephone number was wrong so they cancelled our order and credit. We got them too checked over the phone and we checked online and it was correct, apparently they cannot dial numbers correctly. Don't both to email their complaint department as they will not read it and send you a standard letter. Very poor customer service, pay cheap prices get cheap service.

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