Home Shopping Selections Reviews - www.hss.uk.net

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★☆☆☆☆
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Latest Reviews

★☆☆☆☆

“absolutely disgusting customer service , not answering...”

Written on: 24/08/2015 by Kenny419 (1 review written)

goods ordered , money taken from account, received an email dated 5th aug stating goods would be delivered within 5 days well I am still waiting despite 8 email messages and 2 phone calls perhaps trading standards may be interested… Read Full Review

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★☆☆☆☆

“Disgraceful Service - buyer beware!”

Written on: 12/08/2015

If it were possible to give a minus star rating I would - only posted one star because it's mandatory! Ordered some personal care items for my elderly mother at the beginning of July. When package eventually arrived two items missing, although packing note suggested that delivery was complete (the packaging was not large enough to contain all items and clearly stated 1 of 1!) Of course the full amount had already been charged to my credit card, together with the extortionate p&p fee of… Read Full Review

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★☆☆☆☆

“CUSTOMER SERVICES”

Written on: 22/07/2015 by liMacGregor500 (1 review written)

Absolutely disgusted with this company. Have sent email, telephoned several times without a response. Call the order line who cannot help with orders already processed and inform that the reason you cannot get through to the customer services is because 'they are on training'! What, every time you call?! The company soon took the money out of the account, but no sign of the goods. Trading Standards will be my next port of call… Read Full Review

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★☆☆☆☆

“AWFUL COMPANY”

Written on: 18/07/2015 by Haynestv32 (1 review written)

Ordered 2 outdoor chairs, still waiting for delivery. Impossible to get through on their customer servivce phone line. Rang the order line got through then they promptly transferred me to customer service - never answered. Emailed - nothing. I am going to report them to trading standards & Groupon - who I made my purchases through. Unbelievable in this day & age businesses like this are allowed to trade… Read Full Review

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★★★★☆

“Eckman hedge trimmer”

Written on: 17/07/2015 by zpRobles48 (1 review written)

Well to say i was worried after reading the reviews is an understatement ! h.s.s quoted 10 day delivery but to be honest i Was not expecting anything to arrive ...... but wait , 3 days later a knock on the door and a parcel from Eckman ! everything seems to be in order after opening and will try it out next week… Read Full Review

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★★★★☆

“Eckman hedge trimmer”

Written on: 17/07/2015 by zpRobles48 (1 review written)

Well to say i was worried after reading the reviews is an understatement ! h.s.s quoted 10 day delivery but to be honest i Was not expecting anything to arrive ...... but wait , 3 days later a knock on the door and a parcel from Eckman ! everything seems to be in order after opening and will try it out next week… Read Full Review

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★☆☆☆☆

“Still awaiting final part of refund ”

Written on: 14/07/2015 by DenzelBates127 (1 review written)

I received an e-mail advert from Home Shopping Selections for Comfort Bras on 4th March 2015, and ordered 2 packs on 5th March 2015. Three times I received the wrong colours and three times I returned these bras. Twice I was refunded my postage. When I returned the third lot, I asked for a refund, which I eventually received, but I am still waiting now for the last refund of postage. As you can imagine I am not in the least happy about this, all the time I have wasted taking the packages to the… Read Full Review

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★☆☆☆☆

“still awaiting my order cheque sent on 21st june.”

Written on: 10/07/2015 by hlorna (1 review written)

dreadful. no delivery. both items already paid for but not delivered… Read Full Review

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Greagsby's Response to hlorna's Review

Written on: 15/07/2015

I too am in a similar position. If you phone the order number they tell you to contact customer services on another number which no one answers band costs 10p a minute. Is this company legitimate?

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★☆☆☆☆

“No reply, not interested”

Written on: 30/06/2015 by 23Gregory (1 review written)

i recently received the catalog from Home Shopping solutions and saw things that I was going to place an order with coming to £117 but o the first item I clicked o order showed £17.99 to purchase it when I entered it on the order form on the online the amount for the item was showing £29.99. I sent a e mail to them ask if the discount for all items would be deducted at the end of the order. That was 3 weeks ago, and guess what I never got a reply Shows that they are just not interested… Read Full Review

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★☆☆☆☆

“Very poor is an understatement”

Written on: 12/06/2015 by Slatterydg373 (1 review written)

If the overall rating wasn't mandatory I wouldn't even give it one star! They do not have the courtesy to advise when they have no stock of an item that they have acknowledged an order for. As a customer I have had to chase numerous times for updates and I am constantly disappointed. My order was acknowledged on 27th March and I am still waiting. This is due to no stock or awaiting stock!!! I would never recommend this company… Read Full Review

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★☆☆☆☆

“TOTALLY USELESS COMPANY.!!”

Written on: 21/05/2015 by Blake198 (1 review written)

TITLE SAYS IT ALL...TOTALLY USELESS COMPANY.!! They shoiuld be reported to Trading Standards...and Watchdog.!!!… Read Full Review

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★☆☆☆☆

“Fraudulent Company”

Written on: 12/05/2015 by RussDav (1 review written)

I ordered an electric shaver from a catalogue by telephone with my credit card in mid-December 2014. By end January 2015 I hadn't received it although they had taken my payment a few days after my order. I rang the Order line - they transferred me to Customer Services. I waited in a queue for ages and finally gave up. I tried twice more and the second time I was just about to give up again when I got through. The assistant said that they had a record of my order leaving their depot but not… Read Full Review

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★★☆☆☆

“Wrong item received for a third time.”

Written on: 16/04/2015 by JazleneMiddleton41 (1 review written)

I ordered an item which was on special offer in March. I am just about to post the item back for the third time. I put a letter in with the 2nd return, but have not yet had a reply to it. I have now put another letter and a copy of original letter along with photocopies of my original order etc, so I will be waiting with anticipation to see if I get a response. I just cannot believe that they have sent the wrong item 3 times, each time it has been the same wrong item. I have sent them the… Read Full Review

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★☆☆☆☆

“I returned an item and they say it never arrived....”

Written on: 20/03/2015 by Dyane (1 review written)

I returned an item and they say it never arrived. Emailed them and they don't reply. They advertise regularly in the Daily Mail - so I emailed Daily Mail and they said "We have received no other complaints regarding Home Shopping Selection. As they are a third party company, we are unable to offer much assistance in this matter. I would advise writing to them to register your complaint regarding a lack of refund" So I wrote to them and they never replied… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 12/02/2015 by JovaniBurnham (1 review written)

Placed an order on line - but ordered the wrong product, rang customers services and they sorted the problem immediatley… Read Full Review

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★☆☆☆☆

“Bad terrible service and no refunds given”

Written on: 11/02/2015 by Countrylass (1 review written)

Do not use this company whatsoever. They do not deliver the goods and no refund given. They do not reply to any emails. Charge 10p per minute to call to check delivery and then leave you hanging on and hang up… Read Full Review

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★☆☆☆☆

“I have no words !!!!!!!”

Written on: 11/02/2015 by Giovanna47 (1 review written)

I do not want to give this company any stars, but could not proceed unless I scored them. My elderly, housebound father ordered some goods in December. Cheque cashed, no goods! He has called twice, at great expense. It has made him anxious and stressed that he has been treated like this and not received the goods he requires. I have just emailed the company and confirmed that I will have no hesitation in taking the matter further (Small Claims Court) if they do not respond… Read Full Review

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★☆☆☆☆

“Don't bother ”

Written on: 03/02/2015 by deccyone (1 review written)

Just like all other reviews, you will not be able to contact them! Ordered saucepans off wowcher, I did get a delivery but damaged, so useless. have spent hours on the phone only to go on 'hold' (now waiting for phone bill) Email non existent. shameful company. I will be visiting their address (IF IT ACTUALLY EXISTS) they have crossed the wrong member of public this time… Read Full Review

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★☆☆☆☆

“Paid no goods sent”

Written on: 30/01/2015 by Yeleddab (1 review written)

What kind of company banks a cheque from a customer but doesn't send the goods. This company has dkny just that to a couple of pensioners. When they have phoned up the phone has cut off but not before charging them over £1.00 per call. Disgusting - basically it is theft… Read Full Review

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★☆☆☆☆

“Poor Delivery Poor Goods”

Written on: 22/01/2015 by Drewbr22 (1 review written)

Took over a month and a half to deliver. Once arrived items broke within 5 minutes. No response from customer services very poor… Read Full Review

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