Written on: 30/07/2014 by Ellipse (1 review written)
Tried to send a faulty, sub standard £177 watch back. After 2 months of toing and froing of they can't find the order, even though I have a copy of their official order, tthey then say there system cant look at orders pre jan 2014. Then say they have are recently new owners and I have to go back to some company called markomedia who no longer are involved . Trading standards now have full details.. Unbelievable that a company is prepared to lose its customers through trying to wriggle out of its legal responsibilities, let alone any moral values, and zero interest in resolution of a genuine return of substandard product simply because of alleged new owners stilland trading with the same name.
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