written by KendalHubbard1981 on 09/05/2015
Mis-sold a product so wanted a refund,
Customer services is disgraceful, took days to get reply if at all.
Returned goods as requested.
Have never received a refund to date from them.
Lost my postage costs.
After weeks of stress all I can say is there are plenty of other sites that offer good customer services that's if you should need to even contact them.
I never received my refund even though they confirmed receipt of the returned item.
All I can say is Thank goodness for Paypal !
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