Superb Service

Click here if this is your business
★★★☆☆
3.4 / 5
60% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

CumbrianJill's review of House of Fraser www.houseoffraser.co.uk

★★★★★

“Superb Service”

Written on: 21/08/2012 by CumbrianJill (1 review written)

I would like to praise the excellent service I received from your Carlisle and Guildford stores on 17 August. I went into the Carlisle store hoping to find some Linea Sunshine hand towels to match the bath towels and mat I'd bought online (I used your delivery to store service which worked very well). As they didn't, the saleslady phoned other stores and found me the towels I wanted in Guildford. I was able to buy these and arrange for them to be posted to my home address. They arrived this morning.

I think the staff concerned really went that extra mile in order to help me. And the towels are excellent. The quality is very good and they don't shed lots of fluff.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review