Written on: 08/12/2012
I've tried over 5 times to reset my password to the website, am now locked out and still having received an email with my new password. After look on on-line help tried to chat to a member of Debenham's customer service on-line, but was told service was not working. So was left with no choice other than to phone their 5 pence a minute customer service number. Was on the phone for ages and still can't login to my on-line account, all I was told was a lot of customers are phoning up about this today.
There's some serious issues with the website and customer service.
As rated by our community of reviewers
" Delivered wrong item " Read More
Written by benjaminadams
" Easily the worst company I have purchased from. " Read More
" Deceiving prices. " Read More
" Recommend " Read More
" Agents in call centre not in UK & do not understand UK law " Read More
Written by jenny35