Written on: 30/06/2013
Recieved a £30 gift voucher for isme.com through the post and ordered £70 worth on their website, however, when I got to the checkout I was not given the option to redeem this voucher an was not given the £30 off. I decided to cancel the order,I could not find this through the website so I called them up asking to cancel to which they put me through to a different number, this ended up being on holiday brochures. I called them again and got through and finally managed to cancel the order by cancelling my account. I was very disappointed that I couldn't use the voucher and found this misleading, and wasted 15 minutes on the phone with them to finally cancel the order. Not recommended.
As rated by real users
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