Written on: 21/08/2012 by CumbrianJill (1 review written)
I would like to praise the excellent service I received from your Carlisle and Guildford stores on 17 August. I went into the Carlisle store hoping to find some Linea Sunshine hand towels to match the bath towels and mat I'd bought online (I used your delivery to store service which worked very well). As they didn't, the saleslady phoned other stores and found me the towels I wanted in Guildford. I was able to buy these and arrange for them to be posted to my home address. They arrived this morning.
I think the staff concerned really went that extra mile in order to help me. And the towels are excellent. The quality is very good and they don't shed lots of fluff.
As rated by our community of reviewers
" Customer service is appalling from staff they need to listen to the... " Read More
" Excellent service " Read More
" Worst 'Customer Service' ever received! " Read More
Written by 3llena
" They took all my money from my account! " Read More
" Worst shop ever bought from " Read More