Appalling Trader - Complain to Trading Standards

Home Shopping Selections www.hss.uk.net
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Rattler42's review of Home Shopping Selections www.hss.uk.net

“Appalling Trader - Complain to Trading Standards”

★☆☆☆☆

written by Rattler42 on 25/05/2016

Ordered and paid for a simple animal furniture protector for a sofa in March 2016. The online order tracking application didn't work. After a month, I sent a message to HSS from my order page requesting an update. I received a reply from the trader indicating that the item had been re-ordered and would be in their warehouse by 29th April. I'm still waiting and have no optimism that the order will be fulfilled. I have now requested either confirmation that the item has been despatched or a full refund.

The level of complaints against this trader indicate a failing business which is potentially fraudulent and is certainly contravening the Consumer Rights Act.

I will be taking this complaint to Trading Standards and would strongly advise consumers not to order from Home Shopping Selections.

  • Animal Furniture Protector - cost £24.99 + £5.00 p&p

    Goods purchased & cost

  • Still waiting

    Delivery

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