Excellent website (used on a mobile) & delivery on time

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★★★☆☆
3.4 / 5
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of House of Fraser www.houseoffraser.co.uk

★★★★★

“Excellent website (used on a mobile) and delivery on time”

Written on: 16/10/2011

I ordered a new pair of trousers from the House of Fraser mobile website. It was in response to receiving an email from them titled 'new arrivals'.

The site was extremely easy to navigate and it gave me all the detail I needed to buy the trousers. I am slightly short for my waist (or to put it another way, I have a beer belly!) so normally i have to get bigger trousers and take them up. However, I could choose the length and waist specifically which made it a really easy decision.

I ordered standard delivery (3-5 days) and the trousers were with me after four days. I had an email to tell me the day that they were on their way.

The trousers fitted perfectly and it couldn't have been an easier experience. Would happily recommend.

  • Tommy Hilfiger Aged Twill Chino

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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