Home Shopping Selections Reviews - www.hss.uk.net

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Latest Reviews

★☆☆☆☆

“Avoid at all costs”

Written on: 29/09/2016 by arHoward70 (1 review written)

If I could give 0 stars I would. Buyer beware. This is a Company that takes your money. Does not send goods, then simply ignores emails or phone calls. If you have experienced this. Contact your bank or card provider and ask to charge back the sum that you are owed. They are basically criminals and I am amazed in this day that Companies such as this are not prosecuted… Read Full Review

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★☆☆☆☆

“beware”

Written on: 29/08/2016 by Jasminel66 (1 review written)

Great caution should be taken when ordering from this Company. Two items of a product were ordered, only one was supplied. A telephone call failed to get anywhere. A further telephone call was made and a promise to call back was ignored. An email was also ignored. Satisfaction only resulted after telephoning an agent for this Company also acting for other companies but listed in the Home Selections catalogue under 'Customer Services.' Caveat emptor… Read Full Review

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★☆☆☆☆

“Ran out of Time”

Written on: 20/08/2016 by Lorena1984 (1 review written)

This company is very eager to take your money but customer service you can forget I ordered a watch which has not arrived As other people have mentioned the customer service is not up too much My e Mails were ignored as well I have finally got a response stating that they dispatched the item and they can only asume It has been lost in the post I have now asked for a refund Decided to go somewhere else for my watch Be warned with this company… Read Full Review

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★☆☆☆☆

“i am really dissapointed ”

Written on: 06/08/2016 by Anthonya377 (1 review written)

My ordered was delivered last saturday , I have been on the telephone for 25 mins. tot try and get a number for sending it back because it not what I ordered. the telephone message was for 5 people in front of you, it was still after 25 mins. 5 people in front of you… Read Full Review

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★☆☆☆☆

“DONT shop here”

Written on: 20/07/2016 by Kelly153 (1 review written)

Put an order in on the 8th July 2016 never heard any thing back phones are switched off not answering emails, they took my money out my bank on the 11th July lucky it was only 19.99 but thats not the point. This is just a bad firm taken your money DO NOT SHOP HERE… Read Full Review

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★☆☆☆☆

“They took my money and became uncontactable ”

Written on: 17/06/2016 by Chandlert288 (1 review written)

I placed order got confirmation then no order delivered constantly e mailed them then they became uncontactable phones were off and no response… Read Full Review

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★☆☆☆☆

“Appalling Trader - Complain to Trading Standards”

Written on: 25/05/2016 by Rattler42 (1 review written)

Ordered and paid for a simple animal furniture protector for a sofa in March 2016. The online order tracking application didn't work. After a month, I sent a message to HSS from my order page requesting an update. I received a reply from the trader indicating that the item had been re-ordered and would be in their warehouse by 29th April. I'm still waiting and have no optimism that the order will be fulfilled. I have now requested either confirmation that the item has been despatched or a full… Read Full Review

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★☆☆☆☆

“Where not to buy”

Written on: 22/03/2016 by Ronan2833 (1 review written)

I ordered a set of wireless headphones on Feb 22nd and enclosed a cheque to the value of £22 98. The cheque was cashed on 29th Feb but I still await my headphone set. Telephone enquiries are a waste of time as the given ohine number is temporarily out of order. It has now been temporarily out of order for several weeks. E Mail enquiries are completely ignored and my intention now is to see what the Trading Standards Office are able to do about it. I would not touch this company again, even… Read Full Review

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★☆☆☆☆

“Worst online trading company”

Written on: 18/03/2016 by Harrington460 (1 review written)

I ordered a defrost tray, returned it for refund, received an email to inform me the item had been received but refund never materialised despite repeated emails and phone calls (which were never answered and always met with the same recorded message no matter what time of day it was rung). Had to take the matter up with my credit card company in the end, who dealt with the matter. This company should not be trusted and should not be allowed to trade… Read Full Review

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★☆☆☆☆

“Beware Credit after order”

Written on: 13/01/2016 by LaurelAbernathy (1 review written)

Same service as everyone else ordered a tablet which apparently was in stock when ordered but did not arrive. Better than other customers received a refund after one phone call and one email. Unfortunately now my husbands credit card has been hit for several fraudulent transactions. The bank has cancelled the card and is reporting it to the police… Read Full Review

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★☆☆☆☆

“Cheap and tacky don't bother”

Written on: 06/12/2015 by 3531 (1 review written)

Items arrived on time watch strap to small for my wrist .wallet flimsy ,won't last long torch ok but no carrying pouch as in photo. Still waiting for bath mat but won't hold my breadth… Read Full Review

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★☆☆☆☆

“not to be trusted”

Written on: 17/11/2015

paid for goods four emails to say goods have been dispatched 10 weeks on still no goods these people are not to be trusted and should be taken to account trading standards need to know stay well away from these people… Read Full Review

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★☆☆☆☆

“Do not buy from”

Written on: 11/11/2015 by Hernandezbs186 (1 review written)

This is truly the worst site I've had the displeasure of using. As all the other reviews say, I should have read the reviews first. Goods arrived, wrong size, I return and pay postage they then say they don't have them so back to me. Post office say they were received they say there not. Horrendous customer service staff, I suggest someone listen to the calls, cannot be bothered attitude and just not interested. In fact they can't even be bothered pretending to care, I'm giving up but be… Read Full Review

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★☆☆☆☆

“Absolute Rubbish Firm”

Written on: 08/11/2015 by AngelGutierrez73 (1 review written)

Wished I had read the reviews before I ordered. After 5 weeks I am still awaiting delivery, despite 14 phone calls, all telling me the item is in stock and will be delivered within a couple of days. Numerous e-mails have not been replied to, supervisors apparently are always in a meeting when I ring up, promises of ringing me back with an answer regarding delivery, have never been kept.Please read the company's customer pledge on their web site then reverse everything around they say as they do… Read Full Review

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★☆☆☆☆

“alpine army watch”

Written on: 01/11/2015 by Jared296 (1 review written)

i ordered via the site 2 Alpine army watches no comfirmation was sent to me and also no response i have now tried ringing all the numbers on the website but none of them work, so i dont know what to do… Read Full Review

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★☆☆☆☆

“Absolute Rubbish”

Written on: 29/10/2015 by treecott (1 review written)

I paid for a voucher from a well known disount site, but had to pay for the postage and packing direct to Home Shopping Selections. Despite my receiving an order receipt, the goods never arrived, when I contact them I was told they were out of stock (despite them showing "in stock" on their website). Another week went by, no sign of goods. I contacted them again, still out of stock, coming in in a few days- same story twice. I eventually cancelled the order with the voucher company, and… Read Full Review

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★☆☆☆☆

“I should have looked here first.”

Written on: 24/10/2015

There was a leaflet, attached to my TV Guide,from Home Shopping Selections at the beginning of October.The "Snuggs Winter Boots" looked just what I wanted and so I ordered a pair online. The order form required my debit card details to pay for the boots and p&p. totaling £18.94. Payment was taken from my bank on 7 October. After about 2 weeks I had heard nothing at all from H.S.S. and so I made the expensive phone call to enquire about my order. I was told that they had not received any order… Read Full Review

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★☆☆☆☆

“absolutely disgusting customer service , not answering...”

Written on: 24/08/2015 by Kenny419 (1 review written)

goods ordered , money taken from account, received an email dated 5th aug stating goods would be delivered within 5 days well I am still waiting despite 8 email messages and 2 phone calls perhaps trading standards may be interested… Read Full Review

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★☆☆☆☆

“Disgraceful Service - buyer beware!”

Written on: 12/08/2015

If it were possible to give a minus star rating I would - only posted one star because it's mandatory! Ordered some personal care items for my elderly mother at the beginning of July. When package eventually arrived two items missing, although packing note suggested that delivery was complete (the packaging was not large enough to contain all items and clearly stated 1 of 1!) Of course the full amount had already been charged to my credit card, together with the extortionate p&p fee of… Read Full Review

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★☆☆☆☆

“CUSTOMER SERVICES”

Written on: 22/07/2015 by liMacGregor500 (1 review written)

Absolutely disgusted with this company. Have sent email, telephoned several times without a response. Call the order line who cannot help with orders already processed and inform that the reason you cannot get through to the customer services is because 'they are on training'! What, every time you call?! The company soon took the money out of the account, but no sign of the goods. Trading Standards will be my next port of call… Read Full Review

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