Home Shopping Selections Reviews - www.hss.uk.net

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★☆☆☆☆
1.1 / 5
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Latest Reviews

★☆☆☆☆

“Poor Delivery Poor Goods”

Written on: 22/01/2015 by Drewbr22 (1 review written)

Took over a month and a half to deliver. Once arrived items broke within 5 minutes. No response from customer services very poor… Read Full Review

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★☆☆☆☆

“EAGER TO TAKE MONEY FOR GOODS NOT RECEIVED”

Written on: 22/01/2015 by Hardingqj182 (1 review written)

Rose of jerico ordered 6 Dec. Money taken from card 15 Dec goods have never been received no answer to emails. Have spent £10.28 on phone calls that have got me nowhere. You are totally useless… Read Full Review

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★☆☆☆☆

“pensioner”

Written on: 19/01/2015 by KieraMcCall (1 review written)

I ordered some car seat covers over a month ago but the have not been delivered. HSS have cashed y cheque though. I have not been able to contact them by email or phone. this service is terrible… Read Full Review

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★☆☆☆☆

“Useless company”

Written on: 15/01/2015 by Whittaker44 (1 review written)

Ordered Slippers 6th December (In good time for Christmas I thought!!) money taken immediately. No acknowledgement. Subsequent message on 12th December: "We are pleased to advise you that we have today despatched your order HSS_53239 and you should expect to receive your item(s) within the next 5-7 working days." When January came I tried the phone call method - wasted hours trying to get a reply. It is now 13th January. No sign of any message or delivery. The "Track your package here!" link… Read Full Review

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Forestery's Comment

Written on: 18/01/2015

I am in the same predicament as you. I also ordered 2 items on the 6 December and I still haven't received anything. I ordered on the phone and they took my bank details ect. I have tried to phone customer services on numerous occasions and I am just left hanging on. I have also emailed 3 times and they don't get in touch with me.

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★☆☆☆☆

“unreliable will not answer the phone when you ring”

Written on: 14/01/2015 by Ronto72 (1 review written)

I have ordered some wireless headphones from them before XMAS for a gift they never arrived even though I was promised them ,I am still waiting for them .I have tried the telephone and the email I had a reply from the email address to say they were lost in transit & did I want them replaced, or a refund, I sent a reply asking to replace them since then I have had no reply I had tried and I think my phone number is blocked as they keep saying that I am in a queue and my call is important to… Read Full Review

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★☆☆☆☆

“Jean Patrique Electric Knife Sharpener”

Written on: 14/01/2015 by Nielsensn213 (1 review written)

I recently ordered the above item through 'Go Groopie'. The item is substandard and broken. When I telephoned the help line, in order to return the item, I was put on hold for over 10 minutes and then cut off. I have tried to find an e mail address to contact them form their website, but to avail. Poor customer service all round… Read Full Review

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★☆☆☆☆

“Disgraceful fraudelent and shameful service”

Written on: 12/01/2015 by stillwaitinginsuffolk (1 review written)

An elderly relative ordered 3 items in November, only 2 were received, and on the invoice the third had TF written in ballpoint pen on it, presumably meaning to follow. It has never arrived, and frequent phone calls to this company have not been answered. I have E mailed and received no reply. The postage and packing was very expensive at £4-95, and there seems no way to gain either the item ordered or the money back. This company is unprofessional and should not be used… Read Full Review

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★☆☆☆☆

“i ordered 2 professional kettles”

Written on: 08/01/2015 by Hoover19 (1 review written)

This is the most useless catalogue i have ever come across in my entire life, they are rogues big time !! I ordered 2 kettles in November paid with my card and up till now no kettle has been dispatched I phoned them about 3 times, each occasion spending nothing less than 30mins out of desperation and on their premium line with no response I went on their website, no email access to their customer services Now I am stocked what do I do ? This is happening in the UK a developed country? Please… Read Full Review

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★☆☆☆☆

“can i give them 0 out of 5? ******* useless!! ”

Written on: 08/01/2015 by angrybuyers (1 review written)

Ordered 15 December, now 8 Jan, took 2 days to get through, told there was a yodel warehouse fire, ( looked it up on google, cannot see any info to confirm that, only that yodel had a 48 hour delay) - and that the parcel should arrive within another week and if I did not want it to refuse delivery and they will refund. I am going to my bank to get my money back for me. I think this outfit is not a large company, probably a one or two person band that orders from China after receiving orders… Read Full Review

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★☆☆☆☆

“BEWARE !!”

Written on: 06/01/2015 by HarryBarney (1 review written)

I have also been persuaded out of my money by this Micky Mouse outfit and by the look of it so have many other people too. I saw the advertisement in The Sun newspaper in which they were offering a good deal on a particular item. I ordered the item on the 4th December as a Christmas present. They were very quick at taking my call and promptly took my card details and money. It is now January 6th and no still no goods. When I told them they said the items had probably been lost in transit and… Read Full Review

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★☆☆☆☆

“Very poor company”

Written on: 03/01/2015

I ordered a item from Home Shopping Selections on the 2-11-2014, Home Shopping Selections took the money out of my bank account on the 8-12-2014, On the 17-12-2014 i telephoned the company to ask when the item would be delivered, I was told the item was in transit, I phoned again on the 2-1-2015, I was told the item had been lost, Home Shopping Selections Staff were very unhelpful, I was told i would have to write a letter to them, they refused to refund my money or to send a replacement item… Read Full Review

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Harrybarney's Comment

Written on: 06/01/2015

I also have had same experience

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★☆☆☆☆

“Very poor company”

Written on: 02/01/2015 by Tosh4849 (1 review written)

Ordered spray and seal on 2-11-2014, money taken of my account on the 8-12 2014, phoned Home Shopping on the 17-12-2014 informed item in transit, phoned again on the 2-1-2015 informed item had been lost in transit, after several phone calls at a very high charge rate Home Shopping refuse to refund my money or send another item. This company should be investigated … Read Full Review

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★☆☆☆☆

“spray and seal”

Written on: 01/01/2015 by Gradyw474 (1 review written)

ORder sent 2 11 2014 cheque cashed 10 4 14 now 29 12 ,14 no goods numerous phone calls and e mails no goods or refund I'm hoping to get satisfaction vid County Court… Read Full Review

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★☆☆☆☆

“Don't use them!”

Written on: 25/12/2014

placed order for Xmas present on 5th December - money taken immediately, no confirmation received. Phoned premium rate number - on hold for 10 mins before hanging up. Tried again and emailed - finally got response a week later - assured goods on the way. Christmas Day - still waiting. Obviously no use as a Christmas present. Will be contacting my credit card supplier on Monday for a refund. Disgusted that Radio Times continue to allow this company's brochures to go into their publication most… Read Full Review

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★☆☆☆☆

“Extremely frustrated with the non service”

Written on: 24/12/2014 by bmFoster360 (1 review written)

Ordered 3 in 1 head phones on 26th November, the monies were taken from my account 27th November and at the time of this reveiw no goods have been received. This is despite numerous premier cost telephone calls and emails. Twice they have said the good had been despatched, and still nothing. This company appears in my book as a load of dishonest merchants, and would advise to leave well alone. Bob from Torquay… Read Full Review

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★☆☆☆☆

“No delivery,!Rubbish company”

Written on: 11/12/2014 by slMacKenzie388 (1 review written)

Ordered items nearly 4 weeks ago. Monies taken 2 weeks ago . Rang 3 times on premium line. Told they had been dispatched 28th Nov still NO delivery. Cancelled order… Read Full Review

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★☆☆☆☆

“Night vision glasses”

Written on: 10/12/2014 by rubbish100 (1 review written)

Ordered these glasses in November advised that these had been dispatched on 18th Nov still not arrived by 10 December. Sent three emails and sat in a queue on the phone system for 15 minutes being charged 10p a minute and gave up Advised that because no had emailed I couldn't get my money refunded until they answered my emails. Which they don't. What a shambolic disgusting customer service they offer. My advice don't touch um with a barge pole… Read Full Review

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★☆☆☆☆

“ order problem”

Written on: 08/12/2014 by FelipeMadden (1 review written)

Beware this site. Ordered an item and went to check out. Chose Pay Pal. As soon as Pay Pal accepted my payment my order 'had a problem' and was gone. Phoned the company who said ' someone will phone you' .I dont even have an order number. Since then no word and I now believe after reading other reviews (too late) that this company has probably robbed me… Read Full Review

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★☆☆☆☆

“electric knife sharpener”

Written on: 05/12/2014 by rojox (1 review written)

Arrived lunchtime today. Sharpened one knife tried to sharpen a second knife and the revolving grinding wheel inside the sharpener came loose. I have tried to ring the company all afternoon to get a (RETURN AUTHORISATION NUMBER) which is required to return any goods. No reply. I wish I had read all the other reviews on here before I ordered it, needless to say I won't touch this company again. I have tried emailing them but don't hold out much hope… Read Full Review

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★☆☆☆☆

“Various”

Written on: 05/12/2014 by Finnrn93 (1 review written)

DO NOT USE. The company is a total waste of space.They take your money for goods that do not arrive. Order email gives est delivery with tracking details which when trying to use goes nowhere. Send email asking where order is no response. Should not be allowed to continue trading when no goods or customer service… Read Full Review

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