Quite simply the worst online shopping experience i've had.

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gulluk01's review of Debenhams www.debenhams.co.uk

“Quite simply the worst online shopping experience i've...”

Written on: 11/11/2013 by gulluk01 (1 review written)

Ordered 2 dresses, they were fine and arrived quickly. Sadly neither were right so i returned them both in the same parcel they had arrived in. I was only refunded for 1 and now almost a month later am still waiting and making regular fruitless phone calls to try and resolve it. I would never ever use Debenhams again, it has been atrocious. The customer service department is a joke.

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