Written on: 19/06/2012
I wished to purchase a dress and jacket at full price from the Windsmoor Department. I was told that my Recognition voucher for £40.00 could not be used. As I wanted the items I bought them. On returning home I telephoned 'Beatties' to ask why the voucher could not be used against a full price purchase. The person who took the call was excellent and got approval for the voucher to be used. It did cost me more petrol and car-parking fees to return to the store to have the adjustment made.
What is the point of having a Recognition Card if the vouchers cannot be used? I also had to wait whilst another member of staff came to verify the transaction and also the till wasn't working so another wait ensued.
As rated by our community of reviewers
" Price wins the day " Read More
" Awful retailer, don't waste your time and money " Read More
Written by LTrunnor
" Absolutely fabulous! " Read More
Written by KavinKuras
" What to spend my Super Point on? " Read More
Written by RobinMichaelEdwin
" Customer service bad. " Read More